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    Panache Bridal & Formal

    2.8 (56 reviews)
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    Updated over 3 months ago

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    This is the size 10 and was perfect!
    Amanda D.

    WHAT A DISAPPOINTMENT I don't recommend this place at all, as others have stated very bad communication and unorganized!! I ordered my dress 8/17/17 SEVEN MONTHS before my wedding 3/15/18. The day I found my dress it was a size 10 it looked and fit great! No alterations right? Why did Rosa say I needed a 12 because this dress has been tried on by many and it is stretched out.. ok sounds right but I was losing weight I said their would be no issue I still have 7 months to go. She said I have heard this many times honey, order a 12 and we can do alterations for you if needed. I went back and forth and finally decided this is her job she knows more than I do about this. This was MY SECOND MISTAKE was not listening to my gut! I never got a call once my dress arrived I called and it was not finally someone called to say "your dress is here why haven't you been by" welllll if I would have known I would have! Trying on my dress once I got there it was huge :( I needed chicken cutlets for the deep V it had. The lady said I can do for you, ok perfect WRONG the chest part was so coney. I hated my dress you guys! I had my dress altered 3X and I literally picked my dress up the day before my wedding! I also paid to have my dress and veil steamed, the day before my wedding when I came to pick it up they didn't know where it was. It was in the closet hanging where it was "supposed" to be getting steamed. I honestly don't know if it was I know my veil was super wrinkly. Cherry on top of the ice cream! I could have cried but their was nothing more could do, I knew I hated it and I had spent so much money on the dress, veil, and alterations. I don't recommend this place at alll... You should feel your absolute best on your wedding day and your dress plays a huge key part in that! if you happen to go in their bridesmaid dresses come in WHITE which they will never tell you but I would have gone with one of them and would have came out sending less that 200$ and

    My daughter trying on gorgeous prom gowns!
    Kate E.

    I got my wedding dress from here 10 years ago and the service was amazing, the ladies help you in and out if your gown choices if you need it and they are so patient. I actually just went here recently to help my friend try on gowns and the lady who helped us was the sweetest.... I wish I could remeber her name but she was amazing and so patient. Also went here about a month ago to help my daughter look at prom dresses and they had a beautiful selection, we also went to Muzzies and I must say this shop has the exact same dresses as Muzzies but for HALF THE COST!! They also have tons of headpieces to choose from including some that are replicas of Mehghan Markle's, Kate Middleton's and Princess Diana's wedding tiaras. They have a great size range fir gowns as well so you dont have to worry about if they have a dress in your size. The ladies are very non judgmental and really do want to help you find the gown of your dreams

    Look at the ridiculous measurements and dresses forced on us to keep due to a "contract". 176 plus alterations  is outrageous!!

    Hello neighbors, I just want to vent and get feedback (advice) on this situation. If this happened to you I would also like to know. If not, and you can just share it I would appreciate it. My sisters wedding is Friday and this should be the happiest day of her life. However, it's actually a big nightmare!! We received the dresses on Tuesday but most of us picked up Saturday. All the dresses were the wrong sizes. My daughter is 13 and will no longer get to participate in the bridesmaid party as although shes 5'1 and Weights 120 they order her a sz 10 dress!! When we paid down payment and got sized we order a sz 6 for her. Please note that at the first meeting they only had the dress on sz 10(big on all of us). The second time they only had a sz 8 to try. This is all wrong as we trusted that they were the experts and they did us wrong. I was trying to work with the manager but that was impossible. I lost it when she said she did my daughter a favor by ordering this sz as the 6 would have never fitted her. She was so insensitive that she said my daughters waist was bigger than mine. Out teenagers have enough insecurities all on their own.( I did get a refund for hers) but that's aside the point as she will no longer be a bridesmaid(heartbroken) as we would ALL have to get a refund to buy something else. It is too late to order anything else so we would be stuck with department store purchases. They won't own up to it and state that we signed a contract (some us did get the info right but not the others). If you look them up online it seems tht this is a constant issue for them. The dresses were 176 and we can't afford to spend more money with out getting a refund on these. We just want them to do the right thing and refund us and were told by other alteration places that this type of dress cannot be altered(type, material etc). They won't lose as either way someone else that actually fits it will buy it. Please let me know if anything else can be done. All help is appreciated!! Btw I reached out to management this morning and have yet to hear back. If I could give the 0 stars I would

    I fell in love with this dress

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    Yulia is awesome!!! Ask for her. She has an eye for what looks good, how to accessorize, and she is very attentive.

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    My sales lady was very very helpful and attentive! The seamstress was awesome! We could not tell My dress had alterations done!!!

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    My dress was late. When I picked it up, it was wrinkled in a plastic and I realized they ordered the wrong size.

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    Page 1 of 2

    Ask the Community - Panache Bridal & Formal

    Review Highlights - Panache Bridal & Formal

    If you want five star service from a consultant who really knows what she's doing make sure you ask for Ana.

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    Jos A. Bank - Storefront is facing W Gray

    Jos A. Bank

    3.0(50 reviews)
    16.7 miRiver Oaks, Montrose
    $$

    Nickle & dime you! My experience was great and then sad…read more Last week I bought a $500 suit and had it altered. Good service but Today i went in to pick it up after alterations and no one wanted to wait on me. Finally got served and tried on the suit and it fit great. They packaged it up and told me there is $3 charge for the suit bag. Maybe on a cheap item but on a $500 suit? What a joke.

    Not so much in my book. I had a very different experience at this Jos A Bank at River Oaks Shopping…read moreCenter compared with my previous visit to Jos A Bank in Sugarland. I guess it was the final day of Black Friday sale. Salespeople we're tired. My reason being there was to try a pair of dress sneakers. Online store told me to come here. That brand Cole Hann offers lightweight shoes with Oxford style. But because there was no arch support and that was only pair that store offers, I chose to wait until they offer a half size bigger. So, I can insert extra cushion in there. I was hoping to try a pair of same brand and half size larger. My salesperson said "that would be too big for you." Ok, let me try a different pair but same brand. He said "we don't have it." That's so discouraging. Then, I started to browse around because I remembered seeing sweater and dress shirts on sale for $24.99. The salesman followed me to the sweater table. But he didn't seem helpful. I became disinterested and I walked out.

    Photos
    Jos A. Bank - Trying on the shoes

    Trying on the shoes

    Jos A. Bank - Trying on the shoes

    Trying on the shoes

    Jos A. Bank - Trying on the shoes

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    Trying on the shoes

    Men's Wearhouse

    Men's Wearhouse

    2.6(57 reviews)
    0.8 miWillowbrook
    $$

    Miguel needs a big raise!!!…read more We came in on an apparently busy week day evening to check out suits for prom. Miguel made sure to greet us and although busy assured us every few minutes he'll be with us which is definitely in my opinion uncommon nowadays but refreshing since that's a spark of great CS. We waited for a good 20-30 minutes which was fine since we were acknowledged and gave us time to look around. When it was our time he was focused on making sure we got what we wanted, made some GREAT suggestions and measured. All with an awesome attitude and you can tell he walks the talk. He's got great style! We picked up the suit and tried it on and it was PERFECT! No alterations and Miguel picked up on great detail to help make my son's prom suit fit his style. I'm telling you, if you need help here ask for Miguel! He'll get you right! Great guy and service!

    Aaron was fantastic today!! All of the other men that work in that store looked me and my father…read moredead in the face and did not speak. Aaron was attentive from the start and super friendly. We were only there to pick up a suit jacket, but thanks to Aaron and his suggestions, we left with a sport coat, suit jacket, another shirt and another tie! Thank you for picking up the slack of your coworkers and being an example. The older gentleman in the store just didn't care to speak at all and the other gentleman in the store had the vibes he didn't even want to be there and wasn't dressed very well for someone who sells suits. Also never spoke to myself or my father. I hope you give that young man a raise because he's keeping your business afloat if that's how the team treats paying customers! I wouldn't buy water if I was on fire from anyone else in that store who feels we aren't even worth a greeting. I'm very critical of customer service because it's also what I do in my line of work. Thank you, Aaron, for turning our experience around today! You are the ONLY reason for the stars given. Without you it would have been a 0.

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    Men's Wearhouse
    Men's Wearhouse
    Men's Wearhouse

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    Al's Formal Wear

    Al's Formal Wear

    3.1(9 reviews)
    0.6 miWillowbrook
    $$

    My intentions in writing this review is so that management and corporate will see this and…read morehopefully improve on their process and turn around time for ordering and renting suits. This is a late review, as, this pertains to my experience with Al's for my wedding weekend which was in late October 2020. Now that the steam coming from my ears have worn off, and I've had a bit of time to adjust to married life and calm down a bit, it's safe to say, I can write a constructive review. So, for this store, the experience was pleasant, but I wouldn't say that it was great. I interacted most with Quentin (Assistant Store Mgr., I believe), and the store manager (Priscilla). My initial wedding date was April 2020, but had to be postponed due to COVID-19. Much of the communication then became me taking the initiative to call them and follow up with them regarding the suit rentals for the groomsmen, and any changes/updates due to COVID-19. I hadn't heard from the store in months, and only when I started to get the ball rolling were communications happening back and forth. We ended up having to postpone our wedding to October 2020. We ordered the Fantasy-Midnight Blue Tux (slim fit), but opted out of the vest and the bow tie, as I didn't prefer the vest and had ordered a specific bowtie from a different store. I acknowledge that we ordered the slim fit, however, we really tried our best to work with the groomsmen (as they all lived out of state) to go and get fitted asap, and despite having to switch up the groomsmen party at the last minute, due to COVID, we/I made sure to provide all the measurements asap. With that being said, Quentin, Priscilla, and any store associates, should have informed us that the suits tend to run small(er), and despite the measurements being provided, maybe we should size up a bit. I say this, because once we picked up the suits, none of the suits fit any of our groomsmen, they all ran too small. I think poor training and lack of knowledge definitely played a roll here. As a result, once we arrived to Austin, TX to the Lakeline Mall location, we encountered the biggest nightmare. PIcked up the suits, none of them fit, and then they ended up having to overnight us suits and pants the MORNING OF the wedding straight to our venue. Come to find out, after the wedding was over, they had overnighted us black pants instead of Midnight Blue. Of course, all of this will be appear in my wedding photos, and of course it's too late. I just wanted to reiterate that the process to order/receive suit rentals needs to change. Way too close, with little flexibility, and ultimately created a disaster for our big day. I honestly would NOT recommend using Al's Formal wear for wedding(s). Maybe prom, or if your renting just for yourself, it might be acceptable, but not for a large party such as a wedding.

    Our initial experience has been nothing short of outstanding. We have a large groomsmen party and…read morehad booked appointments with another vendor a month before the wedding. After they misplaced our appointment booking and then canceled our fitting the day of, I started calling around to see who could get my entire party in and fitted in such a short time. The consultant, Prescilla, was amazing. She told me what she needed from us, gave us clear dates to avoid additional costs, provided a clear cost, and made sure we had a number for all the other groomsmen so they can easily get measured and place their orders. She provided the best customer service and I am excited that we have one more piece of the wedding done!

    Photos
    Al's Formal Wear
    Al's Formal Wear
    Al's Formal Wear

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    Panache Bridal & Formal - bridal - Updated May 2026

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