It was clean. Customer service was good. Explained the process for a first timer and made it easy.read more

To expensive for the basic services offered I'm talking…read moredouble the prices and the staff is snobbish You have been warned

This place is AMAZING!! Anna, the manager, is so kind and very respectful. Her staff is well…read moretrained and over all just love this store. Store is clean and taken care of.

stomers.1/5 Stars - Terrible equipment upkeep and ruined spray tanI arrived right at opening (just…read moreafter 8:00 AM) and was put into booth/bed number 17, which is clearly their oldest unit, even though several other open beds were completely empty. The machine was literally shaking during the session. The spray tan mechanism failed completely--instead of a mist, the solution literally dripped all over me, and the machine skipped the drying sessions entirely.I left the salon with spray tan drops all over my skin and literally just look dirty. My hairnet was covered in drops. I left a message with the front desk representative for the manager to call me. This representative just came on duty and was very kind. The manager did call back while I was at work, but the initial customer service and equipment failure ruined my experience. Avoid this location until they fix or retire their old equipment. As far as customer service, yesterday was the first day it was negative. I have never seen her before and maybe she was having a bad day. She definitely did not want to be there or listen to what I had to say.

I loved this place til it closed its doors permanently without notice to its customers who still…read morehad open business with them. No forwarding phone #, no forwarding address, no sign on the door saying it closed, NOTHING! Very upsetting, but they were awesome while open! Great staff, extremely clean facility and equipment. I am really heartbroken to have to find another salon. Also pretty upset I had just spent a chunk of money and never got to use it and didn't get offered a refund!

Love this little family owned tanning place! Been going here for years and always will!read more

Clean environment, sweet staff, some of the beds are older but this is good because they are…read morestronger quality. I've also done the spray machine tan and had a positive outcome. I did feel the instructions were a bit confusing compared to ones I've done in the past. Prices are fair. I definitely recommend this salon!

I love this tanning salon. It offers so much more than tanning beds. You have a massage therapist…read morewho is amazing. The staff is friendly and knowledgeable, and I usually never have to wait. They keep my tanning supplies in house and know me by name. This is a business I highly recommend.

Despite the poor reviews in times past, I thought I would check out their infrared, sauna, spa…read moreoptions they now offer. When I asked about their services, the woman at the desk, who was very unfriendly and seemed to be having a miserable day, handed me over to a young lady that was the exact opposite. She showed me around the salon, telling me about each of the services and was a delight. But when I asked about details of the red light therapy, the sauna, chromatherapy...she did not have any answers. Out of curiosity, I asked about the chemicals used for their spray tans...she did not know. I asked about the differences in some of their tanning beds, to which she did not know. But she was doing her best...just not trained well or able to answer important questions. When we returned to the desk, I learned about the $29 signing up fee regardless of any service...and then more about their fees. The dark haired woman that I first encountered, was very abrasive to the point of being rude when I asked her questions that the young blonde woman couldn't answer. Because of the way I was treated and the inability to get details about the services that could affect my health, I left...and will not return. Unfortunately, the years of poor reviews don't seem to have changed much in regards to service.

Absolutely TERRIBLE experience!!!!!!! The two girls working were so rude to me. I walked in at 8:46…read morebeing SO apologetic and trying to be so fast, knowing they close at 9. The girl who walked up to greet me sighed and asked me what I was there for. I told her it was my first time getting a spray tan and she rolled her eyes, sighed, and threw her head back. I think she was upset that she had to put me in the system, but that took less than a minute - all she had to do was ask me my name and my email. Then, she walked back to get her friend. I could hear them complaining about me. She and her friend both came to me and told me they couldn't do my spray tan. I asked for the other girl's name and she turned around and walked away. They couldn't have been ruder. That was my first and LAST time at Palm Beach. Super disappointed!

Emily was incredibly helpful today! I love the monthly spray tan membership! She deserves a raise!read more

The sauna was not warm. It didn't get above 130 degrees by the time it finished and I was told look…read moreup how to use the lights. Not very knowledgeable. I hope everyone has a good day.

While the staff was pleasant and friendly, the owner was quite rude to me on the phone. I haven't…read moretanned before, so I bought a 7 day pass to try it out and ensure I liked it. I also bought a full size bottle of moisturizer and some tanning lotion. I spent almost 50 bucks my first day in. I tanned once, for 9 minutes. My mother got very ill the next day and was put in the ICU. I called and explained and asked if I could come a couple times after the 7 days was up because I'm her primary caregiver. He was disinterested and said no abruptly and rudely. I will never tan here again on principle.

Since becoming a client at this facility, I have found the management to be kind and courteous…read morealong with the entire staff. This facility is very clean and smells fresh when you enter the doors. has exclusive high end tanning and hair products with a very proficient staff.

From the owner: Nails, Tanning, Hair.read more

They tell you the price will remain one thing then increase it, then when you decide to cancel…read morebecause of that they ignore your request.

This gym is fine overall, it's a large facility full of a nice assortment of equipment that seems…read moreto be reasonably well maintained although it might not be the most modern. LifeFitness and Hammer Strength equipment makes up the vast majority of it. They also have UV radiation beds and massage chairs if that's your thing. The employees are all friendly, polite, and attentive to their members' needs, and at least one of them is usually actively cleaning equipment or tending to general housekeeping duties. The main issue that I find with this location is the membership base. The lack of manners & consideration for others that seems to be very typical of the Memphis metro (from the view of a transplant) is on full display here. Simple courtesies like not tying up equipment for 15mins so that you can take a phone call or browse social media instead of working out, or the common courtesy and widely accepted "gym etiquette" of wiping off equipment after you've used & sweated all over it is almost non-existent. If you show these simple manners, you're a valuable minority at this club. Some hours of the day this facility seems to turn into a sort of "after-school care" for teenagers impeding the workout routines of the adult membership also. I really wish the staff would remind, coach, and enforce these rules & gym going behavioral norms (they have signage posted around the club) but that doesn't seem to be a priority for them. Overall the location is good, the 24hr aspect is convenient, and the price is right. So it's a solid 3/5 with room for improvement.

I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!