i Have been European wax customer for years but will never use this location again. Last month…read morewhen I arrived for my appointmen, me and another lady had to wait outside while they had meeting/lunch as when they finally opened door they were eating. Then inside I still waited for waxer. This month I arrive 5 min late, had to wait few more minutes for same waxer then she proceeded to tell me she wouldn't be able to do all my services as I was late. Then while I waited to cancel and get out of there I had to wait again while manager was on phone telling customer she was sorry and hoped she found another location but don't go to Mayfair' as she can't say name but don't go there. This location is very unprofessional plus I had driven 25 minutes each way. Never had this happen at any other European Wax location.

I made my appointment a month in advance with my regular clinician. I arrived 5min early to my…read moreappointment. At check in I was informed that another person came in a few minutes before me and was given my appointment. I was surprised to find out that this is not the first time this has occurred rather it happens periodically. The manger was very dismissive and even yelled at me.

I just came here for my eyebrow wax, and I was really impressed with the speed and quality of the…read moreservice services. I like that the facility was clean and it was easy to check in. You got to lay down on a table while your eyebrows were being waxed. I never had such a painless eyebrow wax before. When she first started, I literally didn't even realize she was actually waxing my eyebrows. The price is comparable to other places in the area and you get 20% off for your first visit. They do all types of other waxing services too. I did not feel like I was being pressured into completing other services, but I was made aware of what other services are available. I really enjoyed my clinician Erica. I will come back here next time I need any waxing services in Wilmington!

I am so picky about my brows. Brianna is my go to cerologist in Wilmington. She does a fantastic…read morejob! Just what I want!!!

I've come here about four times now to get my eyebrows waxed. I just moved to the area and I'm very…read moreparticular about how my eyebrows look--they shape your entire face! Rachel literally never disappoints. She's so pleasant to talk to and I always look forward to talking to her during our appointments. She really knows what she's doing and you will not regret booking with her. I always feel like my brows look my best once I come in for my appointment! So happy I found this place! Edit: I came here for my first facial ever tonight! If you are experiencing any kind of issues with your skin or want to learn from someone extremely educated in the subject, go and see Jennifer! She was so sweet and I loved speaking with her! She really knows her stuff and she will leave you with the most beautiful, glowing skin you've ever had! I will definitely be back in the future for more facials, and I don't think I'd trust anyone else!

Love this place!!! It's gorgeous, clean and they are highly skilled. They do laser hair removal,…read morewaxing, facials and the list goes on. I see Rachel for my waxing needs!!! Been other places and they start great and goes down hill. She is quick... cause let's be real this shit hurts... she's complete... cause you want to limit the pain and a master at ensuring your designed appropriately to ensure you're beach ready. They are great with COVID protocols to ensure your safety by only allowing customers. You need to wait outside and they take you directly to your room, checkout is a breeze with a mobile link sent to your phone for contactless pay. It's a little challenging to get an appointment cause they're that good but plan ahead and know it's worth the wait and once you do, book multiple appointments in advance.

First time here. First time sugaring. Staff was great…read more Experience was great. I said experience, meaning Anisssa got me through it! Its been awhile for anything like this. It's definitely different. They go against the hair when applying and if you have long hair, that can hurt. The rip though is the same as any rip off. Anissa took her time, made me comfortable and made sure I like what I got. I think maintenance will be easier and I will be foing back

Ari was amazing! Came in for a Brazilian sugaring at almost 39 weeks pregnant and she was so…read morepatient with me. Talked to me to keep me distracted but was understanding when I couldn't hold a convo as I focused on breathing. Will definitely be back and ask for her!

Absolutely wonderful experience with Candice! Kind, professional, and amazing at working out…read morestubborn knots. I see her monthly because she's that good--I always leave feeling so much better. Highly recommend!

I recently went with my niece to have a deluxe facial and hour long massage. After overcoming some…read morehiccups in the "onboarding" process (due to their program), we were treated to a relaxing two+ hours of pampering. The staff were professional and the background sounds were relaxing. We both enjoyed our visit. My only suggestions would be to offer robes for couples massages and find a larger space to do them in. We were in a small room and the staff had a cramped space to moved around us. I would also suggest offering larger waters. We received two Dixie cups worth of water over the span of almost three hours. It was pricey, but again, the service was awesome.

Norelle is a warm hug personified! She made me feel SO comfortable for my first ever body wax and…read morethe results are incredible! I can't wait to book my next appointment!

Five stars for Jenn J but giving two stars because the last couple of times I have gone the…read moreappointments I scheduled have not been consistent with I reminders and confirmations I've received from their online booking portal. We live about 30 min away and we make plans around our appointments that we schedule. I understand being 5-10 minutes behind but I waited almost 20 min then to be told that my appointment in their system was scheduled for a later time than the confirmation and reminder I had on my phone.

Got my eyebrows threaded and they did a good job! I was seen immediately and everyone was very…read morefriendly, my threading was super quick as well, I was in and out within 10 minutes. The inside was cute and seemed very clean. Good prices! They are a little on the thin side but I don't mind it and love the look. If you'd like to keep them thicker, just tell them and I'm sure they would. Great experience!!

Fast service and liked my brows a lot. Even though I don't have much there but they made it look…read morelike I did . Friendly people in there. So far only have let them do it. Vibe is quiet and fast.

I tried sugaring for the first time with Kimberly and would never go back to regular wax. She made…read morethe experience easygoing. I like her approach and knowledge with the organic products she uses.

I have been waxing my back with Kimberly for years. Last month she suggested that instead of…read morewaxing, I should try sugaring to remove hair so I said ok, let's try. OMG!! Sugaring is such a better experience. Less painful. Smooth skin from day it was done through to three weeks later when she recommended I repeat it. Everything looks great so much longer, AND, it is a natural process with no waste!!! Just plain old sugar. If you get anything waxed periodically, you will be very positively surprised by Sugaring with Kimberly Brumsey. TRY IT!!!!

Best. Wax. Ever. I told her after that she is a wax wizard because I have thick course Persian hair…read moreand I am two weeks in and still have barely any growth which is sooo uncommon for me. Super friendly, welcoming and made it so enjoyable and painless. I literally love her and will be going back many many times!!!

Suzettte has been my wax girl since 2018 when I say she is the best I mean she's the best. She is…read moretop-notch when it comes to a Waxing professionalism and sanitation. When anyone mentions a wax my responses Is I have the best waxer in the world. I was very insecure about my under arms because I always had hair bumps but ever since she's been my waxer my skin has lightened up due to the waxing and her recommendations and I'm waving to everyone with a sundress on now honey. she is very detailed, she gives you pointers on what you need to do home and just overall Aplus. Do yourself a favor and book with her.

Friendly staff & overall wonderful experience Would…read morerecommend this day spa 10/10!!! I called to schedule a service recently, and after being a customer here for years I know how busy their schedules can be, and they were able to fit me in that same day due to a cancellation. Love love love Nicole & Anna Brooks.

Everyone was wonderful, easy to schedule with and very informative about their services.read more