1. Pagoda Lane

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Paradise Valley, AZ

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Pagoda Lane

4.7 (14 reviews)
Closed • 10:00 am - 6:00 pm

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Stationary
Delaney B.

The one stop shop for gifts, cards, accessories, and general things to step up your home. Any time I have a birthday or party coming up this is my first stop. I love that I can embroider something and make it personalized for so cheap and the turn around is super quick (shout out Chip on the machines!) - makes any gift so sentimental and elevated or you can get an adorable candle, piece of clothing, slippers, pretty much anything. They always have new and cute stuff going in so every time I stop by I always pick up a new item. I also love that it's a small family business! Heather, Chip, and Payton are the sweetest people and can help you pick out the perfect gift or find the best way to personalize an item. I can't tell you how many bags, hats, or robes I have gotten personalized and they've all helped me pick out the cutest things. I cannot recommend this place enough!!

My new bag!

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2 years ago

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4 years ago

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2 years ago

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11 months ago

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2 years ago

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2 years ago

Business owner information

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Chip H.

Thank you Karen! We appreciate the kudos!

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

I love this shop! I do a lot of personalization with them . They are quick and reliable and very friendly!

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4 years ago

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Review Highlights - Pagoda Lane

“the owners are so sweet and were even able to do an embroidery for me on really short notice.”

Mentioned in 2 reviews

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I learned about Kreiss from a designer friend who swore they make the most comfortable and quality…read moresofa you can buy. I have been in the market for a replacement of my RH sofa that I have been unhappy with since the day it was delivered, and am so happy I discovered this amazing gem! From the minute I stepped in the showroom, the team's professionalism and passion for quality furniture was apparent. The showroom itself is stunning, and you can tell they take a lot of pride in the craftsmanship of each piece. I could not be more thrilled with how my sofa turned out and it immediately became the centerpiece of our home, everyone who comes over asks where it's from. Thank you Kreiss!

Very disappointing experience with Kreiss. I purchased a sofa based on a fabric swatch that was…read moreclearly a darker color. I specifically told the salesperson I needed a dark sofa because I have a black cat. When the sofa was delivered, it was noticeably lighter than the swatch used to sell it. When I raised the issue and provided a photo , Kreiss first said the swatch was positioned differently in the weave. After I provided more photos showing the same discrepancy from multiple angles, they said the difference was just "normal dye lot variation." The contract also contains extensive fine-print terms that appear to limit customer protections and discourage refusing delivery--none of which were explained during the purchase. When I tried to raise the issue and withheld the remaining balance to encourage a discussion, I was told I should have requested an "approval cutting" and was threatened with legal action and attorneys' fees. There were also delivery delays and poor communication despite my requests for advance notice. I ultimately paid the balance, but I'm now stuck with an expensive sofa that does not match the swatch used during the sale. Based on my experience, buyers should review Kreiss's contract terms very carefully before purchasing.

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Pagoda Lane - homedecor - Updated October 2026

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