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Farmers Insurance - Scott Perry

5.0 (1 review)
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Services - Farmers Insurance - Scott Perry

Car and truck insurance

Life insurance

Motorcycle insurance

4 More Services

Homeowner or property

RV insurance

Vehicle

Boats and watercraft insurance

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4 years ago

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Progressive Insurance

Progressive Insurance

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Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

I had been with Progressive for years. Recently, I had an issue and I found them both bureaucratic…read moreand incompetent. I finally cancelled. Interactions in getting them to actually provide a refund on the policy reflected the true image of the company. They are friendly as long as they are only receiving. At the point of payment they are the opposite. Avoid. I found insurance elsewhere for less very quickly.

Progressive Insurance - I paid $1000 for a full engine service five days before I was hit. The truck was running amazing until I got hit

Progressive Insurance

(14 reviews)

Southeast Austin

Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

It is not so much Progressive themselves as it is one of their Agents. Liz Spurell was assigned…read morethe claim when one of their insurees hit me on 11/14/25. The police crash report clearly states their insuree was at fault and ticketed, yet she has decided it was my fault. She spoke to me the day of the incident like I was trash and unworthy. She did not keep any contact with me and then when she said I was liable for 60% and I called her, she treated me worse. I do have both convos recorded. I have tried to speak to her supervisor numerous times and he won't return my call. Avoid Progressive if you have to deal with this woman!

Progressive Direct

Progressive Direct

(25 reviews)

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Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

Got hit by a man who quite literally decided to switch lanes into me. He lied and said he had no…read moreinsurance and I called police. Police informed me he did have insurance but his license was expired and said he admitted he was completely at fault. I paid thousands in repairs. My insurance took his to court and somehow got me nothing back even though the police report said he was at fault. Insurance agent and her supervisor also rarely answered my calls throughout the process.

Farmers Insurance - Scott Perry - homeinsurance - Updated May 2026

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