I recently had lightning strike close enough to my home that my WiFi system was damaged. My system includes Ubiquity access points that were no longer working. I cold called PalmTech in desperete need of immediate help. Ivy took down all my info and promised to pass it along to a tech to see if they could help but also told me they didn't usually do residential work.
I never heard from PalmTech again, but I did get a call from an affiliate of theirs named Praetas Technologies and within 4 hours of my call they sent a tech. Two hours later Preatas solved my problems at a very reasonable cost.
It isn't often that a company, with no financial interest in the outcome, solves a problem for someone they have never worked for.
Many thanks to Palmtech, and Ivy, for fascilitaing a solution for a total stranger. If you need an information technology company that really cares about their customers, even customers they don't know, you should call them. read more