I took my Panasonic Lumix TZ-10 camera there for
cleaning. My camera is still under guarantee, but the guy there told me
this guarantee was limited only for US and Canada. Even so, they could
clean it for around 35 EUR. So I said OK and left my camera. Next thing I
know is I receive an offer at home for 90 EUR. I went there to ask what
this was about and they explained to me the camera had too many
components inside. And this is a Panasonic repair shop and they did not
know how many elements this camera has when I left it?? So I said, if
that was only an offer, I refuse it, I asked them not to do anything
further and please return my camera. They said I could not take it then,
because they had to put it back together, so they would give me a call.
I asked if that was all and if I had to pay anything so far, they said
no. 1 week later, after no call or anything of the sort, I went to pick
up my camera. They said they had sent me an e-mail, which apparently I
had not received, but nevermind. So they handed me the camera and asked
me for 20 EUR. They had to be joking!! But what was I thinking, they
would work for free?? What work were they talking about, I said I did
not want them to do anything! Besides, I specifically asked them the
previous time if I had to pay and they said no. No, according to them
that was not true. And normally I had to pay when I leave my camera.
Then why did they not take my money then?? But they usually take 35 EUR
for this, now they were making me a discount only for 20 EUR. And why
was I suddenly such an exception??
I was left with the impression they are totally trying to think of ways
to rip me off, especially after I refused their 90-EUR offer. As a
result, I will never set foot again in this place and neither would any
of my friends!! I only hope my camera is still working fine read more
