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    Scott Cantrell - State Farm

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Scott Cantrell - State Farm

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    1 year ago

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    Greg Armstrong - GEICO Insurance Agent

    Greg Armstrong - GEICO Insurance Agent

    (2 reviews)

    Horrible customer service. Also they will call you and not have anything to update the policy…read morequote. And then they lie and say I have the quote but there is no quote. They will call and waste your time

    I would have given them a zero rating but that was not an option. My husband owned a truck that he…read morepaid $51,000 for five years ago. He is very particular about his vehicles and has taken exceedingly good care of this truck. It was beautiful, paid for, and only had 70,000 miles on it. A few weeks back a gentleman decided in a rush to pull out without looking both ways and totaled my husbands dream truck. While we are thankful no one was hurt it has just gone downhill from there. GEICO paid $32,600 to replace the vehicle. While that may seem like a lot of money we are finding that even a trashed, neglected truck with over a hundred thousand miles on it will be more than that once all the taxes and fees are added. We are completely frustrated and heartbroken; while we knew the truck was most likely irreplaceable, we assumed he could at least get something decent. After multiple attempts in texts and emails the adjuster, Jamie FINALLY contacted my husband to assure him the amount would be the most he could possibly pay out to replace the truck. The past week has been a crash course in what it really costs to buy a truck in today's market and trust me $32,600.00 is not even close to it. We are now looking at using another $10,000.00 of our own money and even then that will not come close to the options and shape of the truck he had. Beware insurance buyers if you plan to replace a totaled vehicle of any kind with insurance payout think again! One last thought...the GEICO commercials tout the team of people you have working for you are all there to help, our team was nowhere in site and could not be reached. In search of a new insurance company while also still searching for a truck.

    Brian Worley - State Farm Insurance Agent - State Farm Agent

    Brian Worley - State Farm Insurance Agent

    (1 review)

    IF I COULD GIVE A NEGATIVE STAR I WOULD…read more Literally, the WORST INTERACTION I have ever had with a State Farm insurance agent. My sister called today and she spoke to JENNIFER EVENS to get our car insured. Jennifer Evans was extremely rude and condescending my sister is young and she was trying to get insurance on the cars.Yes she did do her research,but she didn't know all of the information and every time she ask a question Jennifer would turn around and get irritated at the questions. If you cannot be nice and have a good customer service when the customer has a sound mind and is asking genuine questions about your product. How would you be able to be nice and give good customer service if your customer just got into an accident in mind is chaotic. At the end of the call, my sister told Jennifer to just cancel the policy because of her rude and terrible disposition. Once my sister called me she was so sad because she really tried her best with Jennifer. Once I finished my phone call with my sister. I recall the establishment back and got the AGENT BRIAN WORLEY not surprised he wasn't better. He was also condescending to the point where I didn't even want to explain the interaction between Jennifer and my sister I just asked him to cancel the policy.BRAIN WORLEY AND JENNIFER EVENS are a terrible representation of State Farm. Poor customer service,false advertisement, and overall a terrible excuse for an agents. In my honest opinion, there are thousands of GREAT State Farm representatives to go to and BRAIN WORLEY IS NOT ONE OF THEM. AVOID AT ALL COST. DO NOT WASTE YOUR TIME OR MONEY.

    From the owner: In everything that we do we will be guided by the principles of honesty and integrity. We will be…read moregood neighbors and partners in our community. We will invest in our community with our services and our stewardship. We will honor our State Farm customers. Their needs will focus our actions to guide them towards the insurance products and financial services that will insure their present and maximize their future. License #: AL-425752

    Scott Cantrell - State Farm - homeinsurance - Updated May 2026

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