They messed up my order giving me a bowl instead of a plate and only half my order. I called and spoke to Eddie the manager and he replaced my order the next time I visited this past Monday. The food was fresh, tasty and I got my order quick. This store is always fast and the food always fresh and tasty. They also give a military discount with an ID Card. read more

Horrible drive thru experience every time , wait times are always long , the speaker doesn't work or something because the people taking my order never hear me or get my order right , 0/10 read more

Nah these employees did me soooo dirty on a pickup order like why would you even serve a plate like this to someone .. I ordered two plates - one w/ beef and broccoli and honey sesame chicken with lo mein (somehow there's fried rice in this box) and another with orange chicken w/ half greens and half lo mein. There's not a single piece of beef in that "beef and broccoli" or actually there is NOOO meat or food even in that box period. The orange chicken was disgusting. Greens tasted like they were cooked in salt water. I took one bite of my plate and threw it out. My bf didn't even touch that plate as it looks like someone either ate half of it or they just really were not having it. We did a mobile order and the staff was rude anyways so we didn't check until we got home unfortunately. Panda support never reached out about a refund or anything either which really sucks! read more

Panda Express - Chinese Near Me - San Antonio, Texas

See all

This location has the absolute worst workers I've ever seen at any restaurant. I've been waiting for my online order for 20+ minutes and it's just one plate.... They don't care about online orders at all. They focus on the drive thru line and the inside line and once it's absolutely empty and nothing for them to do, then they start the online orders. It's such bs. How is a manager allowing more than 5 people waiting on online orders read more

There's no reason why my 1 order should take 40 mins to make. Especially when everyone is just standing around talking. Worst Panda "Express " in San Antonio read more

I had to go in during dinner rush to get an itemized receipt for a catering order and I didn't have the right information that was needed. Jack balanced me being a pain in the ass with working with his team (on 3/20/25 at around 7:30pm) beautifully, used the little information I was getting to find the order and get the receipt, and was still managing drive thru and mobile orders. The bar is pretty low for fast food in general, but Jack and the team that was on with him was quick and helpful and the whole team seemed to be checking in with me to make sure I was being helped. I won't speak for other teams and managers, but they kicked ass for me. Also, I got food during this, and it was really good, as you'd expect from panda. read more

Best orange chicken best chow mein and amazing rice but the best is the orange chicken so go now

Slowest panda in San Antonio. Workers just rather talk to each other than hand out food.

I had nothing but feelings after grumpily agreeing to eat Panda for lunch today. My complaint isn't about the quality of food, which was very tasty, nor was it about the service, which was pleasant. It's about the serving sizes on the bowls. I don't eat a great deal so the bowl is really more than enough for me. But, Panda, REALLY? I completely understand that protein prices have gone up, but a few tiny pieces of meat interspersed among a couple regular-sized pieces on a mountain of white steamed rice is nothing short of highway robbery. It's a complete "poke in the eyes," as my dad would say. If I were paying for just rice, it would cost a lot less and it wouldn't look much different. I suppose that's the real way to go if you're going to eat at Panda these days. It was an even bigger disappointment because the flavor was so enjoyable. read more

Panda Express - A mountain of white steamed rice with a few pieces of Beijing Beef. This is how it was served. - Chinese Near Me - San Antonio, Texas

This location has one of the rudest staffs I have ever encountered. This is the second time I have felt rushed through my order, the exchange process, and even requesting additional sauce. Just all around haven't had good experiences at this location. read more

Seems like lately every time I come here is one thing or anothr... one day the drive thru dont take card and is cash only... today somethn is wrong with the drive thru register so u have to come inside and place the order... annoying af. Im in line and all of a sudden they are taking drive thru orders... I think somebody was fibbing to only take orders in the lobby and not the drive thru read more

Never a bad visit to this panda express. Staff is always friendly and they are always very fast. Never have been where the food is old or seemed like it had been sitting for a long while. Everytime everything is fresh. Thanks Panda! read more

Panda Express - 2 entree plate. Orange chicken and chow mein - Chinese Near Me - San Antonio, Texas

See all

This Panda is crap, they are always out of white rice by 7pm and they directly tell you they won't make anymore until the next day. This has been a problem here for a very long time. I will be taking this up with the Panda Corporate office, It is unacceptable when I try to get dinner for an elderly and handicapped friend who loves Panda only to find that the employees and manager at this store do not care at all about thier customers. I'll be posting about this on all social media channels too. Don't bother going here, you'll just be disappointed. I will never go here ever again. I only rate 1st at because there's no option to rate them at ZERO stars. read more

I waited 20 mins outside for a side of super greens. I walked in and waited another 5 in line while I watched my food sit there on the side with a whole bowl of super greens on the line. Over 15 cars left the drive thru and countless pick- up orders. There were at least 7 employees in there! It shouldn't have taken this long at all. Cold disgusting food. Do better Panda! read more

The girls in here are rude. After coming here a few times it seems it's always the same. (drive thru) Anytime you ask for anything, they give it to you with attitude and give you ugly looks. read more

I don't know what is but we got sick after eating take out at this place. The next day we had lethargy, fever, aches, and I completely lost my appetite. All I wanted to do is sleep. We had the mushroom chicken, fried rice, and sweet fire chicken breast. One of the things I noticed in the drive thru was one of the employees drinking a soda from a cup behind the counter around the food, and they had a dusty box fan on that I guess they were using to keep cool. Just the thought of Panda Express right now grosses me out. read more

Nice restaurant, I have enjoyed their food more than one time. The food is healthy and reasonably priced!

Every time I have to pick up a door dash order here it takes 30 minutes. It's absolutely ridiculous. They mess up my door dash warnings every time. read more

No napkins , no rice no beef broccoli They looked under staffed and rude upon customers arrival read more

Unprofessional and dismissive employees at the drive thru. Order is incorrect every time. I will not be coming back. Attempts to contact management goes to VM. read more

Desiree was on my receipt I'm Assuming she is the drive thru person but I come here Atleast two times a week now that I work near by. There is always something going on here but today I drew the line. Desiree or whoever was taking the drive thru orders at 1230 pm Friday December 6,2019. Was laughing so hard over the mic she had to ask my order twice. Then when I pull up she asked me my order AGAIN and since I'm on break and have to eat fast there's no fork. This is not ok at all. When I went to get my fork she did not say sorry or anything. What a bad look for the company. read more

They never have anything available, even if it's on the menu. They always have an attitude at the window and will be very rude when asking a question. They are in desperate need of new management. I'd give them a ZERO star rating if it were an option. read more

Decent service and food quality at this location. Be warned though, if you have a time concern and they are even remotely busy DO NOT use the drive through. This is slowest drive through when they are busy that I have ever seen. They will allow people to wait 5 plus minutes for food that is not ready in the drive through at window while everyone behind has to suffer. Causing major slowing often times. Poor drive through management imo. Just go inside seems to get you in and out much faster. read more

I never get consistent portion sizes. I order the Beijing Beef and get 4 pieces of beef and mainly sauce and onions. Ordered the honey sesame chicken and I get 2 and a half pieces of chicken. These are not meals but just samples. I swear I only go here because it's so close to my work. Service was mid, lady took 5 times to try and give me the honey chicken, each time taking off more chicken. These corporations don't care about hourly workers so just give the consumer what they want. It's not asking for much but just an actual f*{*#*|! Meal read more

I understand the pandemic situation but almost all other Panda Express in town are open for carry out, why is this still only drive thru???? Ridiculous wait times for to go orders, what is the point of placing the order ahead of time if you have to wait in the drive thru to get it? read more

Honestly one of the worst experiences I've ever had at a restaurant. First of all they were out of soy sauce. Then they messed up my order and we're extremely rude about it and asked to see my receipt just to give me my broccoli. The lady was extremely rude and had an attitude. When she gave me my food through the window she practically threw it at me. read more

You wait in line for about 15 minutes. Then they park you for 15-20 minutes. And when you ask for condiments or to have your drink fresh with your meal so it don't water down, they give you attitude and look at you ugly. Seems it's always something with the girls in the drive thru. read more

Panda Express might as well be my one a day vitamin. I am a big fan of this chain and this happens to be my favorite location in the city. The selection is the same as any panda, I am a big fan of their Lo-mein, it's got a unique taste that I can't find anywhere else. The food doesn't taste like it's been sitting there for a while, which is always good. Always get the cheese cream puffs, they go good with all their entrees. I'm not a fan of their egg rolls. Their egg rolls kind of have this odd taste, like a rubber glove, pass on those, but everything else is good. Overall my experience is always great here. Sometimes the staff can seem a little lost at the register when it comes to coupons, but the manager is usually there to help out. Overall 4/5! read more

Don't go to this Panda Express if you want to enjoy your meal. They don't have any knives when you need to cut the giant broccoli stalks into pieces. They are frequently out of parking and your car will be towed if you park anywhere else nearby. Not worth it! read more

Unfortunately this location was out of steamed rice, which is frustrating considering it's white rice... I was offered brown rice in which the employee literally seemed to try and count the grains to ensure I wouldn't get "too much". When it came time to put my orange chicken on the plate she gave me a whopping 5 pieces. I kindly told her that this location is extremely stingy with portions and left. Unacceptable. read more

I went there on Wednesday, June 2, 2021 Whoever handed me my food had an attitude problem, they forgot my coke and chillie sauce, and gave me attitude at the window...just saying read more

I got beef and broccoli from this location and opened the box up to find only 4 pieces of beef. Rest of the container filled with uncooked broccoli. Absolutely ridiculous. read more

Panda Express - Supposed to be beef and broccoli - Chinese Near Me - San Antonio, Texas

Delicious both times I've visited recently. I'm recently addicted to the chow mein noodles!

make sure to check your bags before leaving they will get your wrong i have been here multiple times bad service.

Old stale food!! We don't pay for scraps! My rangoons weren't even edible because it hurt to chew. This isn't even about my food , people might struggle to pay for food and they go to you for food and they pay full price and they get food they can't even eat . That is what makes me upset read more

This is the closest Panda Express for me, too bad all I've had is nightmares with the service in person and even worst when I order through DoorDash as they just cancel orders left and right leaving me sometimes with no dinner as i only had enough for a meal and DD takes up to 3 business days to refund the money. Do not attempt calling the store, phone rings and rings and they have never answered any of my voice messages. read more

If you're a food snob and can't enjoy food if "It's not authentic" then skip yourself across the Pacific to China. However, if you can enjoy tasty food in the style of a particular country's food, and you enjoy the flavors of China, then Panda Express will suit you just fine. Grab a tray if dining in, and tell them if you want a bowl (1 entrée, 1 side), a 2 item, or a 3 item. If they don't offer you samples, just ask. Sorry, no samples of the egg rolls... All the Americanized Chinese dishes are here, from your orange chicken to your General Tso, and even Japan makes an appearance with their chicken teriyaki, my personal favorite. Vegetarian options are available. Sides include fried rice, noodles, and steamed rice. Drinks are from the fountain but some bottled "teas" are available, too. read more

Staff very rude, they asked me what I wanted to order, I told them, then as I pull up to the drive thru window the lady looked at me clueless like "can I help you?" I said yes how much is my order? She said "we didn't hear your order sir please go all the way to the back of the line and order again" any other day I would have gladly gone back around but the fact that I had already been waiting in line for 35 mins it was not an option. You need to get the employees hearing checked and stop putting your mistakes on your customers. It wasn't my fault she didn't hear me I should not have to waste my time waiting in line a second time just because the employee made a mistake. read more

Came he about an hour before close. They we're out of just about everything. I got off late from work and was picking up dinner for me and my bf and they told me they only had half portions of pretty much everything so not even a full meal with a line of cars behind us. So I guess no one got to eat today read more

I went on a Thursday afternoon for a bowl of fried rice and orange chicken. Fast forward to Friday morning I broke out in hives all over my body and it was spreading! Went to the dermatologist and concluded it was a really bad allergic reaction. Funny thing was chicken had a funny flavor that day. I assume it was that since it was the last thing I ate. #undercookedchicken read more