Isa at Palladium Nail Bar is AMAZING! Her work is absolutely beautiful, and you can tell she genuinely takes pride in what she does. She is incredibly talented, attentive to detail, and made sure everything was perfect from start to finish. I'm beyond happy with my nails they turned out even better than I imagined! Isa is definitely someone who cares about her clients and the quality of her work. If you're looking for a nail tech who is talented, professional, and truly takes her time to make sure you leave loving your nails, GO SEE ISA! I will absolutely be coming back. Highly recommend her! read more

I had a very disappointing experience at this establishment. I came in for a simple eyebrow wax and waited over 20 minutes without being acknowledged or assisted by any staff member. My husband went to the front desk to ask how much longer the wait would be, but the employees at the front were eating and did not provide a response. Customer service and professionalism appeared to be lacking throughout the entire visit. An eyebrow wax is a quick service, and there was no communication regarding the delay. After waiting and receiving no assistance, I ultimately chose to leave. I understand that businesses can get busy, but customers should at least be acknowledged and kept informed. Unfortunately, this experience did not meet even basic expectations for customer service. read more

Amazing experience every time. Quality services and great designs. Great music every time. Good customer service. read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

Palladium Nail Bar deserves every one of these five stars! David does an amazing job with my pedicure--his care, creativity, and attention to detail leave my feet looking beautiful and feeling pampered. You can tell he takes pride in his work! Rose is equally wonderful with my husband's pedicure and manicure. We both appreciate the care and attention that make our visits such a treat. A special thank-you to the owner for keeping everything running so smoothly and to the entire staff for creating such a welcoming atmosphere. Excellent service, beautiful results, and a team that makes you feel valued--Palladium Nail Bar has it all. Highly recommend! read more

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Best pedicure and massage with Kevin!! Highly recommend! Great attention to detail. I like reserving a spot online.

Stephanie is one of my favorite techs she backs up her work every time. Location is convenient clean and comfortable. One of the best perks are the drinks. Chill atmosphere would recommend. read more

I was a walk in today with no appointment. Not only was I acknowledged and reassured during my wait but I received an awesome service from Mello! She is amazing, gentle, and kind. Thank you! read more

First time here and loved my experience at the Palladium! Mello was soo good & extremely welcoming! Ask for Mello anytime you come here!

Yen is amazing with doing nails!! Stephie as well! All the staff are quick and attentive! They do a wonderful job!!

Isabel and Stephanie are the most amazing techs. They are professional and pleasant to have. Been coming for 2 years. They are the best.

I LOVE THIS PLACE! I love Steph even more. she has been my nail tech for almost a year and gets my manicure and pedicures right every time. The salon itself is clean and friendly. read more

I have been a client of their system the moment they open their doors and now of lately in the past six months to a year they have lost a lot of prominent technicians that knows their customers and do the job. Well I scheduled an appointment for today with someone that I was not familiar with. They assured me it was a woman when I got there his name was Thomas not only was he not there to take care of my nails, but I was sitting there when other people were getting their clients taken care of what a Services that's not the first time if you're interested in this establishment, please make sure that the technician that you have selected to maintain your Nails on a monthly basis stays. Looks like there's something to do with ownership leadership which is at this time unprofessional I will no longer go back to that facility even when I was a client the moment they opened. Very disappointed read more

Never ever coming here again, Man did my nails and they did look nice at first but once i went to my car and saw them with the natural light they looked so ugly. I went back inside to see if they can please redo my nails and i will pay and they refused to fix them. Man did say he can fix them but he was so aggressive and truly why would i get them fixed with someone who didn't understand what i wanted in the first place? The front person and a nail tech was so nice they were trying their best to get someone to help me but all the nail techs were refusing to help. They said no in front of my face, CINDY was saying she will not help. i was crying from being so uncomfortable i just wanted my money back to go somewhere else and get them fixed. The lady who helped me out was busy with a client and was so understanding. Thank you to the two people who truly felt bad and was trying to help and she had the nail tech man furious from doing the right thing to a walk in customer who wasn't satisfied. It was truly a horrible experience and uncomfortable situation for others to watch . horrible customer service from everyone who was refusing. read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

I came to Palladium Nail Bar for the first time and had Mello, and I absolutely loved my experience. She shaped my nails perfectly, was very gentle and sweet, and did an amazing job. She was honestly the reason I wanted to come back. Unfortunately, a couple of weeks later I came back for a refill and didn't specifically book with Mello, which I definitely regret. I had Teanna this time, and my experience was completely different. Teanna was extremely rough and aggressive with my nails throughout the appointment and repeatedly cut me. I was clearly bleeding, and instead of stopping to check on me or apologizing, she continued and even went over the cuts with acetone. It was very painful and uncomfortable, and I felt like my discomfort was completely ignored. I understand accidents can happen, but I would expect at least an apology and for someone to be more careful afterward. Unfortunately, I also wasn't happy with how my nails turned out. The shape and overall result were nowhere near as good as my first experience with Mello. It's really disappointing because I genuinely loved this place after my first visit and would have happily continued coming back. I would still love to book with Mello specifically because she was gentle, professional, and did an amazing job. However, after my experience with Teanna, I honestly don't feel comfortable returning. My first experience was amazing, but my second experience completely changed my opinion of the salon. read more

Walked in on a Friday Evening and we were seated to the pedicure section within 5 minutes. Service: 10/10 Rose was very nice and attentive We asked for 2 deluxe pedis although I didn't get my toes painted/trimmed bc I usually do that stuff myself at home. I just like coming in for a scrub & massage; my bf got the whole the toe clipping/trim/scrub and liked it. Might come back but I don't think I would pay for the deluxe because that includes polish when I told them I had already painted my toes lol They gave us complementary drinks so that was nice; forgot to take a pic of the Nail service menu but I will next time. read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

I was hoping this would be my to go to spot it's close to me so I gave it a try. I do not care for how my nails turned out. Some of them are not even the same size on the opposite hand the nail tech didn't do that great of a job on the gel they weren't welcoming or friend.. one and done for me! read more

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So I took my daughters and I to get our nails done this past Saturday. We've never been there before, but it seemed nice. As we're waiting we're looking for colors and the first available technician came and immediately asked us what color we wanted. We weren't ready, but she was rushing us, so she offered to show us some colors that she created. Anyway there was some miscommunication and I ended up having to pay for a color change, not a big deal, but I should not have been rushed to begin with. Then my other daughter went to get her nails done and we weren't told there was an up- charge for the shape she wanted. Again not a huge deal, but I would have liked to know in advance. But really here's where my review gets very bad. The girl that was helping me didn't know how to do the shape I was asking for which was ballerina. It is very similar to the coffin shaped nails and that's what she was doing. She also glued one of the tips on crooked which I pointed out and asked her to fix. Oddly enough the lady doing my daughter's nails next to me kept answering for the person that was doing my nails. Not sure if it was the language barrier but I thought it was odd. Anyway when I pointed out that I didn't really like the way she was shaping them if she could fix it she said yes but then got up and walked away. I thought she was going to come back but, she only came back just to tell me that someone else was going to help me. And the lady next to her said that she was afraid I wouldn't like what she did. I was not rude I just was letting her know before she kept going because they always say, "well you should have said something before I was done". So I did, but apparently she didn't like that. I've never experienced someone just getting up and walking away like that. That's probably the most unprofessional experience I've ever had at a nail salon. Anyway, no one ever came and I got tired of waiting so I just asked them to cut off the tips that she had already glued on and ended up walking away and just paying for my daughters' nails. The girl at the front desk was very apologetic but I would never go back there and I would never recommend that place to anyone. read more

Today was my first time to Palladium and I most likely won't return. I walked in (admittedly on a Saturday) expecting there might be a wait. I was told it would be an hour and I ended up waiting 1.5 hours to then be told what I wanted couldn't be done. Apparently they can not do colored tips with dip here. So I decided on gel since I had already waited so long. The gal takes me back and begins and halfway through leaves me to go wax someone's eyebrows. I didn't wait very long but that's still a little annoying after waiting for so long in the first place. Total of 3.5 hours later and the nails came out JUST OK. She did a good job on the tip colors, but the nails themselves are very lumpy and bulbous looking from the side. I expected a little more attention to detail given they cost $96!! Unfortunately, I can't get my time back. Overall can't recommend this place based on this experience. read more

Palladium Nail Bar - So bulbous looking - Nail Salons Near Me - San Antonio, Texas

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I am so grateful for Megan! She's always so kind and amazing. I truly appreciate how meticulous she is when she does my pedis and manis. This is my go to nail bar due to how clean it is and the quick service. The prices are reasonable and I love the vibes because of the music and free drinks (heart). I brought a guest this week and they thoroughly enjoyed their first pedi too! read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

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Horrible service today paid for 50 minutes pedicure got a thirty minute service towels were cold made my skin itchy . Asked for clear polish didn't get and had to walk up to counter bare footed. Weird experience!! read more

Overall experience was AMAZING. Great atmosphere and great customer service. First time there, took me right in for mani and pedi, was done within the hour and my nails look great! 10 of 10!! read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

The worst experience I have had with a nail salon. I arrived early with my friend excited about get my nails getting done and me time with my friend. To then be treated rudely by their nail tech Teanna. I advised her what I wanted and she proceeded to rolls her eyes and talk to her fellow co workers not acknowledging what I told her. She then proceeded to glue my nail crooked and when I advised her of this she again rolled her eyes and said something to her coworkers and proceeded to laugh in my face. This is when I had to tell her to just stop working on my nails because I did not need or appreciate her negative energy. When I showed her co worker Cindy what she had done to my nails she totally agreed with what I was saying and apologized, but then Teamna came up to me again and proceeded to try and argue with me that I was wrong. I advised her to please step away from me as she was making the situation worse again. Her co worker had to take her away from me. All I was asking for was just the basics of customer service and not to be feel bad or made fun of asking for what I'm paying for. read more

I have ALWAYS had great experiences at this salon. The staff is always friendly and patient, which goes along way. If you go, ask for Jayden and thank me later! He is amazing at what he does. Very talented, very patient and easy to work with. I cannot recommend him enough. You can tell him the design you want and he will find a way to make it even better. read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

Absolutely LOVED this place! If you're looking for nail techs who actually care and take their time to make your nails perfect, this is the spot. You HAVE to ask for Julie she's the sweetest and totally nailed (pun intended ) my look. Can't wait to come back already! read more

I have been coming here for three years straight without a single complaint. They have always always charged me the same price every two weeks for three years. Suddenly today, my bill was $20 higher than it's ever been and they are trying to gaslight me into believing it has always been that high. You can literally look at every dollar I've ever paid in the past and you can see very clearly that you are all full of it. I have no idea why you would burn a bridge with such a long time loyal customer, but congratulations. I suppose we are done here. read more

Nice place and the service is good. It does get very busy on the weekends and wait times can be long.

I had regular red nail polish on and wanted that removed and a builder gel set put on - I feel like this was an unusually sloppy clean up and not full removal of prior nail polish. Just looks sloppy. Hoping the red comes off around the nail. It wasn't all over my fingers before the removal either. read more

Palladium Nail Bar - I had regular red nail polish on and wanted that removed and a builder gel set put on - Nail Salons Near Me - San Antonio, Texas

I had an appointment for a pedicure at 3 and I've been waiting for half an hour. 5 people have come in after me and immediately got their service, including 3 pedicures. I sit here waiting with no communication, no offer of a drink, no apologies for the wait, nothing. And my appointment was with anyone, I'm not waiting on a specific individual read more

I love this place. Everyone is so friendly, and they go out of their way to learn your name and be friendly. They also do an amazing job on nails. My favorites are Hellen, Sue, and Jenny, but I've rarely been disappointed with anyone. Even the receptionist is friendly and greets everyone with a smile. Availability is generally good- and honestly it's one of my favorite things to sit down, have a pedicure, and drink my complimentary champagne. [They also have other drinks available, but why bother when I can have champagne?] I even like the music they tend to play. Altogether, Palladium is a relaxing, pleasant experience, and worth every penny. read more

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I've been coming here for over a year now and the service has become very inconsistent. Tonight, I paid for a deluxe pedicure but barely received the equivalent of a signature pedicure. I arrived an hour before closing, and it was clear that the technician was rushing through the service. Despite the deluxe package including a 10-minute massage, I didn't receive any massage at all. He also skipped essential steps like trimming and cuticle care. I've had a signature pedicure with Rolyce before, and it was far better than the deluxe pedicure I paid for tonight. This pedicure was supposed to be a treat for my birthday, and I left feeling disappointed and unsatisfied. read more

Hi everyone! I wanted to share my recent experience with this salon. During my initial visit, I had a full set of acrylic nails with French tips done, and everything went smoothly with the nail technician. However, when I returned three weeks later on September 9th for a nail fill, things took a turn. The technician who worked on my nails this time seemed distracted, repeatedly asking for the time and making sure everyone knew she started on my nails at 5:00 PM, even though she was only 30 to 55 minutes into the service. The nail fill was rushed, with barely any buffing or filing done on the sides--just a couple of quick swipes. When it came to redoing the French tips, I asked three times before she filed off the existing tips if there would be an extra charge for redrawing them, but she ignored me each time and continued anyway. To make matters worse, two male technicians stood over her shoulder, which seemed to make her nervous and rush through the service. The lines for the French tips ended up uneven, and she quickly applied the clear coat to finish as soon as possible. At checkout, I was charged $45 for the nail fill, which was expected, but then there was an additional $20 for the French tips and $5 for nail reshaping. I can understand the charge for the French tips, but the technician should have informed me when I asked. When I questioned the cashier about the "nail reshaping" charge, he laughed it off and changed it to "long nail," which didn't make sense since I was only getting a fill. The problems didn't end there. I noticed the next day on September 10th that one of my nails had a large bubble in the white of the French tip on my thumb. Later, the bubble popped, revealing uncured nail gel, which I accidentally ingested. This could potentially lead to acrylate poisoning, causing allergies that could interfere with getting my nails done in the future or even with medical procedures. I returned to the salon on September 10th to address the issues with the uncured gel and uneven French tips, especially considering I paid over $70 for a fill and not a new set. Unfortunately, the staff argued with me, saying, "white nail gel just cures like that under lamps" and "there's nothing they can do." When I expressed concern about potential poisoning, they dismissed it. I requested a refund, but the front desk attendant said their policy only allows in-store credit, which she refused to provide, claiming there was "nothing wrong with my nails" despite the uncured gel issue. I asked to have the French tips removed and replaced with a plain gel coat, and I was sent to another technician. This technician handled my hands roughly and, while filing off the gel top coat and French tips as expected, he also filed off the apex of my nails, leaving them flat. At the end, he warned me with an attitude, "Be careful. They are thin." I received a $20 in-store credit for the French tips, but the front desk lady was rude, simply dropping the card without a word. Overall, I'm really disappointed with how this visit went, especially after having such a great initial experience. read more

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I liked the place at first I really did but after a while they just got lazy with my nails. Not the place to go to if you like unique nails.

Amazing service! My nails look great and my toes do too! Worth the extra money for a job well done.

BOTH times I have been here, I have been charged over $100 and i got something VERY SIMPLE. Luke charged me $40 for 4 hearts on my design! I will NEVER come back here again. read more

Palladium Nail Bar - I asked for this - Nail Salons Near Me - San Antonio, Texas

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Weeks later and two emails later and the owner chooses to ignore me and blow me off. Carla is still being rude as ever at the front as well. Original review from early June Services performed Tuesday evening, by Sunday a nail chipped. I walk into salon on Monday they are happy to help me , ask what service I want, when said I just need my nails fixed, immediately Carla started saying they were too busy and booked for the night. Maybe I could get in tomorrow but Tuesday is there short staff day so that may not work. Refused to fix one nail. I had to go somewhere else, get a color that doesn't quite match and pay big bucks. Emailed the Owner same day I went by originally , no response at all. Tommy Pham read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas

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This rating is solely based on the BEST pedicure I think I have ever had. While I've had my nails done here once before, and they weren't anything to rave about, I want to focus on the positives- I had Lisa & would 1000% recommend her! She took her time, paid attention to detail & made sure everything was done perfectly. I will definitely be back to see her again. Thank you SO much Lisa! read more

Palladium Nail Bar - Platinum Pedicure - Nail Salons Near Me - San Antonio, Texas

Walked in with my partner and neither of us were greeted. We were told to just check in using the ipad which had a very confusing menu to select our options. The lady at desk was not top helpful. I asked her about a specific color because I did not know the # of the color and she just told me that I had to go look on my own. We attempted to ask another person that worked there because he was at the wall and he ignored us. read more

A lovely place. Great service from Lisa. Good prices for the service provided. Nice environment

Bex did an incredible job on my pedicure, it was very relaxing. Philip did amazing on my full set. I am so happy I came here! read more

Palladium Nail Bar - Pink French tip, almond shaped by Philip - Nail Salons Near Me - San Antonio, Texas

These were my completed nails... I walked out and didn't pay. Manager said "there not completed" this is a NEW set... read more

Palladium Nail Bar - Nail Salons Near Me - San Antonio, Texas