Their official hours are "8 to 5." They told me over the phone the same day that they were "open…read moreuntil 5." I went there straight after work and arrived by 4:45, however the auction house gates were already closed and locked. The sign on the road is a rather small sign hidden among larger billboards. Once you arrive, there is no signage directing you where to go. I went to one of their other buildings first, also no signs, to find that out. They didn't seem to be bothered that the auction house folks had left early after telling a potential customer over the phone that he could come in after work before 5. I just want to turn in the paperwork so I can get approved to bid. If you don't want my money, well okay, message received, loud and clear. When I previously asked about the cars they were auctioning (make, model, year, mileage) that they had advertised in the paper, they said they didn't have that info. What gives? Luckily I was able to get the information from the owner. If their product is as good as their attitude toward customer service, I'd say steer clear.

honest, down to earth people. Everyone there is eager to help and very friendly.read more

***BUYER BEWARE OF THIS DEALER*** They buy auction vehicles…read morefrom Iowa at wholesale and sell to you at retail. When you buy "as-is" you're stuck. I purchased a Lexus LX from Wes and Kenneth on May 1st, knowing it would need some TLC. 19 days later, after a new AC compressor, timing belt , etc. I found that the vehicle cannot tow because the frame is too rusted in the rear. 3 different shops confirm, and one of them told me the truck IS NOT SAFE TO DRIVE. After asking if we could work something out, I'm told I'm ON MY OWN. I know I should have been more careful, but it's an expensive lesson. Very expensive trip out to the boonies for nothing. I'll have to trade or salvage and take the loss.

So far, so good. Bought a Honda Ridgeline truck from these today. After a couple minutes of…read moredickering, they dropped their asking price to the lower range of BB value. No fluff here. The truck had not been shined and polished. No smoke blowing here. I drove the truck and it rode and drove great for an older vehicle. If all is good, I'll sign off here. If not, you'll be hearing from me.