I loved this place til it closed its doors permanently without notice to its customers who still…read morehad open business with them. No forwarding phone #, no forwarding address, no sign on the door saying it closed, NOTHING! Very upsetting, but they were awesome while open! Great staff, extremely clean facility and equipment. I am really heartbroken to have to find another salon. Also pretty upset I had just spent a chunk of money and never got to use it and didn't get offered a refund!

Love this little family owned tanning place! Been going here for years and always will!read more

It was clean. Customer service was good. Explained the process for a first timer and made it easy.read more

To expensive for the basic services offered I'm talking…read moredouble the prices and the staff is snobbish You have been warned

This place is AMAZING!! Anna, the manager, is so kind and very respectful. Her staff is well…read moretrained and over all just love this store. Store is clean and taken care of.

stomers.1/5 Stars - Terrible equipment upkeep and ruined spray tanI arrived right at opening (just…read moreafter 8:00 AM) and was put into booth/bed number 17, which is clearly their oldest unit, even though several other open beds were completely empty. The machine was literally shaking during the session. The spray tan mechanism failed completely--instead of a mist, the solution literally dripped all over me, and the machine skipped the drying sessions entirely.I left the salon with spray tan drops all over my skin and literally just look dirty. My hairnet was covered in drops. I left a message with the front desk representative for the manager to call me. This representative just came on duty and was very kind. The manager did call back while I was at work, but the initial customer service and equipment failure ruined my experience. Avoid this location until they fix or retire their old equipment. As far as customer service, yesterday was the first day it was negative. I have never seen her before and maybe she was having a bad day. She definitely did not want to be there or listen to what I had to say.

It is now 9/20, on 9/7 my card was charged $53.73 and have yet to receive a refund for services Ive…read morenever received. i was told 1-2 weeks for refund. Today, is 10/12, Ive been waiting on my refund since the beginning of September. I will be contacting the Better Business Bureau.

Went for a spray tan for a wedding and the staff was very helpful and informative. I will go there…read morefor my next spray tan!

I got a spray tan here and they told me it was going to be dark. it looks like I got nothing on…read more.. plus the little bit i do have on looks very splotchy and not even.

Service: always so kind, the owners have delivered great service year after year…read more Tanning: have beds, mystic, and versa Other: have lots of great gift items also

Despite the poor reviews in times past, I thought I would check out their infrared, sauna, spa…read moreoptions they now offer. When I asked about their services, the woman at the desk, who was very unfriendly and seemed to be having a miserable day, handed me over to a young lady that was the exact opposite. She showed me around the salon, telling me about each of the services and was a delight. But when I asked about details of the red light therapy, the sauna, chromatherapy...she did not have any answers. Out of curiosity, I asked about the chemicals used for their spray tans...she did not know. I asked about the differences in some of their tanning beds, to which she did not know. But she was doing her best...just not trained well or able to answer important questions. When we returned to the desk, I learned about the $29 signing up fee regardless of any service...and then more about their fees. The dark haired woman that I first encountered, was very abrasive to the point of being rude when I asked her questions that the young blonde woman couldn't answer. Because of the way I was treated and the inability to get details about the services that could affect my health, I left...and will not return. Unfortunately, the years of poor reviews don't seem to have changed much in regards to service.

Absolutely TERRIBLE experience!!!!!!! The two girls working were so rude to me. I walked in at 8:46…read morebeing SO apologetic and trying to be so fast, knowing they close at 9. The girl who walked up to greet me sighed and asked me what I was there for. I told her it was my first time getting a spray tan and she rolled her eyes, sighed, and threw her head back. I think she was upset that she had to put me in the system, but that took less than a minute - all she had to do was ask me my name and my email. Then, she walked back to get her friend. I could hear them complaining about me. She and her friend both came to me and told me they couldn't do my spray tan. I asked for the other girl's name and she turned around and walked away. They couldn't have been ruder. That was my first and LAST time at Palm Beach. Super disappointed!

Emily was incredibly helpful today! I love the monthly spray tan membership! She deserves a raise!read more

The sauna was not warm. It didn't get above 130 degrees by the time it finished and I was told look…read moreup how to use the lights. Not very knowledgeable. I hope everyone has a good day.

I was visiting the area and wanted to get a little color on my gasper white skin since my wife and…read moreI had a wedding to attend. The front desk staff got me setup and dialed in quickly. The girl who checked me in, was very friendly and outgoing (I wish I remembered her name). I used a standard bed just to get a base. Although the bed was a little older than I expected it still got the job done. The power button on room 10 sticks which requires a very hard push. Not a major deal but might need a tech to look at. The facility was very clean and no need to bring your own goggles.

Soooo... I was advised not to cancel my subscription but place it on "hold" so I could have it at…read morethe same price when i wanted to start back. Not one time was I informed for the $7 fee that came with it from the employee. To be honest I'm not one to constantly check my acct so when I went up there to start my subscription there was a "red card" balance of $54.97 because my card info had been stolen in December and I didn't update them... needless for say just cancel your subscription and if you're in the Cordova are head over to My Southern Tans in Bartlett their spray tans are less expensive and they don't charge for the medium and dark

What an awesome way to start my VACATION during Father's Day weekend. Today I had the BEST massage…read moreat Ebonay's Spa & Total Image. I am so relaxed. Thanks for pampering me. The service is truly amazing! I need to make a monthly appointment. Thank you for your exceptional service.

Always love getting spray tans. They are all so sweet and the place is always so clean.read more

The ladies here are so great and the only ones in town I trusted to do a tan for the most…read morephotographed day of my life, i.e. my wedding day. The process is pretty simple and doesn't take long; everyone here is a total pro so there's no discomfort even though you're standing practically naked in front of a stranger. I'd say the first day was a bit more than that I would have liked but my wedding tan wasn't my first so I knew that going in. I was sprayed on a Wednesday and got married on a Saturday and had the bridal glow I was looking for. The tan slowly faded throughout my honeymoon. They have package deals that are really great and there's also partial body tan options. Love love love!