Lid was not Straw was violent and stabbed someone, chicken was overcooked and very very very hard. overcooked rice had no soy sauce, we asked for 4 fortune cookies and only got 3 read more

Panda Express - Over cooked chicken - Chinese Near Me - Conway, Arkansas

They were out of my teriyaki chicken, which, for me almost defeated the purpose of the visit. Tried a couple other entrees and they were pretty good. I like the portion sized. Maybe one day they'll step it up and start serving sesame chicken. read more

I get being busy but the fact I called this location 8 times in a row so I may order and not have to sit in all of this traffic here at the restaurant. I know there's gonna be one person that's not phone and then I get up to the window and they asked me what I want and my name and then they don't talk to me and I have to sit there for another five more minutes before they finally get back on the speaker say did I take your order so customer service is horrible read more

Cold trash for Chinese food! The serving trays empty, the server kept scraping the bottom to fill the plate like food was there. Food was cold. read more

Panda Express - Cold trash - Chinese Near Me - Conway, Arkansas

Placed an online order at 2:30 and it was ready by 2:42! They were so friendly and took great care of our order. We got everything we ordered and the food was fantastic. The mixed greens were not overly cooked. We went through the drive through so, don't know what the inside of the place looked like. But the attitude and atmosphere at the window was great! read more

We picked up food from here yesterday. Super yummy! The employees were fast and friendly. The food was tasty and nice and hot.

Loved it!!! I get the bowl with greens and shrimp! I also tried the orange chicken and it was good. Just wish I had a Panda Express closer to where I lived!! read more

The food I got was really good but they were out of a lot of things. No sweet tea and I ask were they going to make some and the guy said no. Wished they would have made some. Had to ask for a fortune cookie. A lot of the tables were dirty also. There were maybe 3 tables that were clean. read more

We did takeout, so the ambience and service really couldn't be rated. This is my first visit to this restaurant since before COVID, and the difference in food quality and portion sizes have incredibly dropped. All in addition to prices being 20% higher. I had the fried rice with 2 entrees (Bejing Beef and Sesame Chicken). Portion size for takeout is literally about 1/2 of what it used to be but more importantly, food quality was terrible. Both the beef and chicken were so overly coated you could hardly find the meat. Fried rice was very dry and also had little flavor. I would give them a half star if there was such a rating. read more

I pulled through the drive-true on a mid-covid Friday night. The line moved fast but I was told to pull ahead after payment to wait for my order. I parked in the general lot. After about 10 minutes I was concerned they had given my food to the wrong car so I approached the entrance. The dining room was closed and the staff was already doing a major cleaning. They let me in, with a mask, so I could wait. They assured me my food was still being prepared and apologized for the long wait. The manager signed my receipt and told me if I returned in the next 30 days I could have the same meal again at no charge! I don't know if it's the China connection or what it they are taking the covid thing super seriously so if you're into that this is your place. Very clean, very safe, great staff. read more

They said they out of rice. How you out of rice? And for the second time we've swung by in like two weeks too. Hop on over to Kroger real quick they probably got rice on sale read more

Great food at more than a fair price . Panda Express is cheaper than McDonald's and Many other horrible fast food restaurants although you get more food at Panda Express with different options to place an order from Uber eats to the Panda Express app or in person I've tried everyone and find them all acceptable although ordering on Uber eats winds up costing double versus just ordering from the app and picking up or in person at location read more

Awful customer service. They got my drive they order wrong and when I went to replace it they treated me like I was tryna hustle them out of free food and gave me small portions. So humiliating read more

we panda I've gone here several times since they opened and they are really good! Ive tried several different types of food and they are all great, and the staff is very friendly. They also let you sample a dish before ordering:) read more

Worst Panda Express location EVER. SO FRUSTRATING TOO. Save your time and money and don't go here. This is the second time we have ordered "chow mein" from here and instead of it being chow mein with cabbage in it it's cabbage with chow mein. Not sure why this location is short on noodles or what the issue is but ya don't get any noodles when you want them. read more

Panda Express - This is supposed to be a "bowl" with orange chicken and chow mein. As you can see i got hardly any chicken and a bowl of cabbage. - Chinese Near Me - Conway, Arkansas

The last time I went to panda express they were out of half of all proteins. I went in tonight and their credit card machines were down. When I tried asking questions the staff didn't seem interested in helping me. I downloaded their app and couldn't get to work. I was there 20 minutes and couldn't get the app to work. it was just aweful. I will not be back . read more

went again tonight, and my experience was so much better, food is bussin and the guy at the window was super kind

Food is good but their policy on military discounts is confusing. For months I've gotten the discount as a military retiree, and today the cashier and young supervisor on duty tell me their policy is "in uniform only." That makes no sense as we are not near a military base and after serving 20 years I believe a retiree has as much right to a discount as one on active duty. I've tried calling their number three times tonight to speak to the actual manager (I was told she'd be back in 20 minutes three hours ago) and no one answers the phone. I don't mind not getting the discount if they do away with it entirely, but until they do they should at least post a sign telling what the policy is and stick with it. Consistency is the answer, but then again, am I asking too much? read more

Good food but the wait for the drive thru is totally ridiculous. It's a buffet style restaurant and the food is already cooked so what is the problem?? I don't get why it takes so long to the point that the line backs up thru the parking lot and into the road and can be up to a 10 minute or more wait.... for drive thru! Come on man, fix the problem. read more

I love the food here and you get a lot for what you pay. A whole to go box of three entrees and a side is about $11. The wait in the drive through can be frustrating. Especially when you're on your 30 minute lunch break. I recommend the grilled teriyaki chicken, honey sesame chicken, and the orange chicken. I really like the cream cheese rangoons as well, but they are a little different. Don't order the super greens if you are expecting the picture that is displayed of broccoli. it Also comes with not only the broccoli but collard greens and cabbage and other things of the sort, which didn't pose too much problem to me considering I like those things as well. Staff is decent, kind of rude read more

We went today-drive thru only because of Coronavirus. I ordered the family meal online-such a great deal!! The young woman brought our order to us promptly (even though we were about 15 minutes early), she checked it before she even brought it out, and then told us she couldn't accept the tip we offered!! Incredible service, incredible food. We'll be back! read more

my order was correct, it just tasted like lukewarm garbage. the fried rice hardly had any veggies or flavor. the orange chicken had a strong vinegar smell & taste. the rangoon was crabless?? just plain cream cheese inside? ew! everything was flavorless, but for the "orange" chicken. this was my first & last time trying Panda Express in the south. the standards are too low around here. the Panda Express where im from was always so good, i would go there for lunch several times a week. not here, not in CONway! you get two stars for effort in trying to bring culture to this hell town. read more

I was surprised they were open late! Everything was still fresh and tasty. Being on the road for 2 days it's nice to get some fresh veggies in my day again. Most highway stops are carbs and sugar and fat. Thanks panda!! read more

Tried again a year after my last 2 star review last summer. After seeing many complaints about this restaurant, why does nobody care to fix the issues?? Ordered orange chicken, was given something disgusting that was NOT OC. They barely put any chow mein in the bowl. This is ridiculous. Get it together or shut the place down. read more

I've come to the conclusion that Arkansas doesn't deserve a Panda Express with all these negative reviews. This place is great and it beats out all the other local restaurants. Remember they're just starting up and perfecting a art like Panda Express with newly trained employees can't happen over night. This place is great and I highly recommend. read more

On April 8, 2021 I walked into this Panda Express. I had accidently forgot my mask and was greeted by a very rude person who appeared to be a manager. I apologized and she still was very rude all the way down the line. It is too bad Panda Express is being represented by this rude person. I had always enjoyed Panda but would never visit this franchise again. The young lady who did finally take my order was very sweet. The food was good, however I can not support this behavior. I very seldom write reviews however I was embarrassed in front of my clients I took here. read more

Not sure why thhis place doesn't have a better rating. We received great service. Food was freshly made and the place was clean and new. Large modern seating area and clean bathrooms. Perfect for a quick stop while driving across country. Directly off the freeway, making it super quick and easy. read more

Horrible service couldn't even get my order placed before the girl taking the order got mad and snapped at me. I was trying to tell her the items and she kept interrupting then told me my total before I could finish I said I needed more to add and she got upset and said what else RUDELY VERY RUDLEY like I was inconveniencing her. Horrible place to go wouldn't recommend it to anyone and will be telling everyone what happened to me so Jade China got my 40 dollars and will continue too. read more

My first time trying Panda Express in Conway. Order honey sesame chicken. Got all the way home and my order was wrong. I had no chicken. Then I go back up there and explain to them what happened they were rude. The lady who couldn't even speak English was there and saying it wasn't on my receipt. After that the manager said "just give her a mini container of chicken so she can go" Now I paid 12 dollars for more than 3 pieces of chicken! WORST EXPERIENCE IVE HAD. I will not be going back. read more

Orange chicKen and cheese rangoo are where it's at. Make sure to turn early and cut through the hotel parking lot if you are coming from the vilonia area. read more

Ordered the family feast paid 37$ only to get home and find out I'm missing orange chicken, spring rolls and no chow mein so now my food is cold because I had to drive 30 minutes back to get the missing food NEVER will I ever come back to this location read more

Food was good!!! The food is alittle expensive but for a good reason. Also be careful if you are a sensitive. My boyfriend got sick from it and I was fine. read more

Visited on a Sunday night in which it was still busy. We were 20th in line. We had our orders to go and it took 15 mins or so. The atmosphere was neat and inviting too. If only the food was better. We got three orders and took back home: Orange Chicken, Black Pepper Chicken and Honey Sesame Chicken all with rice and egg rolls. Everything had a odd funny taste, I didnt even finish the egg roll. Complaints were the rice had no flavor at all, entree dishes had a weird aftertaste, like bad grease or maybe even spoiled grease?? I dont know, but we threw parts of it out. If that's typical Panda, probably won't go back. read more

The food was left overs for days, my husband dug out 2 long hairs from his food and couldn't finish his meal, the past few times we ate there it was good, in fact we loved going there a few times a month but it has really gone down hill and it wouldn't hurt to pick up the trash at the front door. read more

I have always loved this place. Today I placed my order and when I went to pay for it I showed my military ID and asked if I could get a military discount like I have done so many times here in the past. I was told that I couldn't get a discount unless I was in uniform. I then said that doesn't make any sense due to retirees not wearing the uniform after serving 20 or more years of service and the military policy of not wearing a military uniform in public if possible. I was asked why would the military have a policy like that. I then said it can make you a target like the soldiers who were shot at the recruiting station in Little Rock just a few years ago. Point made. However if a active duty soldier or retiree produces military ID and that is not good enough for you. Then you shouldn't give a military discount at all. Furthermore if you can't support your military, why should they support you. read more

I can not believe the negative reviews on here. This is BY FAR the BEST Panda Express I've ever been to, anywhere in the world.. Staff are friendly, helpful & they keep the place SO clean. They also come to your table to make sure everything is good which 99% of fast food restaurants don't do. Another wonderful thing is they always have managers/adults on duty to assist the younger employees. It's a well ran place. Food is always delicious too! read more

Food poisoning. Stay away from here. My brother and I both got sick. Employees barely spoke English and the service was incredibly slow even. Place is brand new but wont be open for long. read more

Ya know what you should do if you like having a healthy colon? You should NOT eat at the new PandaExpress in Conway, AR I had the honey walnut shrimp and I'm now at home with E. Coli induced colitis and out $500 in medical bills SO FAR. I wish I didn't even have to give it one star. This has been a nightmare. Never again. read more

panda express is one of my favorite restaurants, however in my very first visit I was highly disappointed. I went there at about 6pm so there shouldn't be no excuse why some of the entrees were almost not available. I ordered a Plate of fried rice with orange chicken and kung pao chicken. The orange chicken was DRY and the kung pao chicken had like 3 bites of chicken almost pure vegetables. The spring roll was pretty good tho. Maybe it was a bad day but ill return again expecting something better. read more

This is the lunch joint. Plates on fleek with orange chicken and sesame chicken. Makes my own trap say aye if you know what I mean.