I paid for my food and forgot I had a gift card so I asked the manager for a refund then to charge it on my gift card, but he wouldn't allow me to refund it and use my gift card. He was not very nice about it either, not even apologizing for it and just moving onto the next customer. What food place doesn't allow you to use a gift card you have? read more

We ordered our food at 9:15pm (and paid for it) but then were told we couldn't eat in the lobby or use the bathroom. We are traveling and needed to use the bathroom and sit down to eat. As paying customers they should have closed the doors at 9pm if they were done offering paying customers their services. read more

somehow managed to get everything on my entire order wrong didn't even get the drink right, and on top of the the honey walnut shrimp (that I didn't order) only had 5 pieces read more

ABSOLUTE WORST. DO NOT EAT HERE!!! I paid $5 for a side of Beijing beef. I didn't want a full meal, but enough to curb my hunger. HUGE MISTAKE. It was about 5 pieces of beef. No more than five bites. I immediately asked if the size had been a mistake ( this couldn't feed a child!!). I got the response was "yeah that it." I decided whatever, I am tired and want to just eat so I left it be.....Meat tasted soggy and stale. It was PURE COLD when I went to eat it a minute later. I will NEVER come back here. I love Chinese food, but this is 100%. $#it. If you want Chinese in cedar ( fast!) then go to the center exit (200 north) in cedar city. There is a little Chinese place in the texaco gas station. ( has a subway in it too) $6 will buy you a whole meal (2 entree plate) AND a egg roll. Can't beat it! Lovely friendly family. read more

Panda Express - Who wants to pay $4.50 for THIS?! NOT ME. Three bites of measly COLD and stale food. Way over priced for $#it quality. - Chinese Near Me - Cedar City, Utah

Horrible customer service. Ran out of multiple items on the menu an hour before closing. Tried to get my money back and they gave me a hard time. Then after waiting 15 minutes for someone to come talk to me they refused to give me a refund and handed me food with half cook chow mein. read more

My friend and I visited Panda Express in cedar on 8/7. We were at the drive through and I ordered a family pack to take home. Asked for a separate order for my friend who was also ordering a family pack. The girl at the drive through said "well we just got a rush and you basically took all our food." And I said "well, it's a fast food drive through, can't you just make more." They did in fact, make more food. We had to wait about ten minutes which we didn't mind. Moral of the story, don't say that to your customer, it's tacky and rude. That's all. read more

This is such a great place food-wise. Very fresh and always delicious. However, the employee by the name of Justin is very rude to his fellow workers. While we were there we saw some rude interaction and were very disappointed to see this in front of customers. Not good and Not very professional at all! I recommend this place for good food! Employee Aric and Anna think is their name, they were very welcoming and friendly to everyone. I like going to this location several times a week and would like to see all employees treat each other more Nice. read more

Not your typical Panda Express. Counter help seemed like they were victims of a hostile take-over. No eye contact and seemed bored and very uninterested as we ordered our selections. Table tops hadn't been wiped down and garbage cans were overflowing. Perhaps just prior to our arrival they had been slammed with a lunch crowd but it was quiet while we were there. If you're really graving P.E and you're headed south I'd recommend you wait to go to one in St George. Pretty underwhelming experience overall. read more

Absolutely the worst meal I've had at this location. Broccoli and beef was mostly under cooked broccoli with two pieces of beef, and the beef and mushrooms were terrible. The beef was like rubber! Nothing had any flavor! read more

.I love this place! The taste of Panda express even better than some chinese fast food resteraunt in Beijing! read more

Panda Express - Chinese Near Me - Cedar City, Utah

I couldn't put it any better then Patrick M. Stale food, poor service, and a terrible manager. read more

Dinner for 4 of us. Good! We had 3 bowls and 1 , 2 item plate to go. We all enjoyed our meals. I liked the rice more than usual, good noodles, and the meats, chicken were good. I would gladly go again. read more

It's my husband's birthday tomorrow so I agreed to eat here with him tonight. Usually I hate eating at Panda Express (especially at the location near my home in Salt Lake City), but this experience was a lot better. Probably because it's fairly busy so the food is replenished quicker than at the one near my home which sits under heat lamps for hours or days. The employees were friendly and offered food samples. The orange chicken, fried rice and cream cheese wantons were delicious. My husband didn't like his meal much--broccoli with beef, sweet fire chicken, and chow mein. For once I was more satisfied than he was. read more

Went to get a fast snack tonight. Going to Panda, you pretty much know what you're going to get unless you've never eaten at a Panda. But tonight my wife and I were really surprised at how generous they were with both of our plates: generous scoops of chow mein, fried rice and orange chicken. We're from LA and the Panda Express restaurants have really been stingy compared to when they first opened and had larger containers. Come to LA, you'll be disappointed in portion size and how unfriendly the workers are. The employees at this Panda, we very friendly read more

If I could give 0 stars I would. Most of the employees at this Panda Express are accommodating, but Stephen the general manager is a P.O.S. They also NEVER have all of the food items they display, even if I go at a different time of the day. Do better fuckers. read more

Pulled up to the drive thru and the lady there was rude. Very bitchy. Don't go, their food is probably trash anyway.

The chow main was undercooked and the manager gave us a lot of attitude when we tried to tell him that the noodles were undercooked. We finally got new noodles that were much better than the ones we got when we originally ordered. We ordered chow mein, orange chicken and sweet fire chicken. The chicken was still good though. read more

Extremely rude staff members. I ordered online and came in to pick it up. I thought I could go through the drive thru but online it said I had to go inside, skip the line and show them my order. So I did, there were no signs on the doors saying I needed a mask so I went straight to the counter. They told me I needed a mask and I asked if they had any, I would happily put one on. They didn't. So I asked if I could just get my order. They then ignored me. 10 minutes went by and another worker asked me what I needed I said I'm picking up an order. Same conversation she asked me to put a mask on and ignored me. Then the manger came up and said they couldn't find my order. As I was showing him my order confirmation. Honestly sorry for the rant I just walked out and I'm hungry and upset and now im going to Costa Vida when I wanted some damn noodles. read more

My favorite place to go when I am in town with all the kids in tow for an all-day shopping trip. You can't feed 6-8 people for cheaper and more filling than you can at Panda Express. Customer service, and cook time have been great. I have only used drive-thru so I can't comment on the interior. read more

Mario was super rude because I got there at 10:30 (when they opened) and food was not ready to go. He then messed up my order and double charged me and then proceeded to blame me. Horrible customer service . Everyone else was really nice except for him. read more

Not so hot customer service. I've been here many times as I like the food, but the staff are pretty apathetic to anything. Online express ordering? Forget about it! I stood ignored in the express lane for quite a while. I get that this is fast food, but others in town are just as busy and are at least attentive and pleasant, while panda express employees are not. Still, it's good food, and online express as slow as it is, is way better than standing in the miles long line that is frequently here. read more

If the restrooms are any indication of what's going on in the kitchen, I would stay away. No TP, no towels, no soap and the floor and sink were disgustingly filthy. Food limited read more

I am giving this place 2 stars solely based on the fact that the manager who was working around 6pm on October 2nd is a total sh*thead. My best friend and I are on a cross country move, and we had been driving around 8 hours by the time we got in to Cedar City and needed to eat. We enjoyed panda in San Diego and figured we would enjoy it here too. The food was fine. HOWEVER, the manager with the glasses should be fired. A very sweet girl took our order and started dishing portions. I guess you have to write some kind of code for what type of food was ordered on the box, so we wrap around to the next part of the counter and the manager starts putting the wrong items in our boxes. We express this, and he was easily flustered, and then began to take it out on the VERY POLITE GIRL who helped us. Even if she made a mistake with the coding, the correct way to remedy is definitely not berating her in front of customers. I chimed in and told her she didn't do anything wrong, because really, she didn't, and as a MANAGER, you should have remained calm and said oh I'm sorry what did you want in your box - and then speak with her privately if there was really an issue. The manager got our orders wrong twice even when we stood right there in front of him. It took 5 whole minutes to resolve what the heck we ordered, because of the manager being rude and not listening to anyone but the voices in his head, I'm guessing. And then he turned around and punished this very nice girl by immediately making her take out all the trash in the restaurant. I do remember her name, but won't say it for fear he will punish her more. We recognize the trash thing as a punishment because we have worked in the service industry before and have experience with crappy things managers do to retaliate against employees for their own shortcomings. The manager needs to go or needs an attitude adjustment. We felt so bad for this girl. We feel bad for the entire staff when he's working. I'm so sorry you have to deal with him. You all deserve raises! read more

This store is really well marked and socially distanced. The girl who took my order wrote it wrong but they were really quick to fix it. All together a good experience. read more

This is the first time I have left a poor review for a restaurant. I didn't even get to eat here. When I got there, people were inside ordering/eating but the door was locked. I customer saw I was locked out so she opened the door for me. An employee then said the lobby is now closed so I couldn't come in, but that I could stand outside and order. So I went outside. After standing in the cold for 10 minutes and nobody came out to help even after the customer inside reminded them I was still standing out there, I just left to give another business my support. read more

Love this place . On the board it tells u the calories and I'm on a diet so it's really nice to have it right then so I don't have to calculate it. Steve is amazing, treats us as family every time we come in. The place is always neat , and clean and the service is quick. Keep it up Steve your store is amazing read more

Panda Express - Kung Pao!!! - Chinese Near Me - Cedar City, Utah

Wouldn't let us order and then leave with no mask on while there was no one else in there with us and the lady in there told us to use the drive through but we had a trailer on the back of my truck and she proceeded to tell us "she can't serve us" read more

I should have listened to the yelp reviews and not my hunger first. Now I'm sitting in my motel room with eggrolls and crab ragoons with no sweet-and-sour sauce and white rice with no soy sauce I guess that's extra...sad face. read more

This panda was super clean, very fast employees working hard to get the food out and great customer service. I've never experienced any rude employees which is nice. read more

Whoever was working around 830 (female) .... bad service and she don't even care. Management should take a look who they hire to provide services for this store. 0 STAR is what I would give her for service. read more

I love Panda Express. This location was extremely busy due to the LDS temple open house, but the staff handled it perfectly! Very efficient and friendly. And food is always tasty. read more

Three stars because of the poor service I received in the drive thru here in Cedar City. Food was decent though.

Panda is usually good in a pinch. Driving all day just got into town and thought exactly that. Bad Call Food worst ever, bad customer service, food appeared to be sitting on steam table for 1/2 the day. Order was to go asked for soy sauce and dumpling "Pot Stickers" Sauce and forks and plates that we were at a hotel. Got to the hotel nothing, No condiments, no plates or forks. just suck food that my dog would not eat. read more

Do not use drive thru orders almost never right and very slow service food got about as good as a Chinese buffet

I don't even know where to start with this. I understand labor shortages and lacking customer service by my experience at this Panda Express was the most frustrating thing I have ever been through. I placed my order with a gentleman standing outside beside the menu and he was polite. He took my order and even answered a few questions on cook times. I was able to make my payment with him as well. After he took my payment he politely reminded me to mention at the window if I wanted additional items; like sauce, plates, etc. I get to the window, and this is where my experience went downhill QUICKLY, the person who handed me my order didn't even acknowledge my existence. He handed me my food by saying here is "this one" like there will be another bag coming. I put the bag on my floorboard and then waited for him to acknowledge me again so I may ask for additional items. I waited for five minutes while three employees standing in front of the window and NO ONE said a word. I finally got his attention and asked for plates and sauce. He proceeds to put them in the next person's order and starts to hand me their items. I had to yell "Sir" to get him to stop and listen to me. I proceeded to state what I wanted and he handed me the plates like it was MY fault. Like I was the one who didn't know what they were doing. read more

My husband and I just recently moved from Northern California to Utah. This was our first visit to this store, our only Panda Express. All employees were very friendly, very helpful and went above great customer service. Give them and the store 5 stars for sure!! read more

While traveling back to Nevada we stopped at Panda Express in Cedar City. It was terrible. The chow menu was so old and dry it was hard to eat. I think it must of been left over from lunch. We will not be stopping by this Panda Express again! read more

This franchise owner has decided to cut his overhead by cutting out brown rice - yes, other Panda Express restaurants still serve it - and, more importantly, by cutting the amount of food you get through takeout. Bowls have now been reduced significantly but the price hasn't gone up. Shame on you. This is a small community and your patrons will make or break your business. Just because you are easy on/off the freeway does not mean that your business is going to survive. read more

Pandas overall is really good, but I don't know if it is just me but food at this location taste a little different either way won't stop coming. read more

Who doesn't love them some Panda Express, right....Well just don't eat from this Panda Express. Super busy on a Friday afternoon with lines to the door. We got take out and 3 of the 4 of us got sick. What the 3 had to eat in common that the 4th didn't, Chow Mein.. Maybe they were in such a rush to get food ready that they didn't prepare it or cook it properly. Maybe not a common occurrence, but someone wasn't on their game this past Friday afternoon. Crappy start to a weekend... Beware of the chow mein. read more