While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

We had three sets of blinds needing repair. As senior citizens, we were hoping for a 'house call'…read more Another merchant never returned our call for the small job and on-site work. Guess we were 'small potatoes'. Thankfully, Window Trends responded quickly and were more than willing to tackle our repairs. Lisa, was terrific! She followed through with my request and kept in contact to verify the service. Joe and Tom arrived at the exact appointment time. They worked carefully and methodically. One of the blinds was more challenging but that didn't stop them from making sure the work was completed. They were a pleasure. Both were courteous and professional. As far as cost, it was exactly as stated at the outset. There was no price gouging. I highly recommend this merchant. From beginning to end you know they take pride in their business and appreciate the needs of the customer!

I have been trying to get them to repair a $2500 shade they created and installed for 3 months…read more They are very slow to respond to my repeated requests - slow to come by to inspect it, slow to come back and remove it to send it back to their "workroom", and slow to return any of my phone calls. It has been an exasperating experience which left me no alternative but to publish this review.

Customer service beyond my expectation. Expertise in helping with selection of color to work with…read morethe kitchen I'm designing. Thank you so much Neil!

Looking to remodel our powder room and came to General Plumbing soon after it opened on a Saturday…read moremorning. We were literally the only people in the store, yet the employees were so caught up with themselves that no one seemed interested to help. Seems like a business where you'd want to help consumers! Finally did get someone who came to try to help, but the suggestions we were getting just made no sense (i.e. we told him our bathroom was painted a dark navy with wainscoting and he suggested a sink with a navy blue cabinets).

Steven and Sons Upholstery did a fantastic job reviving the cushions for our couch. They are most…read morehighly recommended for any of your furniture repairs!

Excellent work. Very prompt. Helpful. Plan to use again soon. Have recommended to others who have…read morealready used them now

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

We hired Tristate Stone and Tile for a custom sink and countertop install. While the final sink…read moreitself turned out beautiful, the overall experience was frustrating and disappointing. As others have stated, they aren't very customer service focused with emails and phone calls left unanswered for days and weeks. Communication was poor from the start, with very little sense of urgency. Their installers broke our medicine cabinet during installation -- then blamed us and our contractor, saying it shouldn't have been installed yet. This was never communicated beforehand, and we had made it clear they would be responsible for any damage. While they eventually agreed to cover the cost, we had to chase them for weeks to get reimbursed. They also removed the doors from our vanity cabinet and lost the hinge screws, which caused further unnecessary delays. The sink arrived unfinished, with glue all over the inside of the custom basin. We were empathetic to the fact that they're short-staffed, but the delays dragged our project out by months. To their credit, they were honest and ultimately made good on everything -- but only after persistent follow-up. If you choose to work with them, be ready to stay on top of every detail yourself.

Good selection of flooring in the showroom. The installation was quick and it looks great!read more

There is a series of negative reviews below which really surprise me. I've only had great…read moreexperiences with this business. I think I know what the problem is which I will state later in this review. ABSOLUTELY BEST PRICES They absolutely have the best prices in northern New Jersey. How do I know? Well, it's sort of my job to know. I've literally gone to every single flooring/tiling store and Speedwell has beaten them all, sometimes by a very significant margin. If you don't believe me, call any store and get a quote on a piece of flooring. A lot of them will say they don't quote over the phone. (That's double-speak for we want you to come down and then hopefully, when you hear the price, you'll be too lazy to go back to the cheaper place and you'll just order then and there. What's crazy is that this actually works. Ask car dealers.) Think about this observation I made about them. Their normal prices are better than the sale prices of other places. It makes my job easier since I don't have to always comparison shop because I know I'm going to get the best price. I still do time to time to make sure but it's always cheaper. WHAT MIGHT BE WRONG I think the reason for the negative reviews is that this business does a lot of business with commercial buyers who buy in bulk. (Thus, the cheap prices.) They don't do as much business with residential customers so they don't have their own in-house installation crew. They sub-contract the work and that is the problem. They try to find good people but quality control is pretty tough when you are subcontracting the work out. This is probably the reason why there are so many complaints about the workmanship. Speedwell isn't overseeing the work so they can't control the results. Speedwell probably just offers installation as more of a "favor" to residential customers. (I'm not sure of this but I'm just speculating.) If I were them, I would just sell floor products rather than include installation. It's the better business model. But, what do I know, right? SELECTION AND TECHNICAL KNOWLEDGE The ladies in the store are absolutely the nicest people you'll meet. They let me take their only sample piece over the weekend so I could bring them to job sites. My designer could now see if the sample piece's color truly matches the room's surrounding fixtures. That's really great customer service. Their store has a real wide range of products to choose from and the ladies' technical knowledge is solid. What's more important is taste and they've made some great suggestions in the past. BUY THE MATERIALS HERE. FIND YOUR OWN CONTRACTOR TO INSTALL. This is how you save a few hundred/thousand bucks. The contractor is not going to go looking for the best price like you will. But, they do get a slightly discounted contractor's price sometimes so when you go shopping around, just say that you're a designer and you want the contractor's price. Not so hard, is it? I'm a property manager so I have previously used contractors lined up to install the product. I suggest you guys to look for contractors that will just do the install. To find good contractors, ask to take a look at work projects that they have done a year or two ago. (Newly installed product will almost always look good; the bad quality reveals itself over time. Look really close and be anal.) If you still want to use Speedwell's subcontractors, ask them to only suggest contractors that they absolutely know to be awesome. I'm sure they will tell you the truth. They really are nice people.

WDI carries some fantastic brands. We received 30+ replacement Marvin Windows and 8 Arcadia Custom…read morewindows for large renovation/addition project. The size of our order and the variety of windows gives us a good glimpse into the operation. Based on that experience, I can say the company is not run well, and we experienced serious issues with their integrity. Our project was during the pandemic (June-Dec 2020) when supply challenges and other issues on the home front were challenging. During a crisis one's true self shows in how they respond and treat people. We had many vendors that delayed our project, particularly given supply pressures. Most were really good about sharing their challenges in an honest way, and we reciprocated with patience and understanding. Unfortunately, the owner of WDI was not this type of person. He was dishonest about placing our order when he said he would and then provided new timelines every week to cover up his mistakes. It's possible some of the delay may have been out of this control--but given the number of errors he made (window color, glass type, metal type), it was hard to trust him. Never once did he own up to his mistakes and empathize with the impact it would have on our family. Ultimately, he could never get over his ego to say, "I'm sorry, I messed up." If he had, it could have been easier to trust him on all the other issues he had during the project. It's possible he faced some unique challenge more severe than our other 10+ suppliers, but it seemed he is accustomed to operating with many errors. I wish the experience was different and wish anyone that works with WDI more success. He did ultimately deliver our windows and corrected most of the errors--but the effort we spent and the time we lost on our project was painful, costly, and unnecessary. Consider PrinceWd.com or Northeastco.com. Both companies had tried to help save our project but we were too far in with WDI.

UPDATED REVIEW: We had the pleasure of Windows & Doors, Inc…read more to replace the windows in our condo. We needed wood, double-hung windows painted a specific color in order to adhere to the Historic Preservation Committee guidelines. We had a wonderful team for our window installation. Everyone we worked with from John with the initial estimation during our closing, to Shawn who walked us through the process and took measurements, to Pete, Ed, Ronnie, Ray and Ron were incredible and friendly. The team worked efficiently and it was easy to tell they were very experienced in their craft. They put down protective coverings on the floors and over the furniture and left our condo neater than we had it when they arrived. Pete took the time to show me how the windows worked and the team listened to my questions and addressed any (minor) concerns I had before they headed out. And, I can't believe they worked through lunch. It was a long day and they plowed through and worked diligently. Each of the guys was very polite and friendly. Though, of course, they were welcome to use the restroom, they each asked before they went in. They were incredibly organized, always having the next step ready and set up for the team to execute. In addition, they neatly bundled all of the debris so when the truck arrived on site to take it away, it was loaded in the truck 1,2,3. I would absolutely recommend the Windows & Doors, Inc. team to anyone looking to replace or repair their windows. It was a pleasure working them! PRE-INSTALLATION REVIEW: I was referred to Windows and Doors by the owner of another unit in the Condo building where I'm buying. I'm currently under contract and in the home inspection negotiations phase of the purchase process. The condo building where I'm buying is required to adhere to Jersey City's Historic Preservation Committee (HPC) standards and this made it a challenge to find the suitable window solution. That is, until I called Windows and Doors, Inc. I spoke with Phil at 8:30am and asked if there was any way someone could meet my fiancé at 10:30am that same day. We only had a small window of time in which we were allowed access to the unit to take measurements and secure estimates for the work we want completed. Phil let me know that while the team had an appointment that morning, he could squeeze in an appointment for us exactly when we were hoping they could meet us. Even with the very small amount of lead time, John H. and Shawn arrived on time and met my fiancé to get the measurements. They were very professional and courteous and let us know they would provide an estimate the following day. I received the estimate at 7:41am on the day they promised to deliver it; well under 24 hours from the time of measurement. I truly appreciate Window and Doors, Inc's responsiveness and look forward to working with them once we close on the condo.

Suburban Furniture in Succasunna offers a large selection of quality home furnishings…read more The staff are helpful and knowledgeable about the items sold.

Having shopped at Suburban Furniture in the past, they were our first stop when beginning our…read moresearch for a sofa/sleeper. As soon as we walked in, we were warmly greeted by Lisa who brought us upstairs and showed us some choices. No pressure, easy to work with we arrived at a decision and placed our order. We got notification that our order was ready for delivery and Suburban Furniture showed up on time and deldelivered without any issues. Highly recommended, great staff and delivery personnel. Will definitely return!