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    Panam Grocery

    3.2 (21 reviews)
    InexpensiveGrocery
    Open 8:00 am - 7:00 pm
    Updated 2 months ago

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    Review Highlights - Panam Grocery

    Many daily items are so much less expensive here than at Giant's down the street.

    Mentioned in 5 reviews

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    Safeway - Metal fencing with two armed guards. One at the front and the other one on patrol around the store.

    Safeway

    2.6(98 reviews)
    0.5 mi
    $$

    On Friday, January 23, I stopped by the Safeway located at 3830 Georgia Avenue NW in the early…read moreafternoon to pick up fewer than 20 items. To be honest, my nerves were a bit frazzled that morning. My day had started around 5:00 AM, and with news predicting a major winter snowstorm later that evening, my mood was heading in the wrong direction. Even though I often choose self-checkout for speed, I decided to go through the regular checkout line and I'm so glad I did, because I had the pleasure of meeting Kiara. From the moment I approached her register, Kiara provided exceptional customer service. Kiara was: Efficient Focused Friendly Cheerful Calm ...and welcoming from start to finish. What could have been just another stressful errand became a genuinely fast, fun, and pleasant experience because of her energy and professionalism. Before leaving, I felt compelled to share my appreciation with two managers because Kiara truly made an impact. Kiara was my calm before the storm. Thank you, Kiara, for showing how much kindness and excellent service can brighten someone's day.

    This is my neighborhood Safeway, I live a block away and receive my medications from this pharmacy…read more The staff here is great! The pharmacy staff and pharmacist know me by name and even wave to me even when I'm not picking up a prescription. The store staff is friendly and helpful. I've been going here for 5+ years and never felt unsafe or uncomfortable doing my shopping. This is a great location!

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    Safeway
    Safeway
    Safeway

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    Giant - ROFL.....

    Giant

    2.5(181 reviews)
    0.4 miColumbia Heights
    $$

    Gotten worse. Person in the deli was horendously negative for no reason. I'm sure it's not easy…read moreworking in retail but to be so nasty for no reason is pitiful. I hope he day gets better. Just horrible.

    I've been a loyal Giant customer for over 15 years, but what happened to me on Sunday, July 6th…read morearound 11:30 AM at the Columbia Heights location was humiliating, unsettling, and completely unacceptable. After shopping at several nearby stores, I walked into Giant to look for a specific item. I was carrying a reusable tote and a Target bag filled with clearly labeled groceries from Lidl. Not finding what I needed, I exited through the self-checkout area -- the only way out -- when an employee loudly yelled, "Stop him!" I was stunned. A security guard stopped me and questioned me about my bags, asking for a receipt for items that clearly weren't from Giant. I was then surrounded by multiple staff members and treated with suspicion, hostility, and outright disrespect. There was no apology -- just defensiveness, even after it was obvious I had taken nothing. When I asked for the names of the staff involved or how to contact corporate, I was told I "didn't need to know their names" and was labeled "hostile" just for speaking up. This experience felt like racial profiling. It was demeaning, unprovoked, and unnecessary. Even after calling corporate, I was only offered an apology -- no effort at true accountability or meaningful resolution. I understand retail theft is a real issue, but this was handled in a completely inappropriate way. You don't accuse, intimidate, and surround paying customers without cause -- and then expect them to return like nothing happened. As someone who's spent thousands of dollars at Giant over the years, I now feel unsafe and unwelcome. Giant needs to do better -- for all its customers.

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    Giant - Stores really need to stop doing this. Everyone understands the shoplifting problem. But NOT at the expense of jeopardizing human life.

    Stores really need to stop doing this. Everyone understands the shoplifting problem. But NOT at the expense of jeopardizing human life.

    Giant
    Giant

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    Panam Grocery - grocery - Updated May 2026

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