Monday was the absolute Mondayist of Monday's. While awaiting a window repair man for a baseball…read morethat was hit through our window we got an unexpected visitor. (We have 4 boys and this was on their warming label when received so no surprise) Greenville water stopped by to shut off our water from extreme use asking if we knew we had a leak. No, we did not. He went above his job and tried to located the hidden but massive leak to no avail. He did shut off the water to the house to stop the mystery leak. We called several plumbers and made appointments for the following day which for a house of 6 seemed like a ridiculously long time without water. (The toilets... that's all I say). Enter Mr. Rooter who said they could have someone there in 30 minutes. The technician was quick and gave us our options within 15 minutes of arriving. There was no obvious leak but the crawl space under the house was dry. We had 2 options; get a leak detector out and locate the leak then he'll fix it OR he could dig up the line starting from the meter and work his way up. We went with option 2. They got the leak detector guy out shortly there after and unfortunately it took him a little longer to find the leak which was 3 feet below the meter so it wouldn't be repaired until the following morning. Tuesday the original technician showed up bright and early and repaired the leak quickly. $1000 later our mystery leak, that could have been much worse than it was, was fixed. HIGHLY recommend these guys as they were very friendly, extremely fast, and very helpful.

I was awakened at 4:30 in the morning this week with severe water hammering sounds. When I went…read moreoutside , I had a river running through the yard due to a main line break. I called Ronnie with Mr. Rooter and he answered the phone and told me to call SJWD to turn off the water and he would get a tech out to the house at first day. It was so refreshing to have help in the middle of the night. Mr. Rooter has my business now and forever! You need more fantastic techs like Ronnie!

I have been using H3 Plumbing & Drains for years. They have helped me fix leaking sinks, bathroom…read moreleaks, replacing piping to my septic system, unclogging pipes and drains issue with my hot water heater. They are always responsive and have the best prices in Spartanburg. No other company provides their quality of service and caring.

H3 plumbing, Steven Hughey, helped me out with a plumbing issue. He was very professional and very…read moreknowledgeable!! Great service and great prices. Highly recommend!

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I cannot say enough positive things about this company as well as the technician that came to my…read moremothers aid with a plumbing issue that had lingered for 2 weeks before I made the call to Mr. Rooter. Within an hour and a half of the initial website contact she had a phone call and the technician was walking in. Josh, the technician, was polite, professional, and went well above and beyond to help my mother with the plumbing issue. We are beyond grateful for the service and for the kindness of Josh.

Friday late afternoon Josh came out and was simply terrific n getting our kitchen working again…read more Excellent advice; quick; looks great. For the folllow-up, after the countertop guys do their thing, we will absolutely ask for him by name. great price, too.

When this buisness says 24 hours they mean it . we had an emergency and we were stuck and we…read morecalled them on a saturday night and their tech nate came out and helped us and helped us reasonably . He was such a blessing . From now on they will get all of our plumbing business in my home and outside my home I cannot say enough nice things about this company . Please call them first . We called several others and they dont come through on 24 hours , It is a shame that some businesses lie when they advertise 24 hours . These are honest folks at dr rooter and for that reason they will receive any future plumbing jobs I have and I will recomend them to my church , my friends and any other neighbor who needs help. Thank you Dr. Rooter for helping us .

Had them install a spigot in 2024, and it wasn't done right the first time. They fixed it, but it…read moreshould've been done correctly to begin with. In 2025, the same spigot leaked. The tech found it was just a washer out of place, fixed it in seconds, and confirmed nothing was broken--yet I was charged $190. Overpriced and untrustworthy. I'll never use them again, and I'd recommend others stay away.

Due to my mother-in-laws declining health we decided we needed to move her from her isolated house…read moreand in with family. This happened very quickly so I called several plumbing companies about winterizing my mother-in-laws house with either the same response as we don't do that service or we can't get to it for over a month. Fortunately for my last attempt I called Phil Humphries who was just as busy but said he would make it a point to get it done within the week. I text Phil the address and had him contact the neighbor who gave him access to the house. Phil got there 3 days later, winterized the house quickly and efficiently and charged us just a minimal fee. Phil is reliable & dependable and I would recommend him for any plumbing needs in the future.

From the owner: Specializing in: - Plumbers…read more- Plumbing Contractors-Commercial & Industrial

We had a clogged drain in our washing machine and Wyatt Works was recommended by neighbors. They…read morecame out the next day and had it fixed in Less than 30 minutes. Brendan was our plumber and was such a friendly young man. He was very polite, helpful, & knowledgeable explaining the whole process to us. I wish him well in the future and would highly recommend this company for your plumbing needs.

I had an issue with my well, the pump stopped working. Joe at Wyatt Works kept contact with me…read morethrough the whole ordeal, giving me frequent updates until my appointment was assigned. Shannon McMullen was assigned to work on it and quickly found the issue was the low pressure switch on the well. From start to finish she was done with the work and my water restored within 20 minutes. I would 100% recommend Wyatt Works Plumbing to friends and family

Called to get a quote to pump out our septic system since the company we were using for the past 8…read moreyears is no longer doing it. With the fuel surcharge they wanted $409. HOLY CRAP!! (Pun intended!) That's $209 more than we paid the last time we had it done. Found a company in Charlotte, Septic Blue to do it that saved us $135 Vs. the quote here. Pays to shop around!

I would not recommend this company for septic tank pumping, made an appointment with them, gave…read morecredit card information this was on thursday, Monday, day of appointment. no show, no call, and could not get through to this so called 24/7 service. I would have at the very least expected a call. will not recommend this company to anyone.