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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.0
    (4 reviews)

    I usually have an easy time when i go in person to pick up packages at fedex. I have gone to…read morefedex's across Michigan, ohio and georgia and never have a hard time until yesterday. I have no clue if the manager was on a power trip or something but this was the absolute worst customer service i have ever experienced in a fedex to date. I came in to pick up some packages for my boyfriend whom gets his work inventory shipped every few weeks. I had all the necessary information needed as far as my identification and the package details, full tracking # etc. which I have used every other time I pick up his packages for him. The staff member who went to the back to get the package, went behind a wall (where i could still see her) to tell the manager. I hear the manager saying she wont give me the package and that he needs to be the one to pick it up . She then comes back to tell me that. I started to tell her that I have gone to several other fedex to get his packages with no issues and she cut me off before i could even get halfway through my sentence and keeps repeating(almost at yelling volume) that the manager says no and that she cant do anything. the manager says no. and just repeats this a few times. I call him immediately to let him know they were not releasing his packages. He calls them as im leaving out the door and they lied to him saying that the reason they couldn't release the package to me was because the manager wasn't there to authorize its release which is VERY interesting considering I was just there less than 3 minutes before he called and the manager was very much there in person. Unless the staff member who was "helping" me was lying... I hope this whole staff gets proper training on customer service and learn proper store practices as I have NEVER encountered this type of behavior from fedex staff. I had time to contact corporate about this so hopefully they will tighten up and act professional moving forward.

    Needed some printouts for work. Really easy. Just emailed to an address, the shop pulled it up with…read morea reference ID, we reviewed and printed. Easy in and easy out. Michelle helped me out and walked me through the process. Price point is a little high per page ($1.42) for color printout on 60lb weight paper, but was a nice convenience to get what I needed taken care of in 5 mins. Total out the door cost for 16 color copies on card-stock was $24.48.

    FedEx Ship Center

    FedEx Ship Center

    1.0
    (2 reviews)

    FedEx drivers have lied about me being unavailable to sign for a package multiple times now. The…read morelast time happened Friday 06/02/23. I took a vacation day from work and was waiting at home for the delivery. While sitting by my window in full view of the driveway and road, I received an update, made by the delivery driver, at 1:33pm stating they attempted to deliver the package and that the resident was not home. Clearly the diver lied. Not only was I home, but my wife and son were home. This has happened before, so I was not surprised. I attempted to have the package held at their pickup facility, but according to FedEx the seller put a note on the deliver that it could not be changed. I called FedEx and after navigating through their miserable phone support system, I was informed that the package could not be held and that I would need to take another vacation day from work and be home to sign for the package. To any businesses reading this review. Please show some consideration for your customers and use a different carrier.

    I can't believe how big a liar FedExes driver is to say they delivered something to my front door…read morewhen I was home at the time. They cost the shipper a customer and more or less called my wife a liar on the phone. It might not matter to them that they cost another company a customer but like the old saying says "buyer beware". If this is the type of service I can expect from these lying dogs (sorry I didn't mean to denigrate dogs) I will talk to all of the people who ship to me not to use them, and I do get a lot of packages sent to me. Maybe this is why they can't keep help they are always looking to hire.

    Pak Mail - shipping_centers - Updated August 2026

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