Great company i have used them before. Great service fair…read morepriced and punctual. They came out same day I called which was much appreciated ! Would definitely use them again if I ever need a plumer.

I had maintenance done on my tankless water heater. Domnitsyn came out to perform the maintenance…read more He was very friendly and gave me many tips on things I had questions about. Definitely recommend this company. I have used them twice so far and I have always had a great experience .

Heroes, just heroes! One, finding help on yelp was more productive than on Angi. Two, because I…read moredidn't have a high expectation of a quick response but got one ... I did not expect a call back at almost 9pm the same day when I left a message for one of the responders. The gent who came out looked it over, made a suggestion of a budget fix he thought would nail it for good, and was exactly right. They rock!

I have been using CB Smith, plumbing for a few years now. I have been very happy with their…read moreservices and would highly recommend this company. Everyone is always professional,friendly. and very efficient. Thank you, Alex Miller for taking care of the leak I had under my sink today.

Great company! They responded fast, the plumber arrived right on time, found the problem right…read moreaway, and repaired it without any mess. Honest pricing and friendly service -- highly recommend!

Had a leak under the sink, and they came out the same day. Very professional, quick, and fairly…read morepriced. Everything works perfectly now!

Monday was the absolute Mondayist of Monday's. While awaiting a window repair man for a baseball…read morethat was hit through our window we got an unexpected visitor. (We have 4 boys and this was on their warming label when received so no surprise) Greenville water stopped by to shut off our water from extreme use asking if we knew we had a leak. No, we did not. He went above his job and tried to located the hidden but massive leak to no avail. He did shut off the water to the house to stop the mystery leak. We called several plumbers and made appointments for the following day which for a house of 6 seemed like a ridiculously long time without water. (The toilets... that's all I say). Enter Mr. Rooter who said they could have someone there in 30 minutes. The technician was quick and gave us our options within 15 minutes of arriving. There was no obvious leak but the crawl space under the house was dry. We had 2 options; get a leak detector out and locate the leak then he'll fix it OR he could dig up the line starting from the meter and work his way up. We went with option 2. They got the leak detector guy out shortly there after and unfortunately it took him a little longer to find the leak which was 3 feet below the meter so it wouldn't be repaired until the following morning. Tuesday the original technician showed up bright and early and repaired the leak quickly. $1000 later our mystery leak, that could have been much worse than it was, was fixed. HIGHLY recommend these guys as they were very friendly, extremely fast, and very helpful.

I was awakened at 4:30 in the morning this week with severe water hammering sounds. When I went…read moreoutside , I had a river running through the yard due to a main line break. I called Ronnie with Mr. Rooter and he answered the phone and told me to call SJWD to turn off the water and he would get a tech out to the house at first day. It was so refreshing to have help in the middle of the night. Mr. Rooter has my business now and forever! You need more fantastic techs like Ronnie!

We had an emergency that required someone at that moment. KEVIN from OneCall arrived within 30…read moreminutes to fix our issue. Not only was his professional and kind, he's patient and was willing to teach someone his knowledge. The price was very reasonable. The issue was fixed with 10 mins of walking into our home, and the next 25 was him teaching me how to maintain our plumbing. I'm very appreciative of Kevin. His knowledge and customer service is outstanding!. Britney and Hartencie

Please note that Britney with the 5-star review is actually an employee. Secondly, the technician…read moredamaged the housing around the valve that was supposed to be an inexpensive fix morphed into a bid for $2000 that the technician was responsible for damaging. Unethical company. Americans in this generation= Land of the Free, home of the blame. They said I damaged my own shower valve. Unbelievable corrupt accusations. They earned the 1 star not good review.

They were on time and was honest. I will be using them again. Give them a call you will get the…read morework done for you.

I had guests at my house on a Friday afternoon when a Moen shower valve went bad and I could not…read moreturn off the water. I called 19-2, gave them the address, and Stephen on the way in minutes. I would highly recommend 19-2 Enterprises!!

I called called Chris on Wednesday because my air at home was not working right. He said he can…read morehave someone there in a couple of hours. They did come. Came inside and looked at the unit in the hall & closed the door. Went outside and looked at that unit . Took the cover off and looked and did some testing. Closed it back and said everything looked good and was working like it should. Said they would have to be there when it was mal- functioning to know what was wrong. When i got home Thursday, it was 95 degree's inside. I called someone else, they came out and replaced the contactor and cleaned the evaporator coil. I t is now a comfortable 72 in my house. The contactor being bad should have been detected by the Chris Foster guys. Total disappointed with the service I got and the $85.00 for nothing. Just hope anyone else does not fall to kind of service. I work for our company that does repairs for the Business & Residents, and glad to say that none of our guys would never do this.

We had an old bathroom gutted and renovated a year ago. The new pipe did not set right in the old…read morepipe so it started to leak. Nick and Candace came out and fixed the problem and found another leak that they fixed as well. Both were very nice and professional and did an awesome job.

We moved into a new house that had two leaks and water pressure that was through the roof. We…read morecalled Sterling Craft and despite the fact that most plumbers we had called were booked, Amanda put us on a short list for a callback because we were flexible with our schedule. Got a call back just a day or two later and we had a wonderful experience with the plumber. He was timely, polite, respectful, hard working, and most importantly honest. He let us know what charges could be expected ahead of time, and even went out of his way to check two stores for a repair part that saved us hundreds of dollars. (Didn't add any extra fees for that beyond the cost of the repair part.) Very reasonable charges, hardworking, and honest - now they've got a repeat customer! I'll recommend them to everyone in the area.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.