1. Cool Beauty Supply

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Terre Haute, IN

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Cool Beauty Supply

5.0 (1 review)

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1 year ago

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Biltmore Dermatology - Undisclosed costs

Biltmore Dermatology

2.3(12 reviews)
4.7 mi

Very unprofessional. Every staff member was rude. Don't believe the five star reviews…read more Also, at the time I went, they had incentivized posters on the back of the door in the room the dermatologist sees you in. They ask for specifically a five star review for a chance to win a gift card!!! It's been months and I still can't get over that. That is crazy!!

[ATTN: Biltmore Derm--I'm not paying another cent. I'm filing a complaint with the Indiana AG…read moreConsumer Protection Division over your deceptive practices and violations. STOP SENDING BILLS]   My dealings with this "Truck Stop Derm" has been a complete nightmare. I specifically requested an appointment with a dermatologist, but no one corrected me--I was seen by an NP for less than 5 minutes with no disclosure of any supervising physician, despite Indiana law requiring collaborative agreements and transparency.    I was cash-pay and asked for an estimate upfront--denied. The bizarre "insurance fee + treatment cost" model was never explained, leading to gross overcharging: $207.34 for an ineffective intralesional steroid injection that did NOTHING.   Most alarmingly, after the NP's brief exam, she left, and an unnamed person that was in street clothes performed the entire injection alone--no supervision, no introduction, no consent. Apparently this was a medical assistant? They have people treating patients alone that have only obtained a certificate. This violates Indiana scope-of-practice and informed-consent rules for invasive procedures. I'm not surprised the treatment failed completely.   Compare this to a board-certified NYC dermatologist charging $150 for the same shot done personally, this NP-led clinic in Vincennes is outrageously priced, unprofessional, and unethical. Zero accountability.     I emailed and sent a certified detailed complaint--NO RESPONSE. Yet they keep sending bills, doubling with interest! Avoid this place--save your time, money, and dignity.

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Biltmore Dermatology - Insult added to injury.

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Insult added to injury.

Cool Beauty Supply - cosmetics - Updated October 2026

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