Valentina, Vanessa, Jonathon, and the rest of the team were incredible! Slammed in prime time Friday night with a few very large orders, they kept their cool and were extremely helpful! One of the best crews I have seen in a Panda, and the food was incredible as always! read more

I always go to this Panda Express because the quality of the food is better. I always use multiplie rewards and the cashier is usually friendly enough to do separate transactions for me. This time they did not allow me to use my rewards twice. Since I order so much all the time I have plenty of rewards. I'm very unpleased that I pay them and get my rewards fairly, but I cannot fully use them. I'm putting 1 star mainly because the girl was not wanting to do it for me when she could have. Customer service is judged upon who you are and not true policy and procedjure. Order # 266722 server: Samantha C 4/20/26 I didn't even get fortune cookies! read more

I haven't been to this Panda Express in over a year and was so disappointed in the food. The chow Mein noodles were dry and had an odd taste as well as the Orange Chicken. It used to have an authentic orange flavor but it was off. Maybe La Habra has a new chef. I will visit the location in Whitwood Plaza next time and compare. The food portions have improved since the last time I was at the La Habra site. read more

I had a horrible experience. I ordered my food through Uber Eats. When I arrived, the employee was bagging my food. She asked for my name, and I gave her my name and showed her the Uber info on my phone. She then asks me for a code. A code? I never received any damn code! I call my husband to double-check if I missed something, and he's also confused. A code, he asks? I then see the employee start to help other people and start to unbag my food. I go up to her again and firmly say, "Excuse me." "Please give me my order," she continues, asking for a stupid code. Until another employee says, "Just get her name." So she gives me my order with an attitude. I was so frustrated that I said, like, HELLO? And she responds, yelling... HELLO, WHAT? She wanted a fight? I just left. It was all so ridiculous read more

Horrible portion! Gave me like half a scoop of the entree. Maybe 5 pieces of meat or less?! The lady serving the food gave everyone big portions but gave me a tiny one?! Cashier was nice, which is reason for 2 starts rather than 1, but the other was one very dismissive to my mom. read more

Panda Express - Chinese Near Me - La Habra, California

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I love panda but this is probably the worst customer service . Lady that works here name Sam is the rudest worker I ever came across from panda . She has a bad attitude for no reason and it wasn't just towards me but I saw that she talks to all the customers like as if we are bothering her . I will definitely drive the extra mile to the next Panda Express than come back here !! read more

I usually enjoy going here, but I cannot ignore this any longer. The chow mein was soo dry, horrible!! Absolutely no moisture at all. Damn, did you try to sample your food before you present it out to IT WILL BE A LONG TIME B4 I WILL COME BACK! YUCKY!!! read more

The food is always gross at this location. The Panda Express in Hacienda Heights is 100x better. The drive is worth it. This location needs to take some lessons. read more

We got takeout for Mother's Day because Panda Express is my Mother-in-law's favorite. I want to say right away that the staff was super friendly and always are. We don't go often but usually it's this location because they are so nice. That being said, the food just wasn't good. Everything was sort of a bad version of what we have gotten before. What I was bothered y was that I paid extra for Honey Walnut Shrimp because it's her favorite, and it wasn't even half way full. Like, really? I don't know, I probably wouldn't even have said anything if the rest of the food wasn't so bland and disappointing. Probably won't go back. read more

Panda Express - Why is it more expensive but less than halfway full....? - Chinese Near Me - La Habra, California

I always eat at Panda Express and all their other locations but man this specific branch is really bad. Orange chicken is bland and mushy. The string bean chicken doesn't have flavor at all. I love Panda Express but this specific location is trash . I went in line and I had to wait for my food to get cooked and waited 10 mins for them to give it to me. Insanely slow service. Would I come back? Definitely not. read more

Panda Express - Chinese Near Me - La Habra, California

This particular panda is the absolute worst I've ever been to as far as customer service. I just was in line not even a minute ago and the server skipped me over and took the other customers order. I was hungry l, but also irritated enough that I stormed out and got other food that's not Panda Express around there - I will never be returning to this location and highly recommend no one waste their time at this in inefficient and not so courteous dump. read more

I would like to give a shoutout to Valentina! She is always professional, positive, welcoming, and on top of her work even when it is later in the day. I think she exemplifies the core values of Panda Express and excels in her position. read more

We dropped in after watching a movie to get a light meal. Their bowl option seemed reasonable. The steak bowl was delicious and the meat was tender but the rice on the bottom was a bit hard and dry. The orange chicken bowl was basic the flavor was good but the chow mein was a little dry...overall it was pretty good. read more

Panda Express - Orange chicken bowl with chow mein - Chinese Near Me - La Habra, California

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I placed a togo order and I ordered 3 different plates. One of my orders was for double fried rice and double orange chicken. When I arrived home my two other orders were ok but the order with the double fried rice and double orange chicken...the orange chicken wasn't there. I immediately called and they did apologize and the stated that I can come back and they would fill the remaining order. I would think they would have offer something for my inconvenience but no not at all. I did go back to get my order and still no real satisfaction. I guess these days there isn't any customer service and it's all going by the wayside. Very disappointing and this is what we get for at least $20.00 per hour. Very sad for our future generations.... read more

What is wrong with this location? Orange chicken was horrible, it tasted like plastic, the noodles were so greasy and even the fried rice was gross. Fortunately the portions were small and cheap. Never had this bad of food at any other location. Barely made it home to the toilet. I think a health inspector needs to pay them a visit. I'm warning you there is something wrong here. read more

Word of advice for the manager if you're gonna be greeting customers in front of me and being very polite to them with customer service and then you just give me a blank stare don't say anything and give me attitude throughout handling my food. I don't appreciate that I feel like it's discrimination. I did nothing and I'm just don't feel right about it. read more

I ordered broccoli beef and orange chicken plate online. I opened it at home. I found only 2 1/2 pieces of beef and 8 pieces of broccoli. Also I only got 6 small pieces of orange chicken. read more

Panda Express - Chinese Near Me - La Habra, California

I had lunch here today. I was waited on by Valentina, who was amazing. She was very friendly and personable. The restaurant is amazingly clean. The food was fresh and very tasty. I would definitely eat here again. read more

Today on September 4, I went in around 8:15. I just wanna order a medium à la card orange chicken. The people in front of me order three plates, but they didn't fully have their mindset on their order yet. My food was already at the cash register and I waited. Five minutes waiting to be served so I could pay. Then worker their name Stephanie, who claimed to be manager went to ring up my food and was being very hostile towards me and being smart ass. This was my first time ever going to panda express. It felt very low and with the servers I got. I ended up storming out the restaurant without my food because she refused to serve me when I've been waiting for 10 minutes. she decided to talk behind my back when I was exiting the restaurant. read more

The Store owner is a dirty slave driver-- not only do online orders get made right in front of your face even if you were there first, but they also will not put napkins , soy sauce, fork.. or chopsticks in the bag.. the nerve to display a sign that blames climate change for being out of Orange chicken is the cherry on top.. what a shitty place in such a nice area - you're lucky people need $$ right now read more

I'm doing this for the free fortune cookies I was Promised for a review, the foods also good.

Shiloh and her team were working gracefully under pressure. Most Panda Express get extremely busy at peak meal hours and it's understandable that some online orders get delayed. Staffing shortages are rampant in the food industry, and I get it. It's not easy to replenish staff and train them. Having mentioned that, the staff perform to the best of their abilities. Most importantly, the food is always fresh here. This Panda location is A+. read more

My family and I came in and ordered 2 family meals yesterday and was so happy! All the girls working the front were so nice and very professional! They were so fast and made sure we were getting fresh food! The whole staff was very kind and we super appreciate the whole experience! The food also tasted great when we got home! read more

Tammy provided exceptional service today! We ordered multiple same plates of the same items and she insisted we wait for fresh cooked food instead. That way she kept the customers in line moving and we are happy to get refresh food! Very nice and generous with food! We will be back soon! read more

This location has the rudest staff I've ever encountered. I haven't even tasted the food but service alone was enough for a customer to not wanna return. Eww read more

Panda is always one of my go to fastfood places but this one is awful, i took one bite of the broccoli and it was mush tasted like it was and the beef was rubbery, i immediately told the manager, i can tolerate their high prices and skimpy portions but i wont tolerate garbage for my dollar. Shiloh came back and told me " sorry sir thats just how we make it" im like no its not i get this all the time and its never like this. She arrgued for a bit then shes like what do you want me to do, i was like refund my money then, then she offered to make me a new batch, and what do you know it was not mush. Shame on you shiloh read more

Panda Express - Broccoli beef mush! - Chinese Near Me - La Habra, California

The chow mein is horrible, barely edible. This was my 2nd time eating here and both times the chow mein was horrible. Definitely not going back. read more

The food has no flavor. The chow mein not fully cooked. The rice is dry. The chicken has no flavor. And orange chicken was okay. They are not generous with the sause. I been to other Panda Express and the food is 100% better. The staff was friendly which was the only positive vibe. The cook needs help or more training. Panda Express in LA Habra I got one thing to say to you. Stop cutting corners and trying to save money on your food. That's why it taste awful to me. Stick to the Panda recipe. And please, "Stop being CHEAP" read more

Panda Express - Paid too much. - Chinese Near Me - La Habra, California

I can't believe the portions. It's expensive and the little amount of food they serve, not only that the customer service is really bad. Never again. read more

Do not go to this location, especially if you're planning to go for dinner. We went in about 9:05 PM. They close at 10:00 PM. All they had in the food trays were fried rice, peppered beef that look like it was peppered beef, jerky, and chicken and mushroom. I proceeded to ask the manager if this was all that was left and she proceeded to tell me yes that's all that they were gonna cook for the night when I started complaining is when she stated that she could make us what we needed it, but it was going to take 15 minutes per item. My mother-in-law wanted Beijing beef as well as honey walnut shrimp. I want it two different items and we were ordering for four other people. But we couldn't fulfill the order because all there was was three things that looked like they have been sitting there all night. I think that is ridiculous and I think that management really needs to take order of this specific facility because not only are they missing out on money and customers they're missing out on their quality of food and their ability to work to me it just seemed like pure laziness read more

I ordered via Door Dash and was so disappointed. First, the store does not allow notes or customizations. So you will not get soy sauce, hot sauce or even sweet and sour sauce (ordered cream cheese rangoons and no sauce to dip them in). I did however ask for utensils and napkins through my order and those were not provided either. Next, the food. The orange chicken wasn't that great. The worst of all was the Fried rice. It wasn't cooked all the way and not flavorful at all. I didn't even eat that portion and threw it away. I was very disappointed in the food I received today and will not be ordering from this location again. Not having the option to add sauces is an issue and the food quality was not good. read more

We decided to grab take-out here since it's been awhile. As soon as we walked in, the staff was welcoming and friendly. It's rare to experience such good service at a fast food joint. On top of that, the low reviews didn't sway us from coming here. Panda Express is always a good default. We ordered the 2 entrees with Orange Chicken and Beijing Beef plus half/half: fried rice and chow mein. We also ordered the one entree with Mushroom Chicken. All entrees were flavorful. It's a no brainer because all items are prepared from a generic recipe. For the most part, the menu is consistent and tastes delicious. This spot is convenient as it is located in a plaza filled with so many shops and restaurants including Blaze Pizza, Ono Hawaiian and Walmart. We would come back again. read more

Panda Express - 2-entrees: Orange Chicken and Beijing Beef - Chinese Near Me - La Habra, California

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My husband and I got to the PE 70 min before it closed last Wednesday night. We could see there was very little food out to serve customers. We looked to see what time they closed and we were there over a hour before it closed. We were shocked to see how little food there was. My husband ordered the walnut shrimp. The manager made his food and she ordered more to be made, but she had 2 shrimps left in the old just sitting there. I asked her why she did not put those 2 in for us having to wait 15 on my food and she said no the order is only 7 shrimps. But the two were from the old batch I thought, so I told her she was stingy with her food. " why not give those two to him and in a very annoying voice "oh we can only give you 7 pieces." I said but there is only 2 left " well I'm sorry" she said. I had to wait for them to making my mushroom chicken it took them 15 mins to do that. Ok no problem but in the mean time my husbands food was waiting getting cold. Why did she make my husband food up with the new batch along with mine. She also put very little rice and noodle in his plate. She said they could not make more and had to have enough for the rest of the night.......What? I got really angry but went a head and sat down. Before we knew it We looked up and 15 to 20 people had walked into the Resturant and were standing in line to get food. She kept serving everyone else even after my food I had ordered was sitting there. My husband ask why they didn't have more food made up bc almost all of the pans were empty. The manager in her annoying voice again said "sir the kitchen closed at 9:00". My husband said it's only 8:44. "Im sorry". She was not a very friendly person. With a very nasally voice. It was irritating. I had ordered 2 small individual boxes. My walnut shrimp was fine in the Tony box but she only filled the mushroom chick 1/2 way and it was very very little. As you can see in the picture she didn't fill it up the box. She stole from me. There was a Stefanie working the cash register. She was so sweet and very kind with a smile all the time and very polite. She was fabulous. The annoying voiced manager needs to go to customer service training. She was horrible. (Almost laughing in peoples faces. Like I'm in charge and no). She had NO CUSTOMER SERVICE skills. I will turn around and leave if we walk into the Resturant again and this manager is standing there. I will never forget that voice. Oh my lands it was like nails on a chalk board. Please I hope you guys do something about her. Thank you. I am attaching a picture of how little food she gave me in my little box of mushroom chicken. read more

Panda Express - Chinese Near Me - La Habra, California

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I've been going here for years and everything is significantly less impressive than it was at first. The food still tastes good but that's the only good thing I can say. The portions are smaller, the prices are higher, and the service is "meh". It's 12:30, the middle of lunch, and they are out of one their most popular items. "You'll have to wait!" They seem to be as organized as an armful of coat hangers read more

This is the only panda I've ever given a negative review. The food just wasn't as good as any other panda we've been to across the state. And in the half hour we were there I never saw the two counter employees smile at a single customer or each other. It's not because they were busy either, the place was empty. Now we know why. We'll stick to the one in whitwood or at Colima and Azusa. read more

Terrible management and inexperienced workers. They say no before even looking for things such as spoons. Food is okay because they follow corporate recipe but portions definitely got way smaller while prices got higher. Idk why they come up with new food items if they dont do samples anymore so you have to pay and gamble if you like it or not. read more

I love Panda Express, but a lot of the time the rice is not properly cooked. It's really frustrating and upsetting. Al dente rice does not go well with Asian cuisines. Please Panda corporate, train your staff to cook the rice properly. read more

The food is always tasty and for that I would give it 3.5 stars but the customer service is something gone to the waste side on the management level. I ordered the new refresher drink and the taste was off. When asked to exchange it for a different flavor they had to call the manager, to which her response was, "They are all sweet and taste the same, so no exchange." She seem more interested to return to her meal then to assist a customer. Where did your customer service go, Maria? Time to take a training course on kindness, etiquette, courtesy, and be reminded that you're in the service industry and your customers are what pay your salary. read more

Friendly staff but the rice is clumpy and not fresh. Hardly any protein so had a clumpy rice bowl with peppers and peanuts. read more

Panda Express - Chinese Near Me - La Habra, California

"Where do you want to grab some lunch baby"? I ask my little girl... "Panda Express sounds good" she says! Say no more... Panda Express it is. Quick, easy and cheap! Lol! When you walk in they automatically ask you if you want to try a sample. I was expecting to have a tray pulled out with a new item on the menu! Lol! Nope, you can choose from the options that are out! So I tried the Shrimp with walnuts! Delicious! I always feel rushed when I'm at a Panda Express, so I have to remember to slow down and take my time! So I calmly examine what they have and decide wisely! We got the kids meal for her and of course I got the one that comes with 3 entries and Chow Mein noodles. A lot more bang for your buck than the smaller meals! I had enough to take home for dinner or the hubby (if he gets home before I attack it. The kids meal is pretty filling, they give you a good amount of Orange Chicken (or whatever you order) and a side. She wasn't crazy about the rice but the Chow Mein went down without a complaint! It also comes with a cookie and a small drink! Four stars because I hadn't been here in a while and it was pretty tasty! read more