After a long time with USAA, I decided to bid out my car insurance. Between the latest rate increase combined with declining customer service and lesser coverage options, I started my online search with several well known names and several discount options. Being a native Texan, I knew that Germania was an option for me in Texas and I went through their site for a bid.
In a very short time, Mary Wehmeyer from Timmons contacted me via email and then by phone. Mary was able to get several very competitive quotes for me. More importantly, she was an advocate and advisor for me in making a decision. (Having grown up as the son of someone in insurance, my experience with Mary quickly reminded me of the advantages of an independent agent.)
Mary was exceptionally patient with me both in terms of answering my questions and in getting my insurance coverage to take effect only after my current USAA policy expired. While Germania through Timmons was only slightly more expensive than insurance through a well known wholesale club, I believe that her expertise and advocacy are such an added value that it was a no-brainer to use Timmons.
I am looking forward to no longer having to speak with a call center to get my auto insurance needs handled. read more