Great Thursday crew. Busy, Calm, Collected, organized and professional. Worked a lot in kitchens and this is a well oiled Jersey Crew. read more

One of the best sub places around. Good staff, decent prices, nice sized subs. Really good quality veggies and meat especially when you compare to subway. they need to give up on the Mike's way, extremely frustrating. No I don't want all that , plus I don't want loaded up with salt and flooded with oil and vinegar. Why can't it be my way? Staff though are exceptionally friendly read more

I was pretty disappointed - and I wasn't expecting much to begin with. I had typical expectations of a "fast food" sandwich shop- like subway. But food wise- it was bland garbage. Maybe they get the cheapest ingredients possible ? I'm not sure. The people that were working were AWESOME THOSE I even got like 5lbs of lettuce on my sandwich to make up for the nothing that they put on it pictures below is a "ham sandwich with everything" Ps. No yellow cheese read more

Jersey Mike's Subs - Sandwiches Near Me - Santa Maria, California

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Great sandwiches! I get the bowls mostly. Close to my work, fast and affordable. Very convenient too!

Little short girl that works there isn't so customer service she's very rude I paid for extra things in my sandwich and she put the minimum so there was no point of even paying the extra at all read more

I actually don't remember what I ordered but I loved it. Just got to remember to eat it while it's fresh. I think I ordered the Jersey Shores Favorite giant. They cut it in 4 pieces and I'm glad I ate 3 pieces of it because I didn't get to the last piece till 3 days later and it wasn't as great as the same day. I ordered the sandwich with the app, that wasn't too bad, when I got there the sandwich was there and the associate happily handed it too me. I had a good experience. read more

Jersey Mike's Subs - Well packaged sub. - Sandwiches Near Me - Santa Maria, California

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First time going to Jersey Mikes and the service was horrible. Staff seemed bothered, idk if it was because the holidays are coming up and they have to work but from the person taking my order to the cashier they were all in a bad mood, it was early in the morning around 11:30 am, now imagine during lunch time. Hopefully management sees this and re trains their staff. read more

This was my first time having jersey mikes! I got the Italian sub and it was fresh and felt healthy! I do wish the bread was more flavored and covered more of the sandwich but overall I liked it! :) read more

Jersey Mike's Subs - Sandwiches Near Me - Santa Maria, California

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Over and over again I am just disappointed with many of the employees who work here. See my previous reviews for reasonings. Ordered a sandwich at 5pm today, went in to pick it up, just to find out they were out of the meat I wanted on my sandwich. My phone number is on the ticket from my order and yet they didn't bother to call to let me know. I waited 45 min. until it was time to drive out and pick up my sandwich. There is no excuse why they couldn't have called to let me know. I had asked them why they didn't call and the response was, they didn't think about it. They weren't busy at all and were just standing around when we came in to pick up our sandwiches. Now I am left to get food somewhere else. The sandwiches here are good but the customer service is majorly lacking. I've given this location chance after chance, after chance and I think I'll be taking my business to the Jersey Mike's in Orcutt from now on. It takes a lot for me to move on from an establishment because everyone deserves a second chance but after chance 15, 16, 17.... it's gotta stop somewhere. read more

Jersey Mike's Subs - Regular #7 and a BLT in the background - Sandwiches Near Me - Santa Maria, California

Clean place nice people great atmosphere. The sandwiches were really good. They came made them fast with great service. I will be returning

I love Jersey Mike's! This location has really convenient parking and lots of indoor seating options. On my most recent visit, they had so many staff working behind the counter. It helped move the line along quickly and everyone was so friendly. I usually go for the #8- so good! I add pepperoncini's to give it some heat. Great place to go for a quick meal. Their prices are totally affordable and they have a pretty extensive selection of sandwich options. read more

Jersey Mike's Subs - #8 Club Sub with Pepperoncinis - Sandwiches Near Me - Santa Maria, California

This is my second time at Jersey Mike's and my first experience was great, food was great, but my second time around tonight was terrible. The customer service from the man who served me my sandwich was not friendly. Also, when I ordered my sandwich he said he already cleaned the grill so he did not have any bacon available. This made my sandwich taste totally different. I remember the first time being being so delicious because of the flavor that the bacon adds a wonderful combination. This time missed the mark consistency is key. I will not be returning. read more

Ok so I have given this place about four chances to prove me wrong that maybe i just picked a bad day to buy a sandwich. However, they continuously disappoint despite the fact that I really like their sandwiches. The customer service and management is substandard to say the least. I finally decided to review in hopes someone associated with their establishment will read and make some positive changes. The employee /manager turnover is fairly high. I rarely see a smile or receive any type of greeting and the wait is horrendous. My last visit I was in line for over 35 minutes to learn that their credit card machine was down (luckily I had cash but several patrons had to walk out). The employees were more concerned with filling online orders than assisting with the line that was about 12 deep. No apologies, no thank you for waiting, no hello, no smile ...nada! There rewards system was down as well. :( It was a double point day which resulted in nada because you can't add points manually. Great product but someone needs to straighten this place up. read more

Jersey Mike's Subs - No tables to sit - Sandwiches Near Me - Santa Maria, California

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Definitely deserving of 5 Stars! Visiting the area I was happy to find my favorite place for a sandwich. It was nice to be immediately welcomed with a smile by Krystal! Although I always order #7 the turkey & provolone, she provided other great suggestions. I changed it up & loved #8 the Club. Her service exceeded my expectations & made my experience a great one while being a few hours away from home! Everything was fresh as expected from Jersey Mikes! Definitely planning to go back when I'm in the area again! Great service from Krystal, clean location & delicious sandwich! read more

8/12/24 The staff was amazing .. everything was clean ! & the sandwiches were delicious ! Very pleasant experience read more

When we walked in, only one other person was in line. There were 5 workers total working on a large order to go. The girl making our sandwich was too busy complaining about a coworker that wouldn't come in to work on his day off, to even attempt to make my sandwich. Once we eventually got our order, we proceeded to sit down. All the tables were dirty, the floors were sticky with visible dried soda (almost certain from the night before), fingerprints on every surface. When I asked the cashier, who was the only one not busy, to clean the table, she looked very inconvenienced. She came out with a wet rag (WATER) and proceeded to clean ONE table, the rest were visibly just as filthy, but I'm sure she was going to come out and clean them if someone else asked at a later time I'm glad Covid is a thing of the past, because this establishment would have been shut down for lack of cleanliness otherwise. Bottom line, I understand that it is hard to find people to work in these unprecedented times, but for a restaurant, cleanliness is NOT an option! Not now, not before Covid, not EVER! Hire a nightly cleaning service if this is an issue, the place clearly needs it. As for addressing this review, surely from someone at Jersey Mike's headquarters, I know nothing will be done about this, as you're probably too busy making sliced meat decisions to care about the working conditions of your clearly overworked, and underpaid workers to care. So the best I can do is to never come into this location again. Best of luck, hope no one gets sick read more

Let me just say I am writing this right after I left this place. This place used to be my absolute favorite go to, but recently subway has and will be my go to from now on for these reasons: 1. NOBODY was wearing a name badge so the fact that I can't name them here is really upsetting because I would love for them to read this and change their ways. 2. Second the moment I walked in the guy with the BIG CURLY HAIR with NO HAT or NET, said "fuck" when he walked us and another party walk in. And "I guess" if it was closer to the closing time I would "understand" but they had AN HOUR before 9. & to top it off when we ordered and he was getting our meats - he was throwing them down - some didn't even get on the bread. It went on the DIRTY METAL TABLE 3. The girl who switched with him so he can clean - she wiped her nose with her hands - put on gloves and started putting our sandwiches together. She mixed onions with sandwiches that didn't have onions on them and I'm HIGLY allergic to onions. 4. For the person in front of my wanted MIKES WAY and I didn't - she didn't bother separating the sandwiches - instead she poured the liquids all over BOTH sandwiches. 5. She continued mixing the mayonnaise spatula with other sides. Not one time was the metal table wiped and she didn't change the wrapper that EVERYONES SANDWICH WAS ON. The guy had wavy "big" hair it's just disgusting that he doesn't wear at least a net... but maybe because it's closing and there's no managers that's ok. The girl who helped us had cherry earrings ... just very disappointed especially because we pay a premium for Jersey Mikes VS Subway.. DISGUSTING. & BTW I was even mad that they had only wheat bread but I thought it was interesting that they had a months worth of tomato's but barely any bread. Rant over.. never coming back. JUST THINKING ABOUT MY HORRIBLE EXPERIENCE THE GIRL WITH CHERRY EARRINGS WAS SO LAZY! She grabbed the BIG ASS JAR OF MUSTARD and FLIPPED IT OVER and was squeezing it out on the sand which INSTEAD OF REFILLING THE OTHER ONE ...... picture of how big it was below... I'm done! read more

Jersey Mike's Subs - Just a jar of mustard she poked a hole in and flipped over in hopes to squeeze it out on a sand which. LAZY!! - Sandwiches Near Me - Santa Maria, California

Craving for some of our favorite sub #13 Traveling and found this location closer to the hotel we're staying at. Anywho I as soon as I walked in the vibe felt weird. They started with our sub but they weren't listening to what I was saying. I told them just add very little because it'll be soggy by the time I get back to the hotel. They even sounded like they didn't even wanted to be there. WHY even go to work with that attitude! LOL I was right with the weird vibe, they were rude! Well when I got to the hotel our #13 sub were soggy! : / Big pass! read more

I always order the #13 with all toppings. The meat is sliced extra thin, which I love. the bread is super fresh and the amount of meat on the sandwich is great, you dont feel like you are missing half of the cold cuts like other sandwich places. Definitely recommend it you wont be disappointed read more

the subs are great everything fresh but what good are the gloves doing on the employees when they run the cash register and involved in touching your food? We watched three people make the subs (made 6 including ours) cashier rang up one order then started putting mayo, lettuce, and cutting subs to help out. Not sanitary!! she never took groves off going back and forth on each order Between register and food. must not use too many pairs per day! If your on cash register change gloves before you touch food or just do register without gloves. Please!! read more

I appreciate that the sandwiches are sliced and made to order. They have a great variety of sandwiches, which all taste good.

Fast service! Restroom is NOT available to patrons; this is the reason for the markdown. Yes, it is COVID but restrooms should be available to patrons. Spent $60 on 3 sandwiches, shouldn't have to drive all over town to find a restroom. To Go Orders Only. The food itself is fresh and yummy. Workers and pleasant work quickly to keep the line moving. read more

What I was supposed to get vs what i got‍ it was an online order and they tape the bags so i didn't see this until i opened my bag at home. Extremely disappointed and won't be going back to this location. read more

Jersey Mike's Subs - What i got‍ - Sandwiches Near Me - Santa Maria, California

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Walked in started my order, young lady tells me they are only accepting cash, she said sorry and bye. As I was walking out with my tail between legs I stopped and said well are you going to at least give the option to order online? Online service is out too! My point is this staff handled my feelings as a customer completely wrong and really didn't care. One girl was getting advice from a staff/Supervisor that didn't even speak English. Nice! Also they wouldn't even provide me with there names? Definitely will not let them handle my food in the future. read more

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I just finished a delicious "super sub" from this location. However, there were two things that need to improve. 1) LONG WAIT TIME: the wait time just to order was 15 minutes. Add in the time to prepare my sandwich and I had spent 1/3 of an hour in the shop for a take out order of a single sandwich. 2) SPOILED PRODUCE: the lettuce looked odd so I asked the young woman preparing my sandwich if it had dressing. She responded that the lettuce was just from last night. At that point I was disgusted because it looked wet and had visible brown slithers. I asked the woman to remove the spoiled lettuce from my sub and she just took it off and threw it back into the lettuce tub despite the fact that it had already been in contact with the fixing on my sub!! The only place that nasty lettuce belonged was in the COMPOST! Clearly old lettuce "from last night" should not have passed whatever quality control which may or may not be in place. Apart from the wilted salad and long wait, I enjoyed my sandwich. The rosemary parm bread was super fresh and delicious. PRO TIP: I recommend skipping the oil and vinegar (Mikes way) because it makes the bread soggy fast. read more

Jersey Mike's Subs - 3/4 of the Giant size - perfect for 2 people - Sandwiches Near Me - Santa Maria, California

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Placed my order at 3:08 Walked into the store where one person was behind the counter one was sweeping, one was roaming the back 2 people were there eating and was told it was going to take 20 min for my sandwiches. What is the point of pre ordering? Very upset, missed half of my nephew's football game read more

Jersey Mike's Subs - Sandwiches Near Me - Santa Maria, California

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I placed an order online and once we got home, the Giant sub we ordered was wrong. It was supposed to be the Portabella chicken cheese steak with CHICKEN! but it was with Steak. I am highly disappointed as I paid $23 for the wrong sub!! read more

DO NOT EAT OR VISIT THIS STORE...i repeat...Absolutely do not eat here! Incredibly rude service. We came here because it was my gf's Mom's birthday and wanting to enjoy a free sub for her birthday. She had literally signed up the day before to be able to join the Jersey Mike Club. 1. They were not aware of any sort of promotion - period. Lily - who was amazingly rude, and had a horrible attitude did not know anything about any such deal! She did not care to want to either help or assist us to offer her or us a great experience especially as a new customer. This is one of the reasons I come here! They have amazing subs, great service, good ingredients but it's obvious this store does not know how to treat their customers to offer them a pleasant lunch. 2. They did not care to hear anything we had to say, knew nothing about their promotions and did not not want to help in any reason. Lily was the supervisor and had absolutely NO IDEA to what it means to help a customer. In the end we did not want to get into it - we got our sandwiches which were smashed together and thrown into a bag and she said "be on your way". I have NEVER been so disrespected for buying a $6 sub. Why even come here where they don't care about their work or the people that come in their shop. Horrified. Go elsewhere where your money is better received and you leave satisfied - not angered by how you were received for just trying to get lunch. I'm sorry this was such a horrible experience so for anyone else wanting to come here...don't because you can get a better meal and service elsewhere. :( read more

I ordered 24 sandwiches. They were ready on time, packed nicely, and served with a smile. Then, I found out I needed 24 more! I called and they got them ready with the same great service! read more

Always been a fan of Jersey Mikes but most of these central coast locations have had terrible service. All that changed for the better once district manager Brian took over. The food is delicious, the orders are accurate and timely, and the customer service is better than I've ever seen it around here. The customer obsession is top tier and I'm happy to see these stores making a comeback. read more

My wife & I were in town for the weekend. So we wanted to pick up Jersey Mike's and take it back to our hotel room for dinner. We stood about 8 miles away, so I called the store around 8:20pm. I asked what time did they closed because I wanted to pick up dinner. The young lady stated 9:00pm. I responded perfect see you in a bit. We arrived at 8:45pm and the lights were already turned off. I noticed the open sign was still on, so I got off the car to double check. Unfortunately, the door was also locked. I drove 8 miles to this location for nothing. This location definitely does care about customer service. The lady on the phone should of told me they close early. That way I would not have wasted my time. read more

The food is good BUT the staff is ridiculous. Super rude, doesn't care to answer questions, gross LONG nails in food service, and there is a literal bullet hole in the window. The only helpful person was the man cutting the meat. The girls are awful. read more

Jersey Mike's Subs - Sandwiches Near Me - Santa Maria, California

Darlene is the best!! Very friendly. Thank you Darlene! You're awesome. Plus the food was yummy as always.

This place is horrible. I placed an order through the app for 1 club sandwich with no lettuce. Get home and there's lettuce all over it. You guys need to stop hiring retards that don't know how to read. I picked it up around 430 on Sunday. It was extremely slow not one customer there and now I know why. Hire better people that won't ruin your business. Never going back to this dump. read more

It's so annoying going to the location in Santa Maria and having the employees close early when online and their door says a certain time. It's frustrating to drive over here and have them closed an hour and a half early. This happens more often than you'd think. read more

My husband and I went there for lunch today and he had preordered our food. I got rosemary parm bread as my bread of choice and it was either old or something because the top was flaky and falling apart as I picked it up. We got "Normal" size subs and it just just kept falling apart. I just ended up eating the insides I was pretty disappointed. I've ever had a bad sandwich from there before now. read more

Jersey Mike's Subs - Old bread? - Sandwiches Near Me - Santa Maria, California

Gabriella and Danielle were just opening and still managed to give me excellent customer service. I may stop going to the Orcutt store as the service there is abhorrent! Not at the Santa Maria store- attentive, and sandwich made to perfection! Orcutt is always "out" of ingredients.... read more

First time coming to this location and I don't think I'll be back. I always order the chipotle cheesesteak and add lettuce when I go to any Jersey Mike's. My order is saved in my online account so I thought it'd be nice and easy to get it correct. I arrived and it was busy. My order was on a table labeled online orders. I thought "great, I'm in and out." I should've checked my order but I was in a rush. I get home and immediately notice the terrible wheat roll... and they forgot my lettuce. I mean a philly on a wheat roll, just terrible. Me and my family try to call the store for over an hour and the line is busy. Guess I don't have a choice but to eat the meat & cheese. The bread doesn't taste very fresh or maybe it's just wheat, meh. Such a terrible waste of a cheat day read more

I absolutely love Jersey Mikes. I have never had a bad experience here or at any other Jersey Mikes location. Their sandwiches are always made fresh and even though you're paying a little more than other sandwich places you're getting a LOT of food. One giant sandwich can usually last me 2-3 meals. If you like Turkey I suggest you try the #7. It's one of my faves! Also, if you're in a hurry try ordering online for pickup. I placed my order on their website and arrived about 20 minutes later. They were just bagging my sandwiches and I spend less than 2 minutes in their store even though they had about 10 people in line. read more

Very glad to see that the standards are back. Friendly, well-staffed, clean and good tasting. I'm happy to upgrade my last 1star to a 4star. My previous 1star review is below: In its ideal form, it's a winner. Meat sliced to order, clean and organized, friendly and timely. But we live in the reality that what starts out with good intentions will always fall apart without constant vigilance and strong leadership. Such is the case when I visit JM, not just this location. Sometimes, you're not acknowledged even if you're in line. Now granted, when I came, it was understaffed, waiting for a late employee. There were two employees working hard. Where was the manager? Maybe working?? The wait was really long. The employee did apologize later. But it was the fly landing in the prep area, the empty refrigerator with tuna that looked unappetizing, the lack of friendliness, and the lack of overall cleanliness that had me reconsider why I keep giving this place a try. The employee who fixed my sub was rubbing his nose when he was touching the register. Yuck. Ideally, the person at the register should NOT be prepping food AND/OR touching their schnozz. Gross. Ideally, when it's made right, it's great. But this location did not exist in the ideal, it presented a harsh reality of compromised standards that pleased the fly more than the customer. read more