Plumbing..affordable...on time.. and best of all honest. He didn't charge me to look and tell me…read morewhat I needed dome which was helpful . And he was kind and helpful. Even showed me how to do things myself

Wow" is the first word that comes to mind, but I shall elaborate. What an exceptional experience!…read moreWe've all encountered tradespeople who disappoint us, be it electricians, carpenters or contractors. But these folks go out of their way to provide excellent service at a fair and competitive price. They tick every box--professionalism, courtesy (including office staff members Nicole and Cindy), honesty, and delivering the work promised at the agreed-upon price. We had a serious plumbing backup. The 50-year-old 'orangeburg' sewer line was collapsing in various places. Initially, Shane, the technician who visited some weeks ago, cleared (jetted) the line as best he could given its condition, and at least we were "operational" again. But he provided estimates for two phases of work we might want done. One phase involved replacing the old and rusting iron pipe under the house. The other was replacing the waste line. There was NO hard-sell, no dire warnings, just honesty about the state of things. Weeks went by and the plumbing began to back up again, which can easily turn into a nightmare situation. I called the office and told them I had an estimate from Shane, and we thought maybe we should start with the plumbing underneath the house. Within two days, the truck was in the driveway, new pipe on board. BUT... and here's the part to take note of please. Instead of simply starting right in on the planned work, Shane went under the house and did a thorough inspection. Then of his OWN initiative, he scoped the waste lines before he explained the situation. Yes, he could go ahead and do the pipe replacement, but that was only going to solve part of the problem, and NOT the most urgent one. Now he could have gone ahead and simply done what was planned. That would have been the easy route for him and besides, he had driven an hour to get to the house. He could have finished, gotten paid, and been done. He just didn't think that was the RIGHT way to proceed, and he said he really didn't want to see us spend a chunk of money and still not be 'free and clear.' That made perfect sense, so we decided to shift gears and install 32' of new waste line instead. The upshot was that he called the office and explained the shift in strategy. The next day was a Friday. He didn't want to leave us with minimal plumbing availability. Was there any way they could start the next day. They did some adjusting to their schedules, they quickly got hold of the city to come and mark utility lines (which happened within a couple hours), and yes, the very next day!!! Shane was back. With him came Brandon, the maestro of the backhoe, who dug with great care and precision; clearly he knew what he was doing. Such diligence, such courtesy, such freakin' hard work in the blazing heat--digging up shrubs, cutting a section of sidewalk so as not to destroy it completely, laying pipe with attention to detail, installing cleanouts per city requirements. This was a beautifully executed project, brought in per the estimate, no upcharges, no extras. Now that's a business with integrity! About 9 hours later, the trench was filled in, grass seed was put down along with straw to cover it. Every bit of trash was picked up, including the debris of the shrubs, and then they were gone... with many, many thanks.

Horrible service. These people went out and charged my mom 540.00 for replacing parts that cost…read more7.00! They scammed her so bad while on a fixed income and still never fixed the issue! The water leak is still there! Don't trust rotor rooters! Rotor Rogues is more like it!

What a professional Dave Moore is! He's a skilled, efficient…read moreplumber with a strong work ethic. I know I can trust Corley plumbing.

I would not recommend this company. I was a maintenance plan member for quite some time, and their…read moretechnicians did not do a thorough job inspecting my AC unit during those visits. A few months later the compressor blew, and I ended up having to replace the entire unit through a different company. On top of that, I cancelled my membership two to three weeks before my billing cycle and was still charged. When I called, I was told a credit had been issued. It never showed up on my card. Paying for regular maintenance is supposed to prevent exactly this kind of failure. I got neither the service nor the refund I was promised.

We had an emergency that required someone at that moment. KEVIN from OneCall arrived within 30…read moreminutes to fix our issue. Not only was his professional and kind, he's patient and was willing to teach someone his knowledge. The price was very reasonable. The issue was fixed with 10 mins of walking into our home, and the next 25 was him teaching me how to maintain our plumbing. I'm very appreciative of Kevin. His knowledge and customer service is outstanding!. Britney and Hartencie

Please note that Britney with the 5-star review is actually an employee. Secondly, the technician…read moredamaged the housing around the valve that was supposed to be an inexpensive fix morphed into a bid for $2000 that the technician was responsible for damaging. Unethical company. Americans in this generation= Land of the Free, home of the blame. They said I damaged my own shower valve. Unbelievable corrupt accusations. They earned the 1 star not good review.

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another…read moreplumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday. A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough, and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future. Thanks Daniel!

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

Thank you to Debra and all the guys who came out to my house and fixed a Major blockage in my sewer…read moreline (especially Boss man & Jay). Mr. Pruitt worked under my house for two hours, got the sewer line cleared and then stayed til he was sure all other drains were cleared! THANK YOU! *Plan to hire them to put the "clean out" drain outside my house (instead of in the crawl space under the house).

I want to let you know before I forget it, I was charged $400.00 for small faucet in my bathroom…read more He had an extra man with him that more or less just handed him what he needed. So I figure out of my social security checks he paid that man for just standing there. This was in 2025. Since then I had another plumber that fixed my drip in the kitchen, bathroom and installed a new pipe in my daughters bath tub which he had to go in at the back of the wall and charged me $400.

Monday was the absolute Mondayist of Monday's. While awaiting a window repair man for a baseball…read morethat was hit through our window we got an unexpected visitor. (We have 4 boys and this was on their warming label when received so no surprise) Greenville water stopped by to shut off our water from extreme use asking if we knew we had a leak. No, we did not. He went above his job and tried to located the hidden but massive leak to no avail. He did shut off the water to the house to stop the mystery leak. We called several plumbers and made appointments for the following day which for a house of 6 seemed like a ridiculously long time without water. (The toilets... that's all I say). Enter Mr. Rooter who said they could have someone there in 30 minutes. The technician was quick and gave us our options within 15 minutes of arriving. There was no obvious leak but the crawl space under the house was dry. We had 2 options; get a leak detector out and locate the leak then he'll fix it OR he could dig up the line starting from the meter and work his way up. We went with option 2. They got the leak detector guy out shortly there after and unfortunately it took him a little longer to find the leak which was 3 feet below the meter so it wouldn't be repaired until the following morning. Tuesday the original technician showed up bright and early and repaired the leak quickly. $1000 later our mystery leak, that could have been much worse than it was, was fixed. HIGHLY recommend these guys as they were very friendly, extremely fast, and very helpful.

I was awakened at 4:30 in the morning this week with severe water hammering sounds. When I went…read moreoutside , I had a river running through the yard due to a main line break. I called Ronnie with Mr. Rooter and he answered the phone and told me to call SJWD to turn off the water and he would get a tech out to the house at first day. It was so refreshing to have help in the middle of the night. Mr. Rooter has my business now and forever! You need more fantastic techs like Ronnie!