They really are attentive to your needs from the initial phone call they start answering &…read moreservicing you immediately. , Vivian called me and started the ball rolling , then Jonathan and Derrick. I appreciate that they communicated with the insurance company and dealt with the technical issues. Derrick has very been patient and understanding . A consummate professional . He sent me Victor Mendoza Sr. to assist me the 1st day of clean- out. He is superb , efficient and an excellent worker . Although , it's the beginning of the project - I can recommend this company to anyone seeking this type of service .

We just had an inspection but the inspector was very knowledgeable and thorough. They recommended a…read morecautious approach and we really appreciated their integrity and the information.

In January of 2026 we suffered significant water damage to our home, at which time I contacted our…read moreHomeowners Insurance carrier, AAA, and filed a claim. One of the first questions they asked me was, do you have a contractor in mind to perform the remediation? I told them no, so they offered to put ProTech Construction in Arcadia on the Job, which I accepted and became one of the best decisions I made during that time frame. The first person they sent to our home was Ivan and his assistant (whose name I unfortunately forgot). They came to evaluate the damage and brought large dehumidifiers which they placed in areas with the heaviest water damage. Both men were very professional and knowledgeable and kept us in the loop during their damage evaluation. Upon completion of the damage Ray Lutynski took over and his task was to evaluate results of Ivan's damage evaluation and create an estimate of the cost to repair the damages and submit them to the AAA insurance adjuster for approval. Ray was a pleasure to work with he kept my wife and I informed throughout the process. He was very professional and knowledgeable about the remediation process and the insurance Adjusters requirements. Once Ray obtained the Adjusters' approval, the remediation task was turned over to Juan Lopez with Ray on hand to revise the approved estimates if required. Juan was also very professional and knowledgeable; he coordinated the reconstruction process which was completed on schedule. Juan accompanied my wife and I when we had to select various items. ProTech Construction also coordinated the packing and storage of our household items. It was a pleasure having ProTech perform the remediation of the damage to our home and would highly recommend them.

Protech did a great job, very professional and thorough in helping us navigate the entire process…read more I highly recommend them.

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I reached out to Rafael several years for repairs on my home. He was responsive and great, so this…read moretime I reached out to him again for another roof leak. Big disappointment. The first initial call was great and fast. As the work began, delays started coming up in almost every single process. Before the work began, I mentioned there was a small section of pipe that needed to be redone, and he agreed to do it. As the repair progressed, he didn't address the pipe, and kept telling me someone would be back to do it later on. Work began January 2026, and it is now almost May. Rafael has become super unresponsive, kept scheduling with no shows, and pushing back the repair. Then he just stopped responding altogether. Up to this point the repair still has not been done. ARG Service with Rafael was with an insurance claim. It seems to me like they just don't reply after getting paid. Very unprofessional and irresponsible. I want to recommend ARG and Rafael, but this experience has been frustrating and disappointing

Although we ultimately were not able to move forward with Paul Davis, I want to sincerely thank…read moreGary for the invaluable advice and support he provided throughout the process. He went above and beyond to help ensure our insurance company would cover the necessary smoke remediation for our home. Gary was extremely thorough in his estimate, proactive in working with insurance, and consistently responsive to every question I had. Thank you, Gary, for truly caring. If circumstances had allowed, I would have absolutely chosen Paul Davis to remediate our home.

Gary was a crucial part of our daughter's healing journey. Without his recommendation for a…read moreholistic inspector we would not have found the root cause of her declining health condition. We are SO grateful.

My Grandma's home was severely damaged after an electrical fire and we were connected with SERVPRO…read moreof Arcadia through State Farm. Considering the enormous amount of details and stress involved with rebuilding a house, I will forever be grateful for the help from the co-owner Amy Moufarrege. With all due respect, I would advise avoiding working with her dad Tony who was a little too "old school" for my taste. Amy however was professional, patient, and kind. It took almost 2 years to get the house rebuilt, especially since things needed to be updated to meet current codes and so many phases needed authorization from insurance. Amy always did a great job of answering all of my questions and concerns. Also, there were times that we had special requests with the rebuild and her team was able to offer creative solutions that still allowed us to stay within the insurance budget. To anyone recovering from a house fire: CONSULT your insurance agent so you understand all of the details of your policy coverage; it'll definitely help expedite the process and reduce the confusion when trying to understand what services/repairs/resources are covered or not. I would definitely work with Amy and her team again for any other contracting/construction needs!

Servpro has been extremely helpful and patient with me. The owner Amy is great! She even had…read moresomeone deliver my portable ac unit to the place where I'm staying during the reconstruction. I was so grateful for that act of kindness. Thank you Servpro!

We had a major home renovation project for the entire house and Todd and his guys did a great job…read more Todd is very detail oriented and he puts great care and effort in his work. He did a beautiful job on our shower amongst many many other renovations he did throughout the home. Communication was fantastic throughout the entire project and Todd was just the best we've ever worked with. We will definitely be calling Todd in the future for other renovations to be done at our other property. Thank you so much Todd! We couldn't be happier with you and your work.

They brought in new management, nothing's changed, bad work, blame game, throw subs under the bus…read moreas an excuse to not pay.

Flavio was outstanding. Extremely patient with me. Remained…read moreon standby for weeks and ready to start at a moment's notice. The best part is the amazing job he did while taking meticulous care to cover my floors and protect walls or wood from any scratches. My neighbors also commented on how clean and quiet they were. He made an awful experience extremely bearable.

We called because our neighbors pool overflowed and flooded our property. Called M.A.C…read more Francisco arrived quickly and determined what needed to happen. They pumped the water out from under the house, turned the soil and put fans in. They took photos and videos of all the work every day. It was really helpful to get a progress report. Amazing service. I'd recommend them to anyone

I couldn't be happier with the service I received from Urgent One Restoration. They recently…read morecompleted a crawlspace cleanup at my home, and the entire experience was outstanding from start to finish. The team was professional, punctual, knowledgeable, and took the time to explain everything they were doing. They treated my home with care, kept me informed throughout the process, and left the crawlspace incredibly clean. You can really tell they take pride in their work and genuinely care about their customers. What impressed me most was their attention to detail and how hard everyone worked to make sure the job was done right. They went above and beyond my expectations, and I felt completely confident knowing my home was in good hands. If you're looking for a restoration company that's honest, reliable, and truly committed to quality, I highly recommend Urgent One Restoration. Thank you to the entire team for your exceptional service--I wouldn't hesitate to call you again or recommend you to friends and family!

When unexpected sewage cleanup and water damage happened under my house, I called Urgent One…read moreRestoration, and I couldn't be happier with the service they provided. From start to finish, the experience was exceptional. A huge thank you to project manager Sarkis and his crew, Koko & Irvin. Special thank you to Koko who ran the sewage cleanup under my house and making it look like it was never there. Their professionalism, honesty, and step-by-step explanations made a stressful situation much easier. Their communication was outstanding, the pricing was fair, and the quality of service exceeded my expectations. Overall, it was a stress-free experience during a difficult situation. If you ever experience water damage or fire damage, I highly recommend Urgent One Restoration. Thank you for turning a stressful situation into a positive experience!