About a week ago I was craving Birria tocos and I brought this up with my coworker and she recommended Poncho's Grill, so during my lunch break(12:30 am) I decided to visit. First of all the area this place is located is not that great, there was a group of children hanging out in the parking lot blasting music. Then I walk into the store there is nobody at the front, and it takes around 5 minutes for somebody to actually realize I was there. And there was no reason for there not to be, seeing as there were no customers. A man comes to the counter seeming to be bored and ask what I want and I tell him Birria tacos and tells me that there is no meat prepared to make them. And I ask if it was possible for him to go cook some and he says no with that bored expression he walked into with. And honestly I'm surprised so I ask nicely again and he says "didn't I already say no". I didn't want to further anger him so I just say a steak burrito would be fine and he doesn't say a word. He goes on to make the burrito putting what I told him I wanted on it(original toppings), not talking to me the whole time until I go to pay. Now the bad part of this was that I expected to pay about $12-$15 for this burrito, but I was charged $18 and 95 freakin cent for an average sized burrito. Now I was shocked because I was overcharged, but being stupid I said nothing because I was having a great day and I didn't need this man ruining it. So I pay and start to walk out and notice how unclean the place is, there's straw wrappers, dirt everywhere along a dirty water bucket near the front door. I walk out to my car to eat bc I didn't want to have to drive all the way back to work, so I get in and I open the Aluminum wrapper expecting to have a warm tortilla with warm steak. But no couldn't have my Birria tocos, so all I get is a lousy cold tortilla and steak. In conclusion, my experience here was awful and honestly, I would not recommend this or go back to the store. read more