Started out my adventure dropping off 3 packages and turns out 2 of the shipping labels were not…read moreall labeled right from Amazon.. Gentleman who helped was great but found out when back to work that there was a label not accounted for which would have cost me $250 if not returned correctly.. I called and talked to another gal who went crawling through the mass pile of boxes trying to locate the messed up labeling (my fault not anyone there). She took my name and number said when she located them she'd call me back...In which she did 5-10 minutes later. After getting ahold of Amazon to correct the shipping labels i texted the managers private phone with correct info and label identification as to what goes on which package. She took care of it while still running the store with a pile of people coming in. Cant say enough about the above and beyond assistance they provided for me today. Every one of them I had a wonderful interaction with. If there was 10 stars it wouldn't be enough, this kind of customer service is unheard of these days.. Thank you!!! Todd T

Needed to drop off my Old Navy returns at the UPS store. There is a self serv kiosk for returns…read morewith return labels but the kiosk said the 'Happy Returns' had to be done with an associate. ( Returns of Old Navy/Gap/Banana Republic) Stood in a somewhat long line, but it went fast, the associates were quick to get everyone thru. Nice space in a strip mall off of Hwy 65 and 125th/Main street exit. Plenty of parking. They have a copy machine and items for purchase such as sharpies/markers, padding, envelopes, packing tape, etc A convenient place for returns and any office supplies needed.

Was quoted a $13 shipment by Speedee's website. Had the package dropped off here, charge went up to…read more$40! It's cheaper to have speedee pickup from my house than ship from a collection point. Called this location and the guy that answered the phone was pretty rude and generally doesn't want to talk to customers. Never using mailbox express again.

Don't take anything here to ship. We had an international DHL return shipment prepared and dropped…read moreit off. They removed the customs invoice and then returned it to us because it didn't have an invoice. That invoice was in a clear plastic pouch. The return shipping label was clearly placed on the package. He just had to scan the label and put it on the truck. I don't know why he opened the customs invoice and removed it. It was clearly labeled. Now we have to contact the company and ask for another customs invoice and shipping label. More work for us when it wasn't necessary. I will never visit here again for anything.

Fast, been done on time.read more

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

Very friendly, personal, and easy to work with. We ordered custom stationary and they were able to…read moreturn around the job super quick. We called other places and they were quoting us a very long turn-around time, but PostNet really got the job done. Thank you!

Alex was the fastest most competent person I've ever met in this industry. Highly recommend him for…read moreall services that he provides.

i went in near closing to send a package and took a few minutes to pack it up myself, so i was…read moreanticipating an annoyed interaction--also because the usps offices where i just moved from were pretty bleak in terms of customer service any time of day, but the workers here were so kind & laid back. the was no line and i was in and out pretty fast. thanks again!!

The staff here is very disrespectful and not willing to help. I came here today to get my passport…read moredone and the initial lady I met told me to fill out a form and give. After doing that I had a question and there was an African-American lady working who was very unpleasant and for sure doesn't love her job. I wouldn't recommend this location for passports. There's a reason they only have 1.5 rating.

The email to email them a label is not correct on their website! It's actually print5116@gmail.com…read more We told the associate a couple times we emailed them a label and she took down all our info and asked us how we wanted to ship and we told her again we had emailed a label to them. She then printed it out. We were then charged $1 to print the label. Wont visit this location again as other locations were free to print a label. Location was extremely busy with line almost out the door.

Hey, UPS Rogers MN, is there any news about the guitar we shipped from your store in fall of 2024,…read morewhich guitar was never delivered, nor indeed FOUND? Any news of the payment of $1,000.00 which is the insurance we purchased? We continue to await news of the delivery of the guitar.....or our REIMBURSEMENT of the $1,000.00 insurance we paid for! We are really feeling royally screwed!

Britney was really helpful and kind when I came in today to do a return and have some documents…read morenotarized :)

The level of service here is top notch. especially considering the sheer volume of packages. Ive…read moreseen them take excellent care of unprepared and under informed customers with grace and kindness. keep up the great work.

I had never sent anything overnight. JT was awesome with pricing & getting me through the process…read more Welcoming. Thanks, JT!

Staff are very friendly and helpful even though I am returning a bunch of little packages.read more