Great place to buy a car. Chip gave us the best trade in values in the area and it was fast and…read moreeasy. Awesome guys.

Found a car online today. Called made appt to drive. Lawrence was my salesman. Very knowledgeable…read moreand kind. Made the deal in 5 minutes and best of all NO document fees!!!! Everyone was kind and professional. Would highly recommend.

They have done a couple jobs for me on my truck, they did excellent work both times, they do it…read morewhen they say they will, Very good body shop.

My car was hit in a parking lot and after having several estimates, high class collision was the…read moremost considerate and gave most attention to work that needed to be done. High class collision went beyond their work of just fixing my car to help me better understand the process of dealing with the insurance companies. I got my car back very fast considering the process of fixing it. Very nice people and great business to go to. Highly recommend.

My car tire popped and there was no one open at night on Sunday that could take care of car tires…read more We had run-flats so we drove the car to a motel. We called him at 1:00 to see how soon he could help us. He was ready ASP, the next morning he called and found us a new set of tires. He was happy to show up and tow the car from the motel to his shop and had us back on the road in no time. He was very nice and communicated the progress often. Overall, we had a very good experience and the would recommend if you ever need help on the road in Illinois.

After getting 2 flat tires late at night, Jacob's Services we're called. Two men arrived and were…read moreincredibly thoughtful, kind, and went above and beyond with helping us out. We were in a rental car and with all of the issues that came with that Mickey with Jacob's Mechanical Services & Towing was continuously incredibly helpful. I could not be more thankful to their support and kind demeanor.

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

When we needed service Lents was there quickly and did the job well. Very reassuring and made a…read morestressful situation easy to deal with.

Just bought our first motorhome and was the first trip in our 2012 Tiffin Phaeton. Second day on…read morethe road ... about 7 pm .. we broke down on the interstate. Found Matthew who came right out and diagnosed the problem. Alternator and missing Serpentine belt. 38 hrs later due to parts availability...Matthew had us up and running. Can't thank him enough! He was professional, polite and must of all...knew his stuff. Thank you so much Matthew.

My son needed his car towed to a body shop and Vanzant's did a wonderful job handling it with care!…read moreThey were fast, efficient, and very polite. I will definitely use their services again!!

I wish I remembered the name of the guy that came out to jump our rental the last 2 morning at the…read moreSuper 8 in Metropolis. He was great! Called us as soon as it was dispatched to him was there within a short time and had us going both times. Thank you for making the mornings easier. (We finally got the rental switched out and on our way home)

It's been almost a year and I am just now posting. That is how much I appreciate what you did for…read moreme. You picked me up at 4 a.m. on the side of the dark highway on a Sunday morning when my rental car tire went flat. You drove me and that car to St. Louis Missouri that very morning so I could make it to my big brother's funeral. I can't say enough good things about a terrible experience because of the two very kind gentlemen that work there and were so kind.

I stopped in on a Wednesday and set up an appointment for dropping the car off at 8 am on Friday…read more They gave me a call at noon and said the car was ready! They found a malfunctioning coil and replaced it. It's been a couple of months since the repair and the car works great! Since my auto was working great, I decided to have them look at my pickup. Previously, I had the pickup worked on by a couple different shops and one repaired an electrical problem, later another shop worked on it, yet the truck ran poorly, lacked acceleration. Troy found a leak in a couple vacuum lines and replaced another component in my truck. The pickup now starts right up, no longer lags when it accelerates, runs smoothly, and the gas mileage has improved. I am very satisfied with the work done on both my vehicles at Troy's Auto.

Had appointment first things in the morning, dropped off at 7:30am. On my way home walking so an…read moreolder vehicle going in that direction. Later around noon called and said I was next up. Call around 1:30 and they told me it was on the rack. Walked back up to Troys at 3:15. My car was parked at the same spot I left it. Went in and asked if it was done and they said they never pulled it in, said they thought it was in the shop when I previously talked to them,which I believe was not true. The older vehicle I saw on the way there was in the shop but my car hadn't been touched. They just seemed to act as if they could care less. Piss poor costumer service will not be going there again. Service: General repairs & maintenance