Horrible customer service. Talks about clients private parts on Facebook live. Unable to maintain…read morecustomer confidentiality.

I would give ZERO stars if possible…read more It's really sad to see such a talented person act so nasty. Failure to keep confidentiality, misnaming clients, and attempts to desecrate people's character on Facebook live and wishes bad luck upon them. I feel incredibly harassed due to the way Robyn kept messaging me and calling my phone only to be rude to me. I'm always the person to try and give people grace because everyone has a bad day but this is ridiculous.

This is by far the WORST salon I have ever been to. My daughter went for extensions. CC installed…read morethem wrong. The owner tried to fix them and AGAIN installed them wrong!! Rachel was booked to blend the extensions with my daughter's natural hair, since the owner didn't do that. Rachel stated the extensions were done wrong and she couldn't blend them and then proceeded to cut my daughters own hair after being repeatedly asked NOT to cut her own hair. Rachel was well aware my daughter was trying to grow her own hair out from damage done by another salon. my daughter left in tears. DO NOT TRUST THESE LADIES WITH YOUR HAIR. Would give 0 stars but that is not an option.

I have been coming here for waxing and hair services for the past year or so. Every wax specialist…read morehas been amazing at what they do and so kind! Hannah has been doing my hair and she's so good talking through color options- she really listens I have curly hair and she's done a great job at cutting it and not chopping it up like I've had in the past. So grateful to have found this place! They also have a super cute retail section and it's always clean when I go in there!

The staff is friendly, the place is clean and prices reasonable ( except lotion). Would be a 5…read morestar if they had standing tanning equip.

I bought a package here and came back less than a week after the sessions had expired. I asked the…read moreowner to work with me and she was extremely rude, saying that she could not give tans back to everybody who ask. She was fine to take the money though.Sometimes as an owner you have to be flexible. A little bit of customer service goes along way.

I just got a spray tan from Hanan and she crushed it. She was able to analyze my skin tone and…read moreenhance my natural color. My tan is so perfect!

The service at this studio was GREAT! I booked three services here for the first time to spoil…read moremyself for my birthday and I had such a good experience with each! I got a lash lift by Sarah and a spray tan by Claire and now I will be addicted!! Claire worked with me to figure out the right color for me and hand wrote me instructions on how to care for the color post-tan! The tan was beautiful and definitely boosted my confidence! It lasted a full 10 days for me and I loved it! My eyelashes are also amazing and it is so nice to wake up in the morning with a lift already done! My husband has noticed them and loves the look as well! I will be a lash lift client for life now! I had never had a spray tan or lash lift prior to this experience and I could not have asked for a better experience! I got my hair done the day before by Lilly and she was incredible! For context I have brown hair and I've gotten two different balayage treatments done to make it much lighter in the last 6 months by different hair dressers. It still was not the look I was going for until I met Lilly! She listened to what I wanted and asked the proper questions to get me to my goal! I am SO happy with how it turned out!! Also the vibe and aesthetic of the interior is incredible and seeing the images online is why I decided to book at this location and it did not disappoint!

Outstanding service here. I love Madeline. She's super sweet, nice, friendly, and truly listened to…read moreme and my hair concerns. I came in with a disaster from a different salon, and Madeline took the time to not just look at my hair, but walk me through what we could do on day 1 and how she's going to approach my hair in follow up appts. She truly takes her time w/ her clients, and focuses her attention to the details to make my hair look healthy and naturally highlighted. My third appt is already booked.

Great salon- very relaxing vibe. I love getting my hair colored by Riley. Always looks and feels…read moreamazing.

I'm not one to normally leave reviews. I have used my palm beach tan membership only a few times…read moreand the times I went the spray tan was no where near dark enough. It practically didn't show up when I got medium and dark was basically no different. I asked for double dark or 2 layers and they wouldn't give it to me even with an unlimited membership. What is the point of unlimited if it's not actually unlimited? I then went in store to cancel my membership because you can't do it online and clearly said I wanted to cancel my membership. I signed a form and thought I was good to go. I then checked my account to see that I was still going to be billed on the first of the next month. I called to see why my account wasn't cancelled and they said it was frozen, meaning I was still going to be billed every month (a smaller fee). They told me I would have to go back in store to cancel my account which is absurd since I already went in store to cancel it. Why I can't cancel my account online or over the phone is beyond me.

prices are outrageous & you will be charged for packages & add~ons & upgrades at amounts that are…read moreunbelievable~ we need more tanning salon choices in this area!!

I visited the salon during a family wedding following months of quarantine during the pandemic…read more CiGi assisted me with color glaze, fabulous trim and style-- simply incredible! Love my hair and she is phenomenal, talented and full of great advice! Highly recommend The London Look Salon and Kudos to CiGi!

The cut was pretty good but I am guessing there might be some homophobia at this place. Not…read morepositive......just a hunch.

If I lived here I would go every week! Driving through visiting family and couldn't find a decent…read morespray tan anywhere! Paula sprayed me and it lasted longer than a week! Very nice Salon good people great tan! Thank you Paula

Facility is clean and staff are great. They offer different levels of tanning beds and you can…read morechoose between multiple packages that save you money or pay per visit.