This review is long overdue but I just had to make sure this was said...Rose Angela Rodriguez was a…read moreHUGE help when it came to shopping for a home + car bundle insurance. She was extremely knowledgeable, it was apparent she has been doing this for years. I never met an agent that took the time to call me and truly explain everything in such detail to me. I appreciated her kindness and how genuine she was the most. It was obvious she wasn't just trying to sell me and close a deal, but that she was truly trying to find the best options for me and my home and car. If you are shopping around, ask for Angela!

We received a quote from Angela Rodriguez for home insurance and appreciate the patience she had to…read moreanswer all our questions. She was knowledgeable when comparing current to new coverage. There were coverages our household was paying and didn't know until we spoke to her. Thank you for saving us money.

The customer service here is next level. The manager Adam Gendron went above and beyond to make…read moresure things were taken care of. A trustworthy company. The sales representative Adam is amazing as well. Thank you Adam!

I had a great experience with Michael Fitzgerald. He made it fast, easy, and simple for me to…read moreunderstand my auto insurance policy. He found a great quote for me. That no one else could beat! Thanks Michael!

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

Excellent agent, extremely dedicated and hardworking. Has been doing this a long time and knows the…read moreins and outs and minutiae that none of us want to have to deal with.

If you are looking for an insurance agent in Austin, avoid this agent and this office. State Farm…read moreis a great company (and I would give them 5-stars). There are plenty of other agents in town, so do yourself a favor and stay away from Karen Easterling!!! We are switching to a new agent today and have filed a complaint against her office. Here is why: The only time we heard from Karen's office is around our birthdays each year trying to sell us life insurance (which we keep telling them we already have through our employers). Every time I have had to call or visit her office her staff has been rude and unhelpful. But here is the worst part... back in 2008, we moved across town and wanted to change State Farm agents, Karen refused to let us switch. Again in 2013, still dissatisfied with her service we again tried to switch to another agent and insisted on trying to talk me out of it over the phone. When I was not convinced she insisted my wife would also have to call and tell her to her face that she wanted to switch agents. My wife hates dealing with crap like this, so we were again stuck with Karen. The final straw was in April 2015. When faced with a major issue related to our auto policy, we contacted our agent (as instructed by customer service) and she was completely unhelpful and downright nasty to me. Agents are supposed to advocate for their clients, but you will not get that from Karen's office. Both my wife and I grew up with parents with State Farm for 20+ years. We have had State Farm together since we have been out of College. Because of the fantastic job the corporate office did to resolve our recent issue, we will be staying with State Farm, but with another agent. DO YOUR SELF A FAVOR AND STAY AWAY FROM KAREN EASTERLING!

Insurance is one of those things that you never want to think about.....until you have to. Then…read moreyou really want someone that you can trust to find you the exact coverage you need....at a good price. I've been a customer of Mike's for over 20 years. He and his office Mgr, Christie never fail to provide knowledgeable, friendly service. More than an agent...he's a friend as well. Couldn't ask for more.

From the owner: We Are A Full Service Insurance Agency!…read more We represent Safeco, Travelers, Progressive, Hartford, Kemper and more. We do it all! Auto, Home, Specialty vehicles, Commercial, Life Insurance and Retirement. Call our agency for great rates and advice from agents with over 30yrs of experience.

I was referred to Accent Sotelo Insurance from my Mortgage Broker said talk to Sam whom in his…read moreopinion was one of the most knowledgeable property specialist out there, it was the best move I made! Sam has over 20 Companies from which to shop and found me an excellent rate for my primary residence, as a result I have moved all my Insurance over to Accent Sotelo. Thanks Richard for the referral!!

From the owner: Single - Family Homes, Duplexes, 3-Plexes, 4-Plexes, Mobile Homes, Manufactured Homes…read more Condos - Town Homes Renters Umbrella Policies Comprehensive Personal Liability Policies Auto Insurance RV Insurance Motorcycle Insurance Boat & Yacht Insurance Life Insurance - Term, Universal Life, Equity Index, Whole Life Mortgage Protection Insurance Health Insurance Financial Planning IRAs - Mutual Funds Annuities - Long-Term Care & Disability Insurance Fidelity and Surety Bonds

Juan is a detailed person who really cares about his customers. He is creative and he has a unique…read moreability to look at the situation and to offer viable alternatives. I've know Juan for over 20 years. He is trustworthy and is of upstanding character. He is easy to talk to and is helpful. He recently helped me with a complicated situation that had a short fuse on it and the advice that he gave us was to do something different than what he could provide as that was what was truly best for us. Juan could have easily sold us a policy that would have rung his cash register but wasn't the best for us. Time and time again I have been impressed by Juan and his low key but yet accurate, detailed, and honest approach! Never have had a bad experience, never have had a bad interaction with Juan in the 20 plus years I have know him and I have absolutely no regrets. His advice is genuine and is good.

From the owner: Wealth Management Retirement Planning…read moreLong Term Care Insurance Life Insurance Health Insurance

We have used Insurance 360 for a number of years and have very pleased with their rates and their…read moreservice. Would definitely recommend.

I have been a customer of Insurance 360 for at least the last 12 years. They have "shopped around"…read morefor me for 3 10 year term policies. Their agents have always put my interest first. They never relent in regard to their quest to find the best product for their customer at the lowest rate. For example, in the ninth year of my first 10 year term policy, they "shopped around" for the next 10 year policy in order to get the best product, at the lowest price rather than wait the final year when I entered a different age group. Moreover after they had found me the second term policy for the next 10 years, within one month thereafter, they found me a better product, and I canceled the first, and took the second. They had stayed on top of me in regard to pushing applications, cajoling me in making medical appointments to clarify questions insurers had , and clarifying my medical records with me, and all of that it ended to my advantage, with a good product.

I called Travis today planning to have him locate less expensive homeowners insurance for us. He…read moreasked specific questions about our current policy and took the time to explain the calculations. He assured me that we have the best available policy and ultimately he didn't get a new customer. However, he took the time to help me think through some aspects of our current policy that I could control the cost of and that resulted in a lower premium (for this coming renewal anyway). He may not have a paying customer, but for his honest expertise he has a customer for life when and if our current insurance companies changes our policy options (ie. hail/wind deductible %). Travis, thank you for taking the time to speak with me! I will reach out in the future to no one else should I believe we may benefit from switching companies.

Travis is your guy when you're looking for an independent insurance broker…read more I hadn't reviewed my coverage for home/auto insurance for price competitiveness in over a decade and decided to review it again. Travis gave me his honest opinion that my rates were well in line with industry standard, and pointed out that I likely wouldn't retain certain grandfathered perks if I were to switch. This shows a high level of dedication and professionalism, when he could have instead steered me to another company so he could get a commission.