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Murrieta, CA

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PAL Office Products

4.0 (12 reviews)
Closed • 8:30 am - 12:00 pm, 1:00 PM - 5:00 PM

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9 years ago

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11 years ago

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11 years ago

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Chris D.

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8 years ago

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9 years ago

They are easy to contact, and great to work with when things are needed for the copiers.

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14 years ago

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Review Highlights - PAL Office Products

“Chris the owner had his other technician go to Corona and get the part,come back and install it in the same day.”

Mentioned in 3 reviews

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3.2(90 reviews)
10.0 mi
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I love the Staples I needed help with printing and updating profiles and Denisha general manager in…read morethe printing area was so nice. She helped me walk me through. It took time out of her day to walk me through it so amazing so I just wanna give a shout out to Denisha. Thank you so

I have been here a few times. It is a very convenient location and the store layout is typical…read morewhich makes it easy to find things. My biggest gripe is the printing area. The printers are almost always out of service and the staff there is useless, rude, and lacks accountability. I had a printing job submitted and I received a call which required me to come in to help explain to them what I wanted/what their website was telling them to do. The staff recommended i do it another way so I came back the next day and things were missing, tabs weren't labeled, and my double sided document became single sided making it 3-4in thick! The staff blamed me for not correcting them even though they recommended me to XYZ to remedy the issues, then the manager blamed the website saying they weren't even supposed to put tabs in it, and then they went back to blaming me for all the issues. I ended up walking out and told them i'm not paying $100+ for something that is messed up. The manager was upset that I didn't want to pay but I would highly recommend never pay upfront at this location until you see the product. If i paid beforehand i am almost certain they would have told me to deal with ut.

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South Coast Copy Systems - Local service dept...

South Coast Copy Systems

5.0(2 reviews)
1.5 mi

We started using South Coast Copy Systems years ago at our San Diego location and have always…read moreappreciated their service. When we recently opened a second location in Temecula near our home, we were pleasantly surprised to learn that South Coast Copy Systems not only services the Temecula area but also has a local office here. We were so grateful to discover that our trusted provider was nearby as well. They made the process seamless by executing both the lease for our new equipment and the service contract for our new location. As part of that service contract, they stay completely up to date on the status of our machines, proactively reaching out when an issue arises. Their team communicates clearly, and their reps are always quick to respond. Every time they come out, they handle the issue efficiently and professionally. Not only are they knowledgeable and skilled, but they're also kind, courteous, and genuinely great to work with. We're so excited to continue our relationship with South Coast Copy Systems and incredibly grateful for the ongoing support they've provided to our business, helping us operate smoothly and serve our clients even better.

We've been with South Coast for several years and recently opened a new office in Riverside. The…read moreTemecula team is just as amazing as the San Diego team! Amazing service and amazing people!!

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Staples

Staples

3.1(114 reviews)
6.1 mi

Heather at Staples is absolutely amazing! Our team relies on Staples for our weekly printouts, and…read moreshe consistently goes above and beyond to make sure everything is completed correctly and on time. She is always kind, patient, and incredibly helpful. Whenever we run into a problem, Heather responds immediately and finds a solution. Her professionalism and excellent customer service make our weekly printing process so much easier. She is a true asset to Staples and deserves both a raise and a promotion!

I went into Staples to complete an Amazon return, and unfortunately, the employee who assisted me…read moreseemed frustrated before I even approached the counter. I was returning a set of Halloween garden décor stakes. When he had difficulty fitting them into the box, he rudely asked, "Did they come assembled?" I explained that they did not, but that I had left them assembled because I didn't want the pieces to get separated. He rolled his eyes, became visibly more irritated, and aggressively took the stakes apart and shoved them into the box. I was concerned they could be damaged, and I felt embarrassed because there was a line of customers behind me watching the interaction. I even apologized, despite simply trying to complete a return. He would not make eye contact and sarcastically told me to "have a good day." His demeanor was unnecessarily hostile and intimidating, and the entire interaction made me very uncomfortable. I will be taking my Amazon returns elsewhere in the future. Customer service should never make someone feel embarrassed or intimidated for simply completing a return.

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PAL Office Products - officeequipment - Updated November 2026

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