This place literally ripped me off at the end of a long day by 2k. They did not care. They took…read morecare of nothing. I'd never buy from them again. I'm sorry I did.

Gave a review already. My car dnt seem it was fixed at all. Sounds the same and o can't go thru…read morethis again on this. I had to trouble with transportation to begin with I had a rental but could only keep for so long because of financially and jar dot work out rides to and from work.

All the people that worked there were so friendly and honest. They were totally upfront about…read moreeverything and didn't try to hide stuff from us. Their vehicles were all immaculate. The process was quick and so easy we walked in, found the truck we wanted, they handed us the keys and we took it for a test drive. They gave us a more than fair trade for our old truck and worked with us on a price for our new truck. I can't say enough good things about them, next time we're on the hunt for a new vehicle we'll definitely check in with them first.

These people are the most honest and friendly car dealers I've worked with. They will not knowing…read moresell you a car or truck that has issues. The Corvette I wanted to buy didn't meet their standards so they pulled it off the lot before I flew in from out of town to take delivery !! That's integrity and its very refreshing to see these days.

Bad customer service! Contacted them about a vehicle filled out credit applicatio. Got a message…read moreabout down payment, answered that and never heard anything back! I've tried several times to get in touch several times but still nothing. I even talked to a sales manager at the dealership. Still nothing! Now they have sold the car I was interested in! Very unprofessiona!

My truck has been at this dealership (Mayfield, KY) since June 8, 2023. Today is September 18, 2023…read moreand they still have it. I took my truck to them because it was losing coolant. They looked at it and stated that they changed out the coolant reservoir and that they test drove it and no leaks. I drove it home and it had already lost coolant. Took it back and then they said I needed a new head gasket. They changed the head gasket and stated that they drove it and all is good. Again, I arrive to pick it up and I have a check engine light on and a glow plug light illuminated. They keep it and try to repair that issue. I get a call again saying they changed the glow plug and that my truck is ready. I pick it up and break down on the side of the road 1.2 miles away from the dealership. There was diesel fuel everywhere. I wait on a tow truck on the side of the road for about an hour and a half. It gets towed to the dealership and I have to wait for them to diagnose it again. They state that I need a new fuel line. After replacing the fuel line I get a call that it's ready. I go pick it up and break down again, about 2 miles away. Again it has to be towed back to the dealership. They state that I need a fuel injection pump. This is all from my initial issue of losing coolant. During this process my truck had damage on it from lowering the cab onto the bed. They did send it to the body shop to be repaired. Communication is lacking. The majority of time I have to reach out to find out the status of my vehicle. A part was to arrive a certain day and that day would go by and I would reach out to get an update and the part wouldn't have arrived but no call or text from the service adviser. I asked if my vehicle was ready one day, and it was but wasn't contacted by the service adviser. The service adviser tells me about her work load. This is the last thing a customer wants to hear when they haven't had their vehicles in months. There is a lot of improvement needed at this dealership. Communication being at the top of the list. Hope this helps potential customers make an informative decision when having vehicle issues.

Jim is a great salesman and all around nice man. I am very happy with the car I bought from him…read more And his helper is equally nice and very helpful.

I had a deeply disappointing and unethical experience with Perkins Motor Plex in Mayfield,…read moreKentucky. My son and I had been in communication with them for almost a week regarding a vehicle they had listed for sale. After confirming the transaction details with my salesman, Logan Stout, I completed and submitted loan documents to start the purchase process. This morning, Logan called to inform me that another customer had expressed interest in the same vehicle. Despite my son and I actively working with them to secure the vehicle and being well into the purchase process, they allowed the other customer to buy it instead. This was not only a shocking breach of trust but also a glaring display of unethical business practices. My son and I had invested considerable time, effort, and resources into securing this vehicle under the assumption that our deal would be honored. Instead, they prioritized another customer, completely disregarding the commitment they had already made to us. This lack of integrity and respect for their customers is unacceptable and speaks volumes about their approach to doing business. I would strongly advise anyone considering purchasing a vehicle from Perkins Motor Plex to proceed with extreme caution, as their actions demonstrate they value profit over professionalism, honesty, or customer loyalty.

We bought a 2018 Honda Accord for our son. Within 3 months of buying it, we had to buy a new head…read moregasket which cost over $3,000. Then around 6-7 months after this costly repair, we had to replace the belt drive transmission which cost us $6000. So within our first year of owning the car, it cost us an additional $9000 . I contacted Perkins and all he would say is " I am so sorry." Well, I honestly doubt this. I believe they knew we were sold a lemon. We will never buy from Perkins again. We had bought 3 cars from them in the past, and we have learned our lesson.

Had a great service experience here. Our 2014 Accord starter was failing and we are on an extended…read moretrip (900* miles) from our home. They got our car in and turned around in a little over an hour. On a Friday afternoon no less!! Kudos to Justin the service advisor and his boss Johann.

The Lifetime Warranty they offer is a scam. You have to jump through so many hoops that it's…read moreimpossible. Especially with taking 4 weeks to get you in for an oil change. I tell everyone I know to never buy a car here. I even filed a better business bureau complaint and they didn't even respond. Buyer Beware!!

While taking some vacation time in the beautiful lake wappapello area in Mo I said stop and pull in…read morehere, I saw a very clean/rust free used car that I always liked at a small used car dealer. When the car was new it was not on my radar so I never had a chance to own one and I only later came to appreciate them after they were not made anymore. Andy was a great guy to work with and I left with the car even though I already had my car down there, getting two cars back to Milwaukee would be a challenge to sat the least. Andy was no pressure and said take the car for a while, see if you like it and he didn't even want any license or collateral to leave for a 1/2 hour of Hwy and city driving to put the car through its paces. We don't do that in Milwaukee Wi, his trust of us with out knowing who we were are was refreshing for a dealer. I walked in and drove out with the car on impulse, now the challenge of getting this car home would be tough because there is no direct public transportation and it stops three hours away from the car so I was on my own.