UPDATED REVIEW:
We had the pleasure of Windows & Doors, Inc. to replace the windows in our condo. We needed wood, double-hung windows painted a specific color in order to adhere to the Historic Preservation Committee guidelines.
We had a wonderful team for our window installation. Everyone we worked with from John with the initial estimation during our closing, to Shawn who walked us through the process and took measurements, to Pete, Ed, Ronnie, Ray and Ron were incredible and friendly. The team worked efficiently and it was easy to tell they were very experienced in their craft. They put down protective coverings on the floors and over the furniture and left our condo neater than we had it when they arrived. Pete took the time to show me how the windows worked and the team listened to my questions and addressed any (minor) concerns I had before they headed out. And, I can't believe they worked through lunch. It was a long day and they plowed through and worked diligently.
Each of the guys was very polite and friendly. Though, of course, they were welcome to use the restroom, they each asked before they went in.
They were incredibly organized, always having the next step ready and set up for the team to execute. In addition, they neatly bundled all of the debris so when the truck arrived on site to take it away, it was loaded in the truck 1,2,3.
I would absolutely recommend the Windows & Doors, Inc. team to anyone looking to replace or repair their windows. It was a pleasure working them!
PRE-INSTALLATION REVIEW:
I was referred to Windows and Doors by the owner of another unit in the Condo building where I'm buying. I'm currently under contract and in the home inspection negotiations phase of the purchase process.
The condo building where I'm buying is required to adhere to Jersey City's Historic Preservation Committee (HPC) standards and this made it a challenge to find the suitable window solution. That is, until I called Windows and Doors, Inc.
I spoke with Phil at 8:30am and asked if there was any way someone could meet my fiancé at 10:30am that same day. We only had a small window of time in which we were allowed access to the unit to take measurements and secure estimates for the work we want completed. Phil let me know that while the team had an appointment that morning, he could squeeze in an appointment for us exactly when we were hoping they could meet us.
Even with the very small amount of lead time, John H. and Shawn arrived on time and met my fiancé to get the measurements. They were very professional and courteous and let us know they would provide an estimate the following day.
I received the estimate at 7:41am on the day they promised to deliver it; well under 24 hours from the time of measurement.
I truly appreciate Window and Doors, Inc's responsiveness and look forward to working with them once we close on the condo. read more