The manager here is sooooo nasty and can't say much for the staff. I transferred to this location a month ago & it took FOREVER to start tanning there. I have been a diamond Palm Beach Tan member for many years in Virginia & let me tell you, this location has to be the ABSOLUTE WORST. About 10 days after I requested my transfer to this location, I was able to tan there ( when they promised to call me back in a couple days & never did).
Every single time I did go tan, they HARASS you about buying their tanning products, even though you try to tell them POLITELY no thanks.
Today was something out of the Twilight Zone, I went in & 1 of the staff told me I could have bed #31, one of my favorites. She said she'd clean it & have me go in in just a few minutes. I then see another staff member go clean the bed & tell a gentleman the tan bed was ready for him. I said, excuse me, that bed was assigned to me. She looks at me, then SMIRKS & tells the man to GO AHEAD INTO BED #31!
I hardly EVER get angry, but the way she smirks & IGNORES me rubs me the WRONG WAY. I say to her, you're just going to IGNORE ME?
Then the staff member who assigned the room to me finally comes out & explained to the other staff member & NOW the manager what has happened. The manager is looking at me w/ TOTAL BOREDOM & 1step away from an EYEROLL.
I tell her to forget it, I'd like to just transfer to another store because now they are treating me w/ 1000% disrespect. The manager starts typing away & is totally ignoring me. I say Excuse me& she says WHAT?? I said Can you please transfer my membership so I can leave? She then says.. ILL GET TO IT IN A MINUTE & YOU CAN WALK THERE FOR ALL I CARE!!
So, if you like being CRAPPED ON & treated like an imbecile in front of dozens of other customers, by the way, FEEL FREE TO GO TO THIS SHITHOLE!!
I went straight to the Palm Beach Tan on Hwy 46, an ENTIRELY WONDERFUL EXPERIENCE... Wonderful Staff, Excellent Service & KICK ASS BEDS!!!!! read more