For the most part I always receive good food items from Chick-fil-A. Even when we eat inside is clean and everyone is friendly. But as of recently the drive thru window service is lacking. I have had a few times when I get home and all my items are not there but that happens in a few different restaurants. This particular time I returned to get the two brownies I paid for on the last trip, but did not get. I placed my order which was sent in wrong but the employee at the payment kiosk called in to correct it from spicy to not spicy chicken. She even had to explain to whomever "the same sandwich, just not spicy". Well, by the time I got to the window, the matter was still getting sorted out. So I sat there for about 4 minutes watching a lot of horsing around. One girl fixing her braid and applying lip gloss, two girls dressing one of the young men with a salty vest to go out to drive thru, another girl completely combing her fingers through another girl's hair to put it up in a clip. YOUR IN A KITCHEN FOR GOD SAKES. Finally they sent me to park because they were still sorting out my sandwich issue. WHERE IS THE MANAGER. These girls need to be trained better. There were a total of 5 employees in that area and just one focused on the job. I will be taking a break from them for a long while until they can get it together. At Jack in the box only one person is at the window and they get it all done without sending me parking. read more

My 8 year old son had surgery today, and on the way home his only request was Chick-fil-A. I tried to convince him to do the drive-thru, but he insisted on going inside. Because of his surgery, he needed some help walking in and finding a seat. I wish I knew her name, but on 2/12/26 around 2:30 p.m., there was an incredible young woman working who went completely out of her way to show Oliver such kindness and support. She gifted him a box with a limited-edition cup and plushie. That small act of kindness meant more than she probably knows. It put the biggest smile on my sweet boy's face after a hard day. Moments like this are why we will always support this establishment. Going above and beyond for customers especially a child recovering from surgery is something you just don't see often anymore. We are so grateful. read more

Chick-fil-A - Kindness from a stranger - Fast Food Near Me - Santa Maria, California

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Ordered a 12 ct grilled nugget in drive thru. Took my order home and received a regular 12 ct nugget. Not what I ordered but I decided I would just eat anyways. First nugget I bit into had a very stale texture, the temperature of the food was off and mind you I live down the street from this location and went straight home to eat after drive thru order. Old stale nuggets is what I received. I called the restaurant and was told to come back to get a refund. I went back and explain to the cashier and a front of house lead who was very rude over the phone and in person. I won't be coming back here and i'll let other people I know not to come back. If I could give 0 stars I would. Very disappointed. read more

This is for the north broadway location. Horrible staff. We have tried three times. Never again!!'

Purchased my daughter a southwest chicken salad at Chic today. As my daughter was eating her salad she felt some hard particles in her teeth. She got them out and they were small rocks in the salad. This is not something you expect to chew into. Please be careful when choosing the salad. read more

Chick-fil-A - Small rocks that were found in the salad while chewing the meal. - Fast Food Near Me - Santa Maria, California

My stubborn male parent forced me to dine inside of this establishment. I ordered a spicy deluxe, fries with a waffle style cut, and a concoction labeled as a frosted lemonade. Waffles were acceptable, lemonade was scrumptious and refreshing still with the classic milkshake feeling that make you feel just a little bit gluttonous. Service was good I got my food rather quickly and they were nice. Ambiance how ever was how I can only describe as spiritually inept. Decoration was a bit appalling, there was a vestibule created using recycles coke bottles that had no purpose. I sat next to the children's farmyard inspired playpen and heard screams that could be considered demonic. Anyways lettuce was soggy and bread underbaked, but I still completed the dish in under 3 bites. Would come again. read more

A pretty good place to stop by for some breakfast. Portions seem a little small but it was super tasty. They have a large spacious outdoor patio to enjoy some sun. Employees were sweet and quick bringing out our food. Very clean restaurant and a large table to fit our party of 8 people. read more

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Just had the most wonderful conversation with shakeera and Karen, they are representing the company so well and their energy was top notch beautiful. Ambience was very happy and welcoming. Food was great sadly I dropped if on the floor before I could finish it, clumsy old Me. Happy new year to the team keep up the good work god bless you folks. read more

Chick-fil-A - Chicken Chick-fil-A Chick-n-Strips - Fast Food Near Me - Santa Maria, California

Food was nice and portioned. The service was fantastic and the ambiance was perfect. Great experience Illiana was patient with me while I ordered and joesph was sweet and helpful read more

Chick-fil-A - Fast Food Near Me - Santa Maria, California

Not agree that chick fil-a only sells breakfast menu on the morning. Spicy chicken sandwich should be available at all times. Breakfast bread consistency is not good at all. read more

I got the chicken club and it tasted like the damn club sandwich at my school vending machines. This place is extremely mediocre for a fast food place man I'd rather go to McDonald's. Save yourself some money and a good time and go to anywhere else around but here, seriously you'll notice a grand difference. read more

Don't go through the drive threw, they will screw all your order up and charge you a fortune. Thanks Chick-fil-A for a email that went into the trash. read more

Great customer service, clean, well-run location. Jacob, in particular, deserves a few kudos. He's always friendly and working hard. read more

While I don't have an issue with service, the quality of the chicken sandwich has changed for the worse. It is NASTY now. I took a couple bites and was like naw.. Then my wife took a couple of bites, looked at me and said, "what happened?" We both had some stomach issues afterwards.. Whatever new ingredients they put into the sandwich is not it. I would not recommend. The nuggets tasted the same as before and we didnt have an issue with them. Overall, we will not be eating chick-fil-a again. read more

I never write reviews but the service was great from Joey. There had been an issue with my order pulling into the drive thru but it was quickly resolved by him! He was very kind and helpful and made the experience a breeze. read more

Cobb salad with extra red pepper crispies and extra corn. Unpopular opinion but this is the best thing on the menu at Chic Fil A one of my favorite salads ever, I crave this daily! read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Santa Maria, California

COVID TIMES EDITION: My husband and I were extremely disappointed to see half of the drive through staff, especially the ones handling the food not masking. We noted hoards of people leaving the inside of the joint at the end of the lunch rush without masks as we were entering the line. We are in Santa Barbara County and masks indoors are again mandated (and have been for a while). I won't be returning to this franchise because I am certain that there is a certain culture in management that is anti-mask. ENVIRONMENTAL CRITIQUE: Styrofoam water cups. Folks!?! It's 2021! Places like Costco have gone away with straws of all things. Surely, chik-fil-a can get with the modern times and use something like paper. A little reminder- Styrofoam can't break down AND has been linked to cancer. Why they continue to use it is just beyond me. So thats that. I like their chicken but I can't support an establishment that 1)doesn't take the pandemic seriously 2)doesn't care about the environment and 3) discriminates the LGBTQ community. read more

Was in the area visiting family & wanted to grab a bite to eat . I was worried about coming Chick-fil-A because in the Bay Area lines are always so long!! Not the case at this location. Lines ran smoothly and quickly. Didn't take long to place my order. I ordered a Spicy Chicken Sandwich that's it. I was in out of line pretty quick. Sandwich was so tasty!! I always take half bun off lol. Then I can really taste the chicken. Yum :) read more

Chick-fil-A - Spicy Chicken Sandwich , I take half bun off lol. - Fast Food Near Me - Santa Maria, California

You can't make this up: 2 weeks ago, I ordered a sausage and egg biscuit, no cheese. I went to excess to clearly articulate and repeat the simple order. I drove away, grabbed my BFast sammie, and it felt like it weighed a pound! It damn near did, because there was a chicken filet between the sausage patty and egg!! WTH!? Then today, i ordered a Diet Coke and a lemonade. What did i get in place of the DC?? A Diet Dr Pepper! This was after the guy at the window said, "large Diet Coke?" Sad. read more

Chick-fil-A - Got home and opened my BFast sammie and got an unwelcome surprise (heavy sigh). - Fast Food Near Me - Santa Maria, California

I asked for a salad and a diet free water and I got a chicken sandwich deluxe no tomato and a Dr Pepper ?and I asked for a side of a sugar free fruit cup and got some salted fries....do better guys do better I will no longer be showing up on sundays to eat this... deluxe chicken sandwich, no tomato? Mid ambiance the person across me was moaning at the food like was it rlly that good cuz I wouldn't know didn't even get my real order cuz im a skinny queen and they gave a deluxe chicken sandwich no tomato which I DID NOT ORDER cuz I wouldn't never. Ps it wasn't even that good I didn't even finish any of it read more

Chick-fil-A - not salad and not my diet water and sugar free fruit cup - Fast Food Near Me - Santa Maria, California

Chick Fil-A is one of my most favorite fast food chains and it's honestly really good. I've had a chicken sandwich there (although a bit pricy) and was a 9.5/10. The people here are also really friendly and helpful with ordering and fixing your order if need be. The food quality is always great as well as a short wait time. You can even earn free food with their points rewards! read more

This Chick-fil-A location is awesome. All of the employees that I've ever encountered here have been very kind and knowledgeable about what it is they serve. They definitely treat you like you are a part of the family and that they have known you for years. The food is the quality you expect from Chick-fil-A. It's full flavor it's always served hot and fresh. I have dine in, gone through the drive-through several times and have had it delivered to my house and every single time my order has always been 100% correct. I definitely think this is a great place to stop whether you live in town or are you are just driving down the 101 going somewhere else. read more

Chick-fil-A - Drive thru. They are always on top of it! Great employees. - Fast Food Near Me - Santa Maria, California

The food was amazing the girl who served us was so nice and friendly I would totally go here a again

I found a piece of hair in my waffle fries! It was blond hair! I feel that it's unsanitary place. This store is in Santa Maria! It make you lose your apatite. And it make you feel like not going to Any of these Chick-fil-A ! And this definitely don't need a star! read more

Chick-fil-A - Piece of blond long hair! - Fast Food Near Me - Santa Maria, California

Worst chicken sandwich ever. I don't get all the popularity of this place. It was packed in the drive thru, he forgot one meal altogether. They fixed at when we got our food tho. Done. read more

Food is getting worse here unfortunately. Service is super fast thankfully, but just came here for lunch & the food already has me feeling sick. I think the chicken is also a different recipe or maybe just a different person making them, but it doesn't taste how it used to. At least they keep the place clean and are very helpful! read more

The female manager saw me standing less than 4feet away- waiting for her to finish talking about eating something to one of her coworkers??- and so i raised my hand up and she rudely said, "oh, can i help you with something?" All I wanted to say was that the ladies room was out of hand sanitizer and paper towels! She didn't say thank you or anything! She replied with, "Yeah ok, I'll let someone know about that." I would never order food from chick fil a, it's not halal and it's not kosher. Which is fine if you're not religious. but canola oil is super bad for your body!! They use peanut oil and canola oil in ALL their food. I know chick fil a may be fast, but try your best not to eat here!!! read more

Love this establishment... gave me an ice cream cone the size of the Eiffel Tower.... 10/10

This is without a doubt the worst location in the country. We have patronized well over 50 locations in ten states and not one came close to the ineptitude of Santa Maria. The employees are rude, especially today, and the drive thru is a complete joke. My mobile order was somehow deleted in the two minutes from the ordering station and the pick up window. Had to park and wait 8 more minutes for my order. My Autistic son said "I don't think we should come back here." This, the child who spots CFA stores from the air over every airport. He knew exactly where we needed to go from SEATAC. Santa Maria has disappointed every single time. read more

Stopped in this Chick-fil-A a few weeks ago and you could tell that things are still fairly new and there's some room for improvement. I'm sure once the initial rush dies down a bit things will be very efficient like all the other stores. Overall, it was an ok experience. This indecisive large family more or less caused a huge bottle neck and took up both registers. Being the head of a house hold is tough and trying to accommodate the entire family, young and old, is not easy. They were just so unaware with their surroundings. After a while, the staff realized that the line wasn't moving and opened up a 3rd register and called me over. At this point the line was probably 15 people deep, so I'm glad they were able to alleviate the wait. Soon after I got my food and drink. I got the #1 deluxe combo and also got some nuggets. There's a bunch of different choices depending on what mood you're feeling. I'm a big fan of their big variety of sauces and even their ketchup and hot sauces are generously out for your dining pleasure. I'm sure I'll be back, I have no doubt I'll give them a higher rating next time but this trip was meh. Parking: they have a portion of the parking lot dedicated just to them. There's signs and blockades directing you in a certain way to park or to enter the drive thru which was almost like an amusement park. I'm sure the drive thru would have been a mess otherwise. read more

Chick-fil-A - Fast Food Near Me - Santa Maria, California

Worst drive thru ever.... why do you even ask for what kind of sauce I want if you're not going to give it? No napkins either ‍

So excited that CFA is here in SM! If you have not eaten here and you don't care for fast food, definitely come on in and try their sandwiches or nuggets. My oh my! Their chicken is so delicious. Not processed, greasy and or hard like other places. Their lemonade is legit too. What brings me back time and time again is that every CFA is clean, friendly, organized, and on point. Have little ones? They will enjoy the little playroom which is soundproof. read more

Came in 11-9-2022, Wednesday evening. The restaurant was super busy. LITZY, assisted me at the counter. She was friendly, professional, and accurate. Litzy also made some wonderful suggestions for my order. And yes, she was spot on with her recommendations. While the food was delicious and the wait time was minimal, it really was Litzy that made my evening a true dining experience rather than just a fast food meal. I even overheard that it was time for Litzy to finish her shift, yet she stayed till the last minute to help out. Thank You Chick-fil-A, and Thank You Litzy! read more

I had redeemed a free birthday cookie and one of the employees stopped our car as we were about to drive off and gave me my cookie because they rigor to put it in the bag (it was sort of my fault tho because I just realized I had a rewards item after we already paid). Best food service and really fast. Thank you to that employee that gave me my cookie!! read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich - Fast Food Near Me - Santa Maria, California

Food is getting worse here unfortunately. Service is super fast thankfully, but just came here for lunch & the food already has me feeling sick. I think the chicken is also a different recipe or maybe just a different person making them, but it doesn't taste how it used to. At least they keep the place clean and are very helpful! read more

My experience was really good I love the food it's good the food came fast and also one of the workers were really nice her name was Delilah thanks for the positive attitude really made my day. read more

Well I must say the staff is wonderful. A friend and I with three little ones and a soda dump. It was cleaned up before we knew it! No complaints read more

My first visit ever to a Chick-fil-A and it was a great experience. The first thing I did was download the app, then I was able to see everything on the menu. The app is pretty easy to use and you could actually let the app know when you get there so the meal will be hot. I ordered an English muffin with cheese, egg, and sausage, then ordered a bagel with chicken, egg, and cheese. The English muffin is bigger than the MCD egg McMuffin and I have to admit the CFA muffin was a bit tastier. As for the Bagel, it was good, but I think I would of removed the chicken and ate the bagel just with the cheese and egg. I could tell you the chicken was excellent. I can't wait to order the Chick n Strip meal. Customer service was great, I went in the morning and it wasn't too busy, and it was nice to be able to go straight to pickup and just pickup up my bag while everyone else is waiting, I forgot to ask if I could of just go to the drive thru and pick-up. Well, for now this may be my competition for me between KFC and CFA because KFC was my go to Fried Chicken eatery. read more

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Really enjoyed our lunch here. Employees were friendly and helpful. The inside was clean, and so were the tables outside, where we opted to dine. The food came out quick, was hot and delicious. Had ZERO complaints. Really appreciated that they offered a stick on placemat for my toddler to eat on. Will be happy once they open their kids play area, as when I came here a couple months back, it was still closed. read more

Great place to get a quick lunch. My teenage daughter really wanted some chicken, so we went here, but the drive-thru looked like it would take forever. Well she insisted, so I decided to time it. Total time was 13 minutes. Which I thought was not bad for the amount of people in line. They had 2 lines and the line was wrapped throughout the parking lot. We enjoyed the happy friendly workers throughout our drive-thru experience. The staff was very quick and happy. I ordered the chicken nuggets with bbq sauce and my daughter ordered the spicy chicken sandwich. We both had the amazing waffle fries. We both enjoyed our meals, so yummy. read more