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PAL Office Products

3.9 (11 reviews)
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Office Depot

Office Depot

2.8(80 reviews)
1.9 mi
•$$

Located in the plaza near Buy Buy Baby…read more I visited this location for a pick up print order only. Rating based off of experience with order. First, after order placed, they were out of the type of card stock I requested - I received a prompt phone call regarding the issue and an Immediate fix at no cost to me. Picking up was super easy and the staff were very helpful.

This big store at about 5:45 on a Tuesday only had two team members in site. Went in for 8 copies…read moreand to get those papers laminated. I was made to wait 15-20 minutes to receive service because the girl was helping another nice couple... fine... that can happen. She finished them up, rung me up. I was quoted 10 minutes and after 20 minutes inquired to my wait because she continually worked the counter next to her manager. The 10 minutes turned into 40 kids were waiting for dinner. I paid for 10 mil on 3 sheet, but instead received some BS line that something wasn't working after my long wait. I received the items untrimmed and had to do so myself. 1 hour and 10 minutes at a dead store to get 8 sheets printed and laminated... and it wasn't isolated to a random employee... the manager allowed this to happen. The girl working the counter was very nice, but unfortunately inefficient. Nice to apologize for the extra wait time to the couple before me, then apologized to me expecting that 20 minutes into my wait with no work started it was appropriate. The manager standing next to her tried to justify vs mitigate the issue. Also worth noting there was a third team member eventually who was hard to spot because he was wearing a brown leather jacket over his red work shirt. I mention, because during the initial wait period I was looking to pay for an additional item which was no apparent of efficient.

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Office Depot - I received everything in 5 mil and was left to trim myself after a 10 min quote that turned into 40 ...add the extra time to trim after.

I received everything in 5 mil and was left to trim myself after a 10 min quote that turned into 40 ...add the extra time to trim after.

Office Depot
Office Depot - Conversation with corporate over complaint about the rude and hostile store manager.

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Conversation with corporate over complaint about the rude and hostile store manager.

Staples - Storefront

Staples

3.4(80 reviews)
10.0 mi
•$$

Larissa, who works at Staples in Menifee was very courteous, cheerful and respectful. Thank you for…read morehelping me out.

My experience with Staples was absolutely terrible. I ordered a banner, and it was done. I asked if…read morethey could make some certain holes in it, and the guy said he could do it in an hour. came back in an hour and told me that his manager said it wasn't (a priority) because I was a buying customer, which I don't understand how that works. I came back to the store before it closed to check if it was done, but it wasn't. Someone else told me that it would be ready tomorrow, but there was nothing they could do about it. They were sorry for my experience with the manager saying that I wasn't a priority. When I came back four holes on top, five holes on the bottom, and not even at all, not centered at all. It seemed like they did a terrible job and just put it together and told me to take it and leave. I waited two days and came four times before it should have been ready, besides the banner being ready already. I just asked for some holes around the banner. It was the worst customer service experience I've ever had. They should have accommodated me and said, "Hey, sir, I'm sorry to hear that. We'll be done in an hour for literally just making holes on the banner. Let me know that there are 50 people in the line, and he can't assist me when there are five people on the floor.

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Staples
Staples - Coming soon

Coming soon

Staples

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South Coast Copy Systems - Local service dept...

South Coast Copy Systems

5.0(1 review)
1.5 mi

We started using South Coast Copy Systems years ago at our San Diego location and have always…read moreappreciated their service. When we recently opened a second location in Temecula near our home, we were pleasantly surprised to learn that South Coast Copy Systems not only services the Temecula area but also has a local office here. We were so grateful to discover that our trusted provider was nearby as well. They made the process seamless by executing both the lease for our new equipment and the service contract for our new location. As part of that service contract, they stay completely up to date on the status of our machines, proactively reaching out when an issue arises. Their team communicates clearly, and their reps are always quick to respond. Every time they come out, they handle the issue efficiently and professionally. Not only are they knowledgeable and skilled, but they're also kind, courteous, and genuinely great to work with. We're so excited to continue our relationship with South Coast Copy Systems and incredibly grateful for the ongoing support they've provided to our business, helping us operate smoothly and serve our clients even better.

From the owner: South Coast Copy Systems is committed to giving you swift, quality service that you can rely on!…read moreOur company provides both new and used copier sales at affordable prices, as well as contract and non contract repair service and supplies for Canon Copiers and HP Laserjet printers. We also do Deliveries and Network Installations. We are locally owned and are San Diego's only Canon "A.T.S.P." copier service provider. (ATSP stands for the Association of Technical Service Professionals; an organization that offers certifications to top service technicians.) Which for you as a customer means we have the best trained, knowledgeable, and efficient technicians servicing your machines! We also feature the lowest prices on H.P. printer cartridges. Call or email us for a quote!

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South Coast Copy Systems - Little League sponsor

Little League sponsor

South Coast Copy Systems - Employee golf day !

Employee golf day !

South Coast Copy Systems - Corp. headquarters in San Diego

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Corp. headquarters in San Diego

PAL Office Products - officeequipment - Updated May 2026

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