As an active river type, my boyfriend and I decided to pack up and head out to Rome for a day on…read morethe river. Our expectations were simple: Tubes, music, and enjoying each others company.
We put in the information for our GPS for River Ratz, only to be met with an old, dilapidated building beside the tracks. Come to find out, this was not the right location. So, we put in another address, which then took us to the drop off, still no place to pay. At this point, we're frustrated, so we ask the gentlemen there at the drop off "Where do we actually pay for this float?" He gives us the address, and yet again, we start another journey.
We finally get to this bar called Cosmic Dog. The 'place to pay' was a pop up tent on a sidewalk that was leeching off of the Cosmic Dogs parking lot. The attendant was really sweet and personable. With that said, we quickly learned that at 11:00... they already sold out all of their equipment. We just drove an hour, to three locations, to find this place. She reached out to her team and she said they would get back to her.
After 30 minutes, we come back to the tent and learn that she still hadn't heard anything. We asked her to check again, and come to find out, they could squeeze us in. We were happy to hear this, and decided to stick around. At 12:18, an hour and some change later, the 'shuttle' (which was an out transport van that sounded like it was about to break down) came to pick us up and drop us off where we'd just been a little over an hour before they picked us up.
FINALLY, we get to the water. We're given two tubes, two life vests, and we're offered a tube for our cooler. We denied the additional tube and asked for straps to connect to one another. Apparently that was against the rules, even though they wanted us to strap the cooler tube to our tubes...
After 2 hours of trying to get on the water, we finally get down the boat ramp (which is public access), and we get in....
The flow of the river was exhaustingly slow, you are in the heat of the sun for anywhere from 3-5 hours, and there are hardly any places to stop. We understand that this had nothing to do with the company, just nature.
BUT....
Over the course of our 5 hours float, my boyfriends tube deflated 3 times, where we had to stop and inflate it on the bank of the river that did not exist. We paid $41 dollars for this... you'd think that the tubes would be good enough to withstand a gruelingly slow float down the river.
At the end of the float, you have to 'stick to the right' or you will 'go bye bye' down the wrong side of the river. You have to get off at this boat ramp (also public access) that is surrounded by extremely deep water until you get up to the ramp. You hand a gentleman your tube, and then walk 'a couple blocks' back to your car.
Ultimately, our first experience with this business was very underwhelming. It was unsafe, seemed like they threw the entire operation together in less than 24 hours, and then you get off of the river into the middle of a public boat launch. Not to mention the deflating tube that we paid $20 a piece for... and the exhaustingly slow float.
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If you are looking for a nice, comfortable float that offers some shade... take an extra hour drive up north and hit up the original tubing joints in Helen.
If you are looking to kayak/ SUP, RIVER RATZ is the PERFECT PLACE FOR YOU.
But us, we will never visit here again. Thank you for the experience and we hope you all the best, but our first impression just didn't work out well.
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If you would like to have a better impression on your new patrons, post your current status on your website. Let people know that you are sold out. Get a safer, bigger van OR BUS. Let people tie their floats together. Recommend bringing paddles or ores to gain some speed on the float. Or just offer kayaking and stand up paddle boarding.