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    Glo MedSpa

    4.0 (44 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Updated 1 month ago

    Services - Glo MedSpa

    IPL hair removal

    Glo MedSpa Photos

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    Tricia L.

    I live in NYC but always return to the Wilmington area for an annual vacation. I always enjoy getting a facial these trips. I selected GloMed Spa because of the stellar reviews, and bc the aesthetician I usually go to at another salon no longer resides in the Wilmington area. So this review is about the management and April. When I had originally called they asked me if I had a preference, and I didn't. Now I wish I had asked for someone who was mentioned positively on Yelp.... My aesthetician April (who did not have any reviews) was very rough when exfoliating my skin. I asked her to lighten her touch. She did so but as the facial continued on she reverted back to her heavy handed technique. She told me I had many blackheads she needed to extract. She showed me on the cotton which she was doing the extractions a lot of blood but she said it was mostly dirt. Something just did not feel right on my face.... knowing that facials can initially cause irritation before clearing skin up I ignored it. But later in the day it was evident she has peeled a couple layers of my face. hI had an open area of skin by my left eyebrow. I had a 1-2 cm open area of skin healing above my left brow, which is a healing scab. First she made me feel like I had the most disgusting skin she has seen but second she literally tore my face up. My skin may not be perfect but I have had many ppl compliment me on it. This was also not a relaxing experience. It made me feel so awkward. I didn't realize the complete damage that had been done until later in the day. I called the spa the day after to notify you all of this and you apologized but did not offer my money back, or another free service. You said you would let April know and hoped I would be back for business in the future. I will be posting a photo of my face on Yelp as to show what has been done. I am giving it 2 stars bc of the cleanliness but other than that would definitely deter someone from coming here. Update: It has been 1 month since my facial and the mark above my eyebrow is still there. No one from the spa has reached out to apologize. Horrible service.

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    2 years ago

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    1 year ago

    Everyone was wonderful, easy to schedule with and very informative about their services.

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

    Very nice staff! My appointment was on time. Took the time to talk about my treatments!

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    5 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    3 years ago

    Always professional, friendly and welcoming. I'm so happy to have a place I feel comfortable with.

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    3 years ago

    Another wonderful experience with Amanda. She's so professional and great at her job! Thank you!!

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    4 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    4 years ago

    Very happy with the results. Still have a few lines and some movement but overall an excellent experience

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    4 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Glo MedSpa

    Review Highlights - Glo MedSpa

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    Tidal Wellness - Lobby

    Tidal Wellness

    4.5(8 reviews)
    1.0 mi

    Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

    It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.

    Photos
    Tidal Wellness - Glowbiotics skin care

    Glowbiotics skin care

    Tidal Wellness - Tidal Wellness: Concierge Medicine in Wilmington, NC

    Tidal Wellness: Concierge Medicine in Wilmington, NC

    Tidal Wellness - Personal customer bathroom with lab compartment

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    Personal customer bathroom with lab compartment

    Pure Cosmetics NC- Wilmington - Second floor building 1133

    Pure Cosmetics NC- Wilmington

    3.3(23 reviews)
    0.9 mi

    Always a happy experience getting my laser tattoo removal done here! I've been coming here for…read moreyears and have been enjoying my progress. Kind and thoughtful service, i always feel well taken care of. Note: studio is on second floor of building.

    This review includes several visits, all of which were great! I worked with Sierra Merritt each…read moretime who is absolutely wonderful! I had purchased several Groupons for different things as self-care time, and I am so glad I did. The office location is on the second floor of the building and there is just one elevator. Each time I've been, it hasn't been crowded so I've never felt unsafe or too close to any strangers. The office itself is very clean as well with hand sanitizer easily available everywhere. Before you can have any procedures, you have to sign a number of waivers and read over alot of information about each one. The staff gives you an ipad with everything on it so you're not wasting any paper and everything is emailed to you as well so you have a copy. I had a microdermabrasion first which was such an interesting procedure. I've never had one before so I was so appreciative that Sierra explained everything to me step by step. Sierra made sure I was comfortable the entire time. The products she used on my face felt great, and my face looked AMAZING afterwards! She gave me great recommendations for taking care of my skin moving forward. My next visit was for a teeth whitening. I was honestly a bit skeptical going in- there are all those products that promise beautiful teeth and have no results. I was so wrong! For this one, you are on the table with this crazy thing keeping your mouth open. There are several products that go on your teeth that actually didn't taste bad, and then you get little sunglasses to protect your eyes and sit under this extremely bright light. I should mention that I was supposed to have this done when I had my facial, but Sierra noticed a cut on my lip that would have burned like crazy had I gone ahead that day, so I came back for this one. Thank goodness for her catching that- it seriously would have buuuuuuuurned! So all is well, and my teeth look so great! I am beyond happy with my experience. Definitely ask for Sierra- she is the BEST and so nice!

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    Pure Cosmetics NC- Wilmington - Waiting room

    Waiting room

    Pure Cosmetics NC- Wilmington - Waiting room

    Waiting room

    Pure Cosmetics NC- Wilmington - Post-teeth whitening

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    Post-teeth whitening

    Carter Kayte - Makeup by Holly @ Carter Kayte

    Carter Kayte

    4.9(30 reviews)
    4.0 mi
    $$

    I've come here about four times now to get my eyebrows waxed. I just moved to the area and I'm very…read moreparticular about how my eyebrows look--they shape your entire face! Rachel literally never disappoints. She's so pleasant to talk to and I always look forward to talking to her during our appointments. She really knows what she's doing and you will not regret booking with her. I always feel like my brows look my best once I come in for my appointment! So happy I found this place! Edit: I came here for my first facial ever tonight! If you are experiencing any kind of issues with your skin or want to learn from someone extremely educated in the subject, go and see Jennifer! She was so sweet and I loved speaking with her! She really knows her stuff and she will leave you with the most beautiful, glowing skin you've ever had! I will definitely be back in the future for more facials, and I don't think I'd trust anyone else!

    Love this place!!! It's gorgeous, clean and they are highly skilled. They do laser hair removal,…read morewaxing, facials and the list goes on. I see Rachel for my waxing needs!!! Been other places and they start great and goes down hill. She is quick... cause let's be real this shit hurts... she's complete... cause you want to limit the pain and a master at ensuring your designed appropriately to ensure you're beach ready. They are great with COVID protocols to ensure your safety by only allowing customers. You need to wait outside and they take you directly to your room, checkout is a breeze with a mobile link sent to your phone for contactless pay. It's a little challenging to get an appointment cause they're that good but plan ahead and know it's worth the wait and once you do, book multiple appointments in advance.

    Photos
    Carter Kayte - Lash lift with tint

    Lash lift with tint

    Carter Kayte - Holly: Owner. Brows by Holly.

    Holly: Owner. Brows by Holly.

    Carter Kayte - Before and after: brow sculpting.

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    Before and after: brow sculpting.

    Glo MedSpa - skincare - Updated May 2026

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