Absolutely the best customer service ever!!! I called at 700pm on a Sunday night expecting a voicemail and Sam answered the phone I told him I needed flowers delivered to my cousin in the hospital and while I was on the phone he verified that she could receive flowers in her room... he took my order and even delivered them the same night within 30 minutes of hanging up. He followed back up with me and sent me a picture of the delivered flowers and they were gorgeous!!! He even read the card to my cousin in her hospital bed... this is clearly above and beyond service!!!! Thank you so much Sam it made ordering flowers from out of state an amazing experience!!! You are definitely my first choice when it comes to flowers needed for the LA area.... read more

It's Mother's Day tomorrow and I have just received the most beautiful bouquet of flowers and the freshness and fragrance is astounding! The greatest gift today I must say was speaking to the owner, Sam who touched my heart deeply by her words, compassion, insight and love. Sometimes we are touched by the heavens and today I was. read more

I called last minute and placed an order for a friend. Jonathan who was the gentleman helping me was so sweet & helpful. I was a bit worried because my friend was leaving work soon but Jonathan personally delivered the flowers to her in less than 20 min & she LOVED IT !!!!!! Thank you so much Panache and Jonathan read more

Sam was Amazing!!! I ordered flowers for a relative that I thought would be home from the hospital. Unbeknownst to me, my relative was still in the hospital. I called Panache florist to informed them not to deliver the flowers, I spoke to Sam and he was so Awesome and made me feel worried free. My relative was released from the hospital the next day and the flowers were delivered. And the flower arrangement was So Beautiful. Thank you Sam. read more

Wonderful and friendly staff to deal with. Helped me in every step and made this time much easier because they took care of everything for me and even arranged the drop off themselves! I highly recommend because the service was above and beyond and the flowers were gorgeous!! Thank you!! read more

I've been working with Panache for 15 years. He's the best -- professional, creative arrangements, and beautiful, quality flowers.

Thank you Sam for the beautiful floral arrangements for our event. For all reading this review, Sam is amazing to work with. I found a photo and sent it to him to make something similar. He did a beautiful job and gave me some great ideas as well. Sam is a great communicator and I felt stress free in his hand. I would use Panache again, and would recommend to friends and family! read more

To Sam and his team. I can't thank you guys enough for helping me get the beautiful arrangement out to my sister. She absolutely loved it! I really appreciate all your hard work with helping me cheer her up! read more

I had the very best experience with Panache. I called to place an order and they were very polite and cheerful! My order was processed promptly and the flowers were delivered so fast. My sister called to tell me that the flowers were gorgeous!! I wanted to put a smile on my sister's face and Panache took care of that for me I will definitely be using them for sure in the future read more

This is a florist I will not only recommend, but will use again. My boyfriend ordered from 800 Flowers for Valentines Day/my birthday and my flowers were beautiful. But 2 days later, 4 of them were completely wilted. I kept the water filled and the flowers were not under any air vents. I emailed Panache about 3:30pm to ask if there was something I could do to keep the others from wilting. The response was more than I bargained for. Sam, called me back a little after 4:00pm. He was so super sweet and kind. He wanted to make it right. He said they would remake the flowers and redeliver them. My boyfriend had a decorative vase and I wanted to keep it as a keep sake so I offered to just swap out the flowers and Sam said they had extra of those vases so he would make sure it was in that vase. They would deliver the new flowers /vase and take the old ones. He even called me back to assure me they had that vase. The next morning before 10am, a very nice delivery guy showed up with a new bouquet and a cheery attitude. They were beautiful. A week later I still have a few left. Thank you Sam for making it more than right. read more

Panache Floral Design - Florists Near Me - Tarzana, California

I received an order from this flower shop. My husband placed this order to have it delivered to me today May 10th for mother's day. The manager apparently ruined my day to let me know someone was sending me flowers for mother's day but that they were going to deliver it one day early because the next day they wouldn't have time. Not only did he ruin the surprise my husband had for me, he brought it one day early instead of bringing it on actual mother's day. My husband paid so much for these flowers and they were old and withered. I was so offended. I called them to see if they could fix it and complained about the ethic of the manager to have the nerve to call me before my flowers arrive to tell me I'd be receiving flowers. SO UNPROFESSIONAL. They did nothing to resolve the issue and as a result I will be disputing this transaction with my credit card company. read more

I ordered a money tree plant and they told me they didn't have any. So I had it changed to a bamboo plant. First off, they called my daughter's number and asked if they can deliver it the same day I ordered it, her birthday was the next day. Blew that birthday surprise. Then when they did deliver it, they put it on my daughter's neighbors table out side. They didn't even bother to knock on her door to deliver it. The bamboo plant was supposed to be zen. 4 bamboo sticks was just stuck in a pot with colored fish rocks. It is the most cheapest ugliest pathetic zen plant I ever seen. I paid $89.00 for a big dissatisfied gift ever. read more

Incredibly rude service! I called in order to find out who sent me a plant since there was no name and only a brief message on the card. There was no greeting when they answered the phone, so I proceeded to ask where their office was to verify that this was the correct floral shop and got zero response. I politely asked again and got a snappy "what? I have 4 other people on hold" in response. I quickly explained how I was just calling to try to figure out who sent a plant, and was absolutely shocked with his attitude-filled response of "JESUS CHRIST so do the other 4 people on hold", that's when I just hung up. Anyone who have ever worked in the service industry knows that you never, ever speak to a customer/client on the phone like that. I wish I know who sent the plant so I could tell them to never order with Panache ever again! read more

What a great find! I will definitely use this florist again! Sam went out of his way to help me select a beautiful bouquet and write the enclosed card. He also found a way to get this bouquet out on the same afternoon that it was ordered. Best of all, the recipient was thrilled! Highly recommended location! read more

I have known Sam for about 6 years. I love his arrangements. He recently did a baby shower event for us and the flowers were amazing! we got numerous compliments and everyone was saying how professional the entire place looked. I can't thank you enough Sam! you made the new mom- to -be very happy! read more

Today I used an online service to help me purchase flowers to send to someone I'm dating. I was able to find out the florist shop and its Panache! I have used 1-800-FLOWERS and I have always been disappointed. Wilted flowers and self assembly.... where is the sentiment in that! BUT..... PANACHE!!!! you're amazing! The arrangement was better than it was advertised online. Even the fellow co-workers were in awe of the arrangement. THANK YOU! You've me a happy customer as well as my partner! read more

Sam is amazing. I was able to setup a meetup location to get my lady some pretty roses. The roses were beautiful, neat, and you can tell this company put care into their work. Not only was Sam kind and informative about the background of these flowers, but he even made something up on the spot to write down on the card. It was a great experience. Thank you! read more

Sam was such a sweetheart when it came to coordinating the delivery of my mom's birthday flowers! He was so patient, and answered all of my questions with an impressive, friendly, and professional manner. He made suggestions so that by the time he was done, the flowers were even better than exactly what I wanted. The delivery was prompt, and my mom was truly surprised with her gift. The flowers I plan on using Panache for all of my future flower needs. Thank you guys! read more

I order flowers 6 to 12 times per year, for a variety of occasions. I have used many different florists but I was struck by this shop's website because the flower arrangements were far more lovely than any of those that I have seen lately and they were reasonably priced, so I decided to give them a try. I ordered flowers for a friend in the hospital and not only was the striking arrangement delivered very quickly but they even upgraded the flowers a bit. She loved them. The owner and staff appear to take great pride in what they do. This is my new favorite shop. I am ordering more flowers today. read more

I found Panache just by googling florist tarzana. I could not have been happier. The flowers were beautiful. They were delivered when they were supposed to be delivered. The service was amazing. I will most definitely use them again. read more

Sam is the best! I've used Panache for both work and personal arrangements. Highly recommend!

This is THE PLACE to order your flowers!!! The flowers are incredibly high quality and the arrangements are ALWAYS GORGEOUS. Sam is the best and outstanding to work with. He always goes above and beyond to really make you feel taken care of and delivers everything he promises and more. He also always makes sure to the deliver in the time frame he promises. I've never experienced customer service on this level. I've definitely never been happier with my flower arrangements than when I use Panache. Would highly recommend as a premiere flower delivery service. Thank you Sam and Panache!!! read more

ordered flowers for my mother's birthday and they delivered a great piece. They are good but a bit pricey.

My daughter sent me a flower arrangement for Mother's Day. Panache delivered the arrangement one day earlier, on Thursday, some of the flowers are in poor shape when I received it. Today, one day before Mother's Day, 3 out of 4 lilies already wilted and turned brown. The Iris' & daisies are also shriveled. The worst flower arrangement I ever received!!! read more

Sam! Sam! SAM!!! I can not be more happy with Sam and Panache. I ordered flowers thru a third party (big mistake) (Avas Flowers) and Panache was used as the local florist. Avas not only guranteed me same day delivery by a specific time. Come to find out, the Avas rep. put the delivery for the next day. I call and call Avas, no one knows whats going on. Fast forward - Sam finds out the issue and not only puts together the arrangement ASAP but delivers the flowers on his way home on his own time. PLUS an amazing theater performance. This made my day. I could have not asked for more. He went out of his way to make my boyfriend happy and saved the day. Panache has gained new clients. Thank you so much! read more

just called for a manger, asked who deals with the cc there, they replied that they do not take cc. 3 times said, yet the page here says they do!!! read more

This is the WORST florist I have evert encountered. On February 6, 2015 I ordered Valentine's Day flowers for my gf. I received a confirmation for delivery on Valentine's Day, February 14th, before PM. The flowers (already opened and beginning to wilt) were delivered on February 11th. I picked up the flowers at my gf's place of business to return them to Panache at the address on the business card enclosed, 5609 Yolanda, Tarzana. There is no store there. It appears to be an apartment building. I called from my car and was told that Valentine's Day was a week long and flowers could be delivered anytime during that week. I said I ordered flowers to be delivered on Valentine's Day and I had a confirmation for such. I said I had the flowers with me in the car but could not see a business to bring them to. I was told that I should take the flowers back "so they could be enjoyed" and flowers would be sent on Valentine's Day, as agreed. I called Ava's Flowers (NEVER use Ava's flowers to purchase flowers, trust me) to alert them to the situation and to confirm delivery on Valentine's day. Trust me, again, you could get Obama on the phone easier than a person at Ava's. I have since discovered that Ava's is so poorly run that if they had a person available to take complaints they would have a very positive effect on the US unemployment rate. On a recorded message at Ava's they responded with a "status" report on my confirmation number and said that the flowers would be delivered on valentine's Day. I called on the 12th and 13th just to be sure. You probably guessed by now, Ava's was wrong, panache did not deliver flowers on Valentine's Day and they are both trying to be paid. Think twice before using either of these florists, there are so many who are reputable. I will bring the content of this Yelp review to the Ava's site also. BTW, my gf, who is so special, was so appreciative of all my effort. She said it meant a lot to her that I would try so hard to give her flowers. She actually apologized to me for what I went through with Panache and Ava's. read more