Beware of SCAM. Immediately after paying for the course, I was informed that the start of the course was getting delayed. I explained that the new timeframe does not work for me and requested my money back. Since that point I have been threatened, badmouthed and exposed to intimidation tactics by the owner.
I had been searching for a massage school and i visited Panacea School in person on 11 Dec 2023. I called a week ago to ensure that there is a credit card machine to proceed the payment and i was informed by Suzane the owner of this place that they have credit card machine to process the payment
However, once i arrived in person and she was only focus on payment rather than went through study program which i most concerned because it took 13,14 and 15 months which she could not finalized. You may see this different info in many areas on their own website and enrollment form.
I intended to pay by credit card but i was surprisingly informed by Suzane that their credit card machine not work for a while and advised me to pay by Vemo, cash app which i dont have an account (Enrollment fee 1,200 USD). Since the program was set to start on 26 Jan 2024 and i must pay 30 days prior start date said by suzane and enrollment form. I went to near by bank and paid by cash at 1,200.- USD and i informed Suzane that it was not same way as she told me by phone before coming to enroll.
On the same night. After i came back home, i got a message from Zusane with a credit card payment link and ask me to pay down payment of Tuition at 3,999.- USD and i did.
On 26 DEC 2023. I got a text message from Zusane saying that the school should be postponed till March 2024 to start which is 5 weeks delay from original plan with an excuse of the flood in hallowen and to avoid snow month.
The delay of 5 weeks brought me a concern on my plan and i informed her that i would need to consult with my partner and i will give her a decision. Suzane offerred me a full refund if i cannot join the class as per the change
0n 8 Jan 2024, i gave her the final decision that i cannot join the class as per delay. Therefore i should get my refund as promise by her and as per the school cannot start as same as signed contract date.
I was surprised by the answer of Suzane the owner of this school / spa, she does not want to return me because i withdraw from school and informed me that everything is still the same , same class, same teacher, same program only 5 weeks after and the enrollment 1,200 USD i signed is non-refundable. And she wants me to have lawyer to contact her and will refund only 3,883 USD (Tuition 3,999 USD - credit card fee 116 USD) she promised me to send this in check to my lawyer address.
10 days later. I followed up as per no check and no contact from her. Again i was insulted and informed that she will not send anything. On the same night, i contact my bank to dispute USD 3,999.- and this amount reversed to my account by bank of america.
2 days later, Suzane texted me and told me that her lawyer advised her to return to me by credit card which i found that it is not true, she contacted me because she got a warning notification from my bank instead.
Since she had no intention to take any responsible on her fail of not being able to conduct the class on time and change the class period without my consent. She still not returns me the application fee 50 USD and enrollment 1,200 USD (Non refund)
Further than that, i was her potential student in this school but with this situation. She defames me by calling me as prostitution and escort women from Thailand which i never believe that these kind of word came out from holistic place owner
I have still been waiting for my refund 1,250 USD from her and with unprofessional, rude, lunatic tactics. I have reported this to A better business bureau of maine and Maine department of education. With a hope that other people / students will not be a victim and threatened like me read more