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    Pampered Guests

    3.0 (2 reviews)
    Open 9:00 am - 11:00 pm

    Services - Pampered Guests

    Event planning

    Wedding planning

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    Parties Alive - "frank sinatra" singer

    Parties Alive

    (14 reviews)

    The following is a condensed version of the email we sent to Parties Alive, recapping the numerous…read moremistakes they made on our wedding day. Buyer beware. 1. The PA System for the ceremony was not brought by DJ Eclipse. Luckily, we were able to rectify this by bringing the speakers out of the ballroom, after the initial suggestion of DJ Eclipse to "speak loudly". 2. The ceremony songs played by the string trio, who were booked through you, were all incorrect. The selections were all made off of the String Trio's repertoire sheet, which was not provided before our final meeting and Jacki had to ask for several times before it was finally sent over. 3. EVERY song that was meant to be played when we entered the ballroom for introductions was wrong, despite checking with DJ Eclipse earlier in the day to make sure he had up to date paperwork after the mistake with the PA system. "Dance The Night Away" by Van Halen was to be played when the bridal party entered and instead it was a club remix of some sort of dance music that we couldn't identify, despite us saying we didn't want house music played at all, whatsoever. We cringed at the amount of times we heard "Marry You" that day. It was the type of repetitiveness and cheesiness that we wanted to avoid, to no avail. As two people who met working in radio, song selection was a very important part of personalizing this wedding and for the first half hour of the reception, the music was completely disconnected from who we are as a couple and our guests. When we confronted DJ Eclipse (who doesn't know how to tuck his shirt in despite attending a wedding), he said, in regards to the Van Halen song, "I played it eventually". He wasn't supposed to play it eventually, he was supposed to play it when he was supposed to play it. 4. About half way through dinner, we had to pull our catering director aside and ask her to set our up lighting back to blue because we noticed they were changing colors... the way they would in a club. Any guesses as to how they got that way? If we wanted seizure inducing lighting, we would have bought it through you when you offered it as an up-sell, but we didn't, so your DJ had no business playing with the lights. 5. Sean's parents could barely make it to the dance floor for their own dance before the music was cut short, which we felt to be unfair to them. 6. We recapped with our catering director after we came back from our honeymoon and she mentioned a problem she had as well. She had to request that her staff "keep an eye on him", as they noticed DJ Eclipse make repeated trips to the bar. Not one of our other vendors acted in such a unprofessional, disorganized manner and we regret having Parties Alive grouped in with an otherwise flawless execution of our event. To be clear we are not asking you to give us anything because anything we wanted could have only been given to us that day. We understand that you do this every weekend, however for us we only get to do this once. This goes beyond not getting what you payed for; these are once in a lifetime moments that can't be changed and we don't want it to happen to anyone else.

    I was Married 9/1/13 at the Chateau La Mer in lindenhurst and we used Parties Alive and they were…read moreamazing! I met the owner Rich at a wedding expo and knew we had to hire him to be the MC at our wedding. Everyone was dancing all night and loved the music! We also had a Percussionists, Steel Drums ,frank sinatra singer and pink uplighting. We had so many people call us to say they loved the entertainment and how much fun the DJ was. I would highly recommend them to anyone looking for top quality DJ. I will say being a bride there are so many things to worry about on your big day and it was nice to not have to worry about my Dj I knew Rich and his team would take care of us. They really did make my party come ALIVE!

    Party Rentals R Us - Mechanical bull rental on Long Island, NY

    Party Rentals R Us

    (21 reviews)

    professional friendly team responsive to questions and…read moreconcerns arrived on time equipment in excellent condition would definitely use again

    Horrible company. Will not use again and would highly recommend another route…read more All-around upsetting experience. A friend recommended this company for my daughter's birthday party. The bounce house was delivered the day before and we were given explicit instructions for setting it up the next day. The guys setting it up were great. They also said there wasn't much gas and not to turn it on until right before the party. The day of the party, I called, concerned that there wasn't enough gas for the whole party. I was told not to turn it on until 30 minutes before the party started. We did as instructed and the bounce house would not blow up. Further, the blowers kept tripping the breaker on the generator. I called the company and they said someone could come out to look at it in two hours (at 4 pm), the party was slated to end at 4:30. I had a group of four year olds standing around at my daughter's birthday party. My daughter was crying. My stepdad missed the entire first hour of the party trying everything to get the house to blow up. Finally, halfway through the party, my stepdad was able to rig one blower to an outlet that allowed it to blow up. The house still looked fairly deflated and we were incredibly nervous about whether or not it was safe for kids to use. A representative of the company showed up a few minutes later, and said it looked fine and left. He offered to fix it but it was too late at that point, the party was about over, and there was no point. I also found it alarming that they were completely fine with a novice (my stepdad) rigging a solution without any form of inspection or oversight. We called to ask for a partial refund as we were unable to even use the bounce house for 75% of the party, and the other half of the party was spent worrying about the fact that only one blower worked. We were not only told no, we were told WE were wrong for still having someone come out to check on the safety of the bounce house when it was still clearly functioning incorrectly! The friend who recommended this company also recommended Jump and Slide (https://www.jumpandslide.net/). I will definitely try them next year!

    Pampered Guests - eventplanning - Updated May 2026

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