We just bought a used Toyota Camry from Rockland Motors. It was a great experience. Everything went…read moresmoothly, thanks to Diane and Marlon. They explained everything in detail and answered all of our questions. When we discovered that the car didn't have a user manual, he immediately ordered one to be sent to our home. We were satisfied with every aspect of our purchase and would not hesitate to buy our next car from them.

At the end of November my Audi died on the Jersey Turnpike. It was a terrible ordeal and when I…read morefinally was able to make it home I knew I had the daunting task of having to find a new car. While I thought there would be many places open on Black Friday, I was wrong and I ended up stumbling upon Rockland Motors after two failed attempts at locating an open dealership. Either way, it worked out exactly how it should! This is a family owned business, and the people here treat you like it. Marlon was so kind and helpful and really made this stressful situation, so much less of a pain! I got an amazing car and couldn't be happier that I found this place. Thanks again!!

Working with Joseph Caraballo was hands down the best car-buying experience I have ever had. From…read morethe moment I walked in, there was zero pressure and no typical dealership games. They actually listened to what I needed, walked me through every feature with incredible knowledge, and made the pricing entirely transparent. If you want a smooth, honest, and respectful experience, ask for Joseph Caraballo!

Went last Sunday, which is great cause I live in Bergan County. I had an Audi 2018 w 59k miles, so…read moreI needed to act fast to get a car. I liked the Tucson and the salesperson Erik and sales manager were nice. I left a 500 deposit and said I'd decide by weds, had to settle w the insurance company. I called weds to say I was not getting the car, because of the insurance company and I wanted my deposit back. Well yesterday, Erick was as on the phone and said he'd call back and I'd need to give him my cc # When I called today the sales manager was so pissed I wasn't buying the car, he said I need to drive up there, 30 minutes away, to get deposit back to break my chops. I was writing a great review , but didn't send it waiting for my deposit to be returned. Just a warning, stay away

I will start by saying I purchased my Kia Optima in 2014 from this dealership. Great experience and…read morean even greater car. 6 years later I get a code on my Tmobile Sync up device where it's saying somethings wrong with the engine it also lists several recalls including the engine. I call the dealership and they look me up and see the recalls for my car (which is still under the 100,000-10 year warranty). They say bring it in. When I get there Reuben has secured a loaner and Mike is helping me. Tell me to take the loaner and they will be in touch. Just about 2 weeks later get a call she's ready! "But we need tot all to you about a few things" one of the things being...are you ready? When we took the engine out we needed to drain the coolant and transmission fluid (rightly so) so we need to put that back in to the tune of ...pay attention here- 1 jug-o coolant and 1 jug-o transmission fluid + labor (to open said jugs) ...353.19$ I explained to Mike, absolutely not. He explained that that wasn't covered under the warranty. And I explained that considering he could pick which category (warranty or Recall) I was NOT paying for the fluids that help the engine run. Because you cannot start the car with out transmission fluid! So if you are waiting for me to pay for fluids then essentially my car is NOT ready because you didn't start it. Mike, who was lovely by the way, said he would speak to his service manager and see what he could do. I was informed they were gonna do a "one time" courtesy. I would hope so that it better be the one time because IF I have to come back for another engine... Houston, we have a problem. Picked the car up -gave them their loaner and headed out with a LAUNDRY LIST of things wrong with my car. Since this review is long let me circle back and say in the 6 years I've owned this car, not ONE DAY OF TROUBLE. To the point that I was shocked by the check engine light that I had never seen before. The list includes everything from wipers (which are new) to shocks, approximately $2000 with of work. I declined and left and today (2nd day home) two codes came up on my sync up. The dashboard lit up like Christmas and my battery voltage crashed. I was so worried when I took her in that this would happen and exactly what I feared...she will never be the same. I definitely got my money's worth of the 6 years with this car but I fear this heart might be rejected and a new car is in order. Last thing. Mike was GREAT. Nice demeanor and knows how to keep the customers calm 6/23/20 update. I am stuck on the side of the road with my 13 yo. Driving and the steering fluid light came on (I had to google) and then every light on the dash board light up. Steering wheel tightened up and the car stopped in the middle of traffic. I m devastated. I don't want to speak with anyone at Kia. I want to know why my car is worse then before. So upset. A single mother in a middle of a pandemic and this is what I'm dealing with.

Went to get my brake lights check , went with an appointment. Mike , attended , he makes you work…read morefor him . He does not carry out his work . No courtesy. Bunch of irresponsible front desk individuals. I try to tolerate them , but I can't anymore. I have been their service customer from 2023 , and I even bought my vehicle from them . Good luck , if it works for your'll

Audi Nyack service team and technicians consistently deliver an outstanding customer service…read moreexperience. Cory and the lead technician who worked on my vehicle deserve special credit for their professionalism, attention to detail, and the way they represent the Audi brand. Great service, clear communication, and true respect for the customer and the vehicle. Highly recommend Audi Nyack service department.

The greasy service department possible. The reason I was here because of coupon that I received for…read moreoil filter change & rotate tires for $239.00 with diagnostics. After 90min of service, service manager try to convince me to buy 4 new sets of tries, alignment, coolant flush & new wiped blade for over $3,000.00. Immediately I question the serious of each items & give me an details explaination before consideration. Then he back off and saying it is for better healthy of my car but not urgent. You can tell he is trying to convince me to purchase something that is unnecessary. what a scam!!

Arrived at this dealership to pick up a car I had been discussing with Adel Brea, one of their…read moresales associates, via phone and email. She answered all of my questions, called me back when she said she would, and even sent me everything we discussed in writing along with an attached offer. Adel connected me with Nikki Barboni, who is one of their sales and leasing consultants. Nikki was a consummate professional, which allowed us to get through all the paperwork quickly. I've heard horror stories of people spending all day at the dealership but this was not the case. She really made my family and I feel at home. When it came time to pay for the vehicle and we couldn't make the payment the way we wanted to, she offered nothing but solutions, which I really appreciated. Lastly, the service I received from the business manager Luis Olivier was awesome as well. He was very precise and made sure all the I's were dotted and T's were crossed. He made sure we understood all the financing for the vehicle by going through the contract page-by-page. He never rushed us, and only asked for signatures once we were comfortable enough to do so. Because of these three individuals, I will be referring as many people as possible to this dealership. Thank you for doing right by us!

Unfortunately my wife's car was totaled in a car accident (thankfully no one was seriously injured)…read moreand it put her in need of a new ride. She had a 2018 CX5 (in Red) Touring and absolutely loved the vehicle. Well why not replace it with a newer and more powerful and more feature packed version. Palisades Mazda just happened to have a 2022 Mazda CX5 Turbo (in Red), I spoke w a lovely salesperson named Arthur E. Sesiguzel who confirmed the vehicle was available and that it was indeed a very low mileage car (low mileage was important to us, my wife does a minimum of 15k miles a year). When my wife and I arrived to dealership we were very pleased with how lovely the dealership and their staff all were. Arthur made the buying process as easy as possible and we were able to come to a deal fairly quickly (we did have plans to go look at another vehicle). I would be remiss if I didn't mention Amberlyn who took care of the financing part of the deal, which once again was quick and extremely professional. One last mention I must make Andy Gorran who took the time to ensure our complete satisfaction was met. Palisades Mazda has totally earned this family's business now and in the future and I'll gladly w/out hesitation recommend them to anyone in the market for a vehicle

First time customer at J & L after being referred by a friend of mine. I went in for an oil…read moreservice and to have them repair one of the rear doors which could not be opened from the inside. I was expecting either a big bill or them not being able to fix it and that I would have to take it to the BMW dealer. They not only fixed it, but Kristen at the front desk diagnosed the problem in 10 seconds by asking me if the child locks were on or off. I did not even know the car had child locks. LOL. Problem solved. Thank you Kristen and the rest of the folks at J & L.

"I had a disappointing experience with J&L Auto and Tire Center. Communication was poor -- I was…read morenot notified when my vehicle was ready for pickup and had to follow up myself. Additionally, I felt there was an attempt to delay or avoid completing my inspection unless additional repairs or modifications were agreed to first. This gave the impression of upselling rather than focusing on a straightforward inspection process. Overall, I was not satisfied with the service or transparency."

New 4 runner was easy treated well by Jack G my salesman and mr Cruz in finance we where treated…read more well good experience

If you're planning on getting your car serviced here, turn around NOW. Cancel your appointment…read more AVOID at all costs. Read Yelp reviews. Read Reddit reviews. Do. Your. Research. Do not rely on google reviews. Have owned my 2019Toyota rav4 for 7 years with excellent maintenance, and currently under 65/70k miles. Every Toyota service center I've been to has been a consistent cost, with the exception of an extra charge when necessary. I nearly choked when I got a call saying my bill at this scam center was 300% more than I've ever paid. THREE HUNDRED % MORE. They are sneaky about it; they induce stress, doubt, and create scenarios that make you second guess if doing nothing impacts your safety. "Corroded" and "rusted" seemed to be trigger words they use over the phone to their customers. Adjectives used on my car that is serviced every 5k. Sure.. When I asked for further explanation of my statement (blonde service member), I was dismissed, she rushed off. She didn't come over to me to explain what was being done even though she knew I was staying, but rather chose to call me. A less confrontational way for her to manipulate and an easier way to get out of explaining this. Older male (ralph I think) also used these tactics ^. The 300% more service statement for both instances showed a measly time ACTUALLY spent hands on my car. I had called so many times asking to see how the services are coded and billed. There was also no labor rate noted anywhere on my statement. I cannot put more emphasis on the amount of deception occurring in this center, and the entire Lia auto group. Females be wary.

Hello, my name is Cyrus. I have worked in this industry for over 19 years. I have to say that the…read moreownership is here every day. They engage with clients all the time without them even knowing they are talking to the owners. They genuinely care about both the clientele and the staff. I have had the opportunity to work for several different brands and owners, both corporate and private. They, by far, maintain a level of professional courtesy well above all others. I can honestly say that I wish I had found them earlier in my career. We hear stories all the time from clients about how they were treated, or mistreated, everywhere else. Sitting in my seat and watching both sides of the experience is refreshing. The typical clients who frequent this business are just as wonderful to work with as the ownership. Coming to work and feeling the positive energy and calm atmosphere in this place is refreshing. Although I have been here for just under a year, my name is not on most of the websites. They do not even know that I am leaving this review. I do not usually go out of my way to leave reviews for anything. This place is different and a breath of fresh air. Thank you for giving me the opportunity to work with you. Cyrus Kelly

Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

We love Ariel! He is the epitome of a very calm, knowledgeable and efficient salesman…read more And erik too. Easy to negotiate. On point We came to Lia to look for our first Pick up truck and Ariel did not disappoint us. He was very patient explaining the different lease packages to us.He tried above and beyond to give us the best deal. Grateful to have known this exemplary salesmen, foreseeing a bright future for him in his chosen field.Kudos, Ariel!

Watch their documentation fees they're higher than they're supposed to be. And in general watch for…read morenon-negotiable add-ons that you have no desire for

Fast & perfect service - love the proximity to coffee shop & downtown. So thorough, and kind with…read moremy kids (who wanted to take home alllll of the toy cars). Thank you!

I had used them several times with good results, but my last interaction with them was not good. I…read morebrought it in for an oil change, and it turned out another more significant repair was needed. They did the oil change, however the next repair also would've needed a complete oil change as well to complete the repair. Instead holding off the initial oil change for when the second job was completed, I ended up paying for two oil changes within a period of three days. It was sloppy work, to say the least... and possibly purposeful negligence. Either way, it should never have happened. Very disappointing.