I typically do all of my own maintenance, but on my wife's 2013 VW Tiguan, I didn't have the time…read more(or the desire) to replace the water pump myself. I called and they asked me to drop off the car to take a look and confirm that it was the water pump which they did. They quoted me a number that I was happy with so I gave them the go-ahead on the repair. They called the following day to say it was ready to go and my bill had come in well under the quoted number (saving me approx $130 under the quote). To date, a year on, no leaks or issues whatsoever with the repair. I am definitely satisfied with my experience at this location and am actually headed over to discuss another issue with them this week.

My car broke down in Paducah, KY while traveling back to Florida from my fathers funeral in St…read more Louis. I had to have a new fuel pump. My car has 2. They replaced the bad one and broke the good one. They then refused to acknowledge their mistake even though the evidence discovered when I returned home by my regular mechanic is undeniable and scary. It's not an overstatement to say they allowed me to drive away in a car that should not have been on the road. It was a safety hazard to me and other drivers. They exacerbated one of the worst periods of time in my life. Their shoddy work cost me a lot of money, paid to them for my "repair" and then fixing what they broke when I returned home. If you break down in Paducah, KY., I suggest you use another repair shop.

This correspondence is in regards to the commendable and exceptional service I have received from…read morethe staff at Coad Toyota in Paducah Kentucky. Since December of 2023 the following team members Josiah, Dan, Daylen, Elijah, Salina, Trenton, Ashley, Zach, Lonnie and Dennis have always exhibited a genuine and sincere desire to make my experience at Coad Toyota a positive one. The team members have never once given me the impression that they were just going through the motions because it was their job. I have always been impressed with level of professionalism and pride that the team takes to make sure the needs of the customer are always meet. I am Thankful and Appreciative for at all they have done. The team has earned my utmost respect and I look forward to doing business with this dealership for many years to come.

I bought 2 cars at this dealership. The first one was a 23 Corolla and now a pre owned Rav4, CPO…read moregold. I noticed the steering wheel was crooked to the left even before I bought the car but they brushed it off. I finally took it to an alignment shop to get it checked and it was off, got it done but my steering wheel is still crooked. I dont what to do since the dealer says the car is fine. Im not sure I will be purchasing another vehicle from this dealer. Maybe if its a brand new one but definitely not a pre owned one.

If I could leave zero Stars I would. The absolute worst mechanic experience I've ever had. Took my…read morevan there three times for them to work on the air conditioning. Spent hundreds of dollars. They never did get it right. Different mechanics every time I went. I would recommend this place to absolutely no one. I talked to the owner and got nowhere.

We were traveling and our van started to overheat. Everything was closed until the morning. We went…read moreto Troy's because they opened first at 7:30. They were rude and said couldn't help us until next week. We then went to Supreme Automotive which opened at 8. They couldn't have been any nicer. They had us wait while the van cooled down and then did a pressure check. They were thorough and pleasant. They helped us diagnose the problem and we could continue our travels. These two places are night and day!!! LOCALS PLEASE SUPPORT SUPREME AUTOMOTIVE!!! Character matters and they are HONEST and KNOWLEDGEABLE!!! THANK YOU SO MUCH SUPREME AUTOMOTIVE!!!!!

I have purchased many cars from Paducah Auto Auction and it has been nothing but a great all-around…read moreexperience. 90% of the vehicles I purchase have been very good vehicles. The people at the desk are very friendly and easy to work with. The Cafe' even offers free breakfast and lunch on alternating Fridays. I will give this business 5 stars for service and quality of product.

The service department has OUTSTANDING customer service skills and behaviors. Best service…read moreexperience at a dealership in over 15+ years.

I was in paducah on a visit from Florida and about to travel home when my check engine light came…read moreon. decided on Stovesand bc they were open on Sat morning. craig, the service mgr was able to diagnose the problem in minutes. ended up having to stay an extra day for repairs, but the team was top notch and fast and courteous. can't say enough good things. I highly recommend them.

Traveling through town in a very strong storm in our windshield wiper broke. They fit us in right…read moreaway and fixed it within minutes at a very reasonable cost. Super nice guys highly recommend!

Excellent service and great prices! Brought my truck in for an alignment and was in and outa there…read morein about an hour. Definitely recommend good job guys

I've never been in an accident before but long story short, I was backed into and the driver side…read moreof my vehicle was messed up and the person liable had his insurance pay to fix it and I was relieved at just that portion. But the body shop did really well with a timely fix!

We have spent probably $6000 for various repairs over the course of 2 to 3 years and have been…read morevery pleased with all of the services. I had to laugh at the other guy leaving a negative review under the name "dirty white smuggler" or whatever the heck he wrote for his profile name. If you want to believe a guy with that kind of maturity, best of luck to you. I wouldn't.

I had a great experience purchasing my truck from this dealership. Dakota was the salesman who…read morehelped us, and he was extremely helpful throughout the process. He was knowledgeable, professional, and made the experience smooth and stress-free. I really appreciated his help and the way he treated us throughout the purchase. I'm very happy with my truck and would definitely recommend this dealership to anyone looking for a vehicle. Thanks to Dakota and the team for making it a great experience!

I love going to Country for getting our vehicles serviced and Dorris is always so helpful and great…read moreto work with. However the guy who runs the tire department was so rude and unhelpful. I have never experienced bad service from them and go out of my way to go to Country but I will rethink getting our vehicles serviced there after working with the older gentlemen who was in the tire department. Everyone else is fantastic!!