The food is top notch! the service is always wonderful! Fast, and friendly! they said they were…read moresorry it took more than 5 min to get our dinner out too us one night while they were super busy! it just gave up more time eating chips and salsa! Since moving to Albany last year, this is my go to for the best Chimichanga!

I went to this restaurant to pick up a DoorDash order, and upon arrival was told that the…read morerestaurant had not received the order. Rather than calmly asking me to clarify or assisting in resolving the issue, the front-desk employee--a large male staff member--became verbally aggressive, yelled at me, and behaved in a threatening manner, as though he was attempting to intimidate or provoke a confrontation. This behavior was completely unprofessional, unacceptable, and made me feel unsafe as a customer. I was treated with hostility for an issue that was not my fault. No customer should ever feel threatened when attempting to pick up an order. Due to this incident, I will not return to this establishment and cannot recommend it, particularly to Black customers who deserve to be treated with respect and safety. I expect this complaint to be taken seriously and addressed appropriately.

This place is an unrealistically amazing find for Albany, but it is real and it is Amazing!…read more It's located on the edge of the east side of Albany. The location ls not the best. Just be aware of your surroundings, which is the case for anywhere you go. Upon entry, the decor is so fun and inviting. It's not a very big restaurant, but seating is laid out perfectly. Saturday night, packed, but we were seated immediately in a clean and cozy booth. All the employees there knocked customer service outta the park. Our server: Angel, was THE BEST! Very attentive, quick, and so friendly. I've visited most of the Mexican restaurants in Albany, and they have the best chicken chimichangas I've had so far. No complaints on prices. Two chimichangas, rice&beans, guac, sour cream, lettuce, tomatoes for like $11. Of course free chips and salsa which was amazing. This is my new go to for Mexican cuisine. And I live across town within a half mile of many others. With that said; My only complaint is they're not located on my side of town. This place is a win for Albany and I hope they stay just as they are.

A ROACH was on our table. We took a picture of it and showed it to management, and we still had to…read morepay in full for a meal we didn't even finish.

Even assuming this is THE BEST food in the world, which it wasn't, I simply would/ could not go…read moreback because the ambiance was SO loud and rowdy, it was impossible to enjoy. It was so loud, in fact, that my waitress couldn't hear me, so she got my order incorrect. They must know their patrons have a tendency to be like this-- because the room we were in had signs plastered everywhere, asking people not to yell. I think we would have had a completely different experience, had we been seated in the main, dining area where all the families were. Instead, as a quiet couple eating together, we were seating in what seemed to be "the Party Zone" outside in the enclosed patio room. Since it was our first time there, we didn't know better, but I'm not sure if we'll be returning to give it a second try. Our food was good, though next time I'd get Tacos.

Visiting from Texas so our expectations were low. The fajitas were excellent with grilled onions…read moreand bell pepper. The 12 grilled shrimp was excellent also. The margaritas could have used a little more tequila but they were tasty just the same. The tables were clean, the seats/chairs were not sticky. Friendly staff. Would recommend this restaurant and will eat there again when visiting.

One of the worst Mexican restaurants I've been in YEARS. No flavor. Lots of sauce. Just so…read moreflavorless and I would NEVER recommend this place unless you are ordering water.

The service was good, the man was friendly however the food was really sad. $4 for cheese dip that…read moreyou could only dip the tip of the chip in because the bowl was so small and not deep at all. When he brought out the queso that ruined the whole experience for me right away but I still gave it a chance. The food didn't come out right and was bad, the quesadillas tasted so bland and like it was cheap cheese put on it, the rice had a weird taste too. nothing about it was good to me. The cheese dip was the worst, almost $5 for a small and $10 for a large and when I tell you it was ridiculously small it's not an exaggeration. The bowls they give you for salsa were small but still bigger than that. I will never come back.

The food and the staff are great. Always busy when we go, but they are efficient as well.read more

Our server Jake was the best!!! Sweet tea is super yummy…read more The salsa had just the right amount of spice for me I love the ambient lighting The food is good :))

This has the best, authentic Mexican food! I was only in town for a month and went to Pancho's…read moreGrill every Saturday! My favorites have been the fajita nachos and ques-birrias. While I've only visited their main restaurant, they also have a food truck at the liquor store off of hwy 82 most Fridays and Saturdays. The service is wonderful too and Mr. Alvarez is so kind to his customers. Everyone needs to try Pancho's Grill if they're in town!

Tacos were spot on. This is some authentic Mexican gem. I was just stopping three for work and they…read morestay crowded during lunch time. I love the setup like chipotle or moes but tastes 100 times better. Because how busy they are it makes sense for them not to have no seating.

Saturday night about 6pm. The food was so fresh-chunky guacamole, chips, salsa. We were a group of…read more6. All the orders came out at the same time. Large portions. Enough to take home. I love where we were seated. Definitely a good choice for a group.

very good HOT food! the service is always on top of things and if there is an issue (which it…read morerarely was) they would immediately take action. The building itself is well kept while tables and chairs are always clean. great restaurant

Extremely poor customer service And the food reflex my…read moreexperience It's more about the money Than the service

My boyfriend went here 8/23/25 because we've had good experiences before. This time, absolutely…read morenot! We ordered burritos that normally come with meat, cheese, rice, beans, and we add pico inside. The first order was wrong, we received two wet burritos, which we did not order. After going back and trying to correct it, I still received the wrong burrito. The big glob of cheese on the outside of the burrito was so thick. The insides only contained means and beans. The pico was given on the side & was not fresh. According to my boyfriend, the person taking orders looked confused at the sound of a carne asada burrito & wasn't very knowledgeable about what came in the burrito. This seems accurate seeing as how we both ended up with the wrong order which took entirely too long. Will not be returning. * 1 Star because I did still eat it, I was starving! & the meat had a decent taste.

Service sucked, the waiter came back twice to our table and never came back after getting our…read moredrinks and order. it was no where near busy in the restaurant there was maybe 4 tables total.

Jessica. G was an amazing waitress. Once I entered the building she immediately was ready to sit me…read morewhere I liked. I order the skirt steak with the lobster and it was amazing. Definitely recommend any day when you're in the mood for a great lunch or dinner