Excellent ! Nicest staff took such great care of us! We will return & tell all our friends!read more

+Jeff's autobody and repair shop is incredible The job that…read morewas done on my Altima I live in Murray yes took my vehicle to Jeff's One of the only certified Nissan/Infiniti body shops in Western KY Also from check out his wall he is certified on all manufacturer vehicles Why take a chance to have future problems Take it to one place insurance and everything else I think I was leaving with Enterprise car rental in about 15 minutes And when I got it back it was perfect This is coming from a Nissan certified Master Technician and ASE Master Technician 28 years with Nissan North America.... retired Ken Kukowski

Wouldn't take our vehicles anywhere else. A tight, well run shop, where we feel comfortable knowing…read morethe job will be done properly and correct, at a fair price. Thanks to the Great Crew

These people should all be in jail!! my advice to anybody considering using their services is…read more.. RUN!!!!!

Had a blowout on the interstate in our RV. They came quickly and changed our tire and they were…read morevery professional and reasonably priced. I highly recommend this service.

Had to get my 2015 Peterbilt car-hauler towed and I was loaded. I've used this company in the past…read moreand had a good experience. This time was the same. They sent Zach out to tow me and what a great driver and worker he is. Very professional, level headed and calm, and already drives like a veteran truck driver--thank you Zach for getting my Pete to a garage safely and efficiently.

I was trying to diagnose a sound from one of the rear wheels. They diagnosed it right away, quoted…read moreme an excellent price, and did it for that price once the part came in. Also, whereas some places would try to convince me that I needed new tires on the rear, they recognized the value of the tires that it had. Finally, while I was there for the repair, I asked if they did the kind of work required to reconnect part of a body panel. They do, and it was repaired by the end of that visit. Plus!!! They did not charge me for that extra repair even though I said that surely I owed them something for the extra work!!! My old car repair people retired, and I was looking for a new home. I've found it.

Always received decent service from this shop in the past. Took vehicle over for a 4 wheel…read morealignment, and it took 3 hours, when every other place I have ever had it done, was about an hour and a half tops. They had no other vehicles in the shop, so I have no idea why it took so long. The fact that they charge a $15 shop fee on a service they already offer, plus a 3% convenience fee for using a debit card, is beyond ridiculous. It would have been nice to know these fees were going to be charged up front, before making the appointment. An extra, unexpected $30.00 charge on top of the quoted price, is just insane.

The Hester boys are great. They are very honest. Had a problem with my 94 full-size Blazer not…read moreshifting. They worked on it and found a hairline crack in it that kept it from building up pressure to shift. They rebuilt the transmission stronger and and it pulls great. I will always go to Hesters for my transmission needs.

They looked at my nieces car for no charge when she thought there were transmission problems. Same…read moreday service with a smile. She was traveling from Michigan and they treated her like a neighbor. Would recommend them to anyone looking for fast friendly service.

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

Ronnie fixed my truck by finding the problem others couldn't. Great to do business with. I highly…read morerecommend Ronnie Lyell Automotive and will be using him for all repairs

I HIGHLY recommend Andy at KENTUCKY MOBILE AUTO SERVICE @ (270) 217-6858. My son's 2004 Honda is…read morerunning well after Andy agreed to an evening service call in Paducah to change the damaged rear rotors and worn out brake pads The job took longer than expected due to additional complications of an older vehicle, but Andy was patient, personable and professional, taking time to answer my questions. He also put air in the spare tire and did an overall check of the car and let me know what we need to address once we get to our destination. He saved us from panic and potential frustration of being stranded mid-travel, and possibly even an accident along the way. Thank you, Andy!!!

7/27/26 Just got rescued by Andy (Kentucky Mobile Auto…read moreService). Exceptional customer service. Rapid response time - arrived quicker than quoted ETA. Very thankful for his expertise & assistance especially during this hot weather. My husband is a heart & kidney transplant so we were limited on what we could do; Andy was very helpful and extremely considerate. We highly recommend Kentucky Mobile Auto Service. ~ Tammy & Shawn Booth, Huntsville, AL