By far one of the worst companies I have ever purchased from. They sent me a pool cleaner with…read moremissing parts. I could not exchange at the Gadsden because none were in stock. I called customer service and they wanted to charge me full price and shipping which I told them was not acceptable. They sent me a defective vacuum from another store. I get the the new one and attempt take the other one back. It had been in the pool for approximately 1 minute before we realized the part was missing. Lady working the counter at the Gadsden store was a bit of a snot and that's being kind. They refused to take back the vacuum back. They told me I have to call the manufacturer to get a letter so they can refund me. This stores corporate return policy is absolutely the worst. If you buy something and it's not right somehow it becomes your problem. I would not recommend buying from Academy unless you have money you don't mind wasting.

Poor Customer Service - Will Not even Answer The Phone…read more I wanted to make a purchase from the Gadsden Alabama Academy Store yesterday. I wanted to see the item I was purchasing prior to the purchase and not just the pictures and description online. Before driving the 1/2 hour to the store, I called the Gadsden Store (256-439-6260) six times to see if the item I wanted was in stock. Despite all my efforts, I could only reach the automated answer line and was stuck holding on it. I was never able to contact a live associate at the Gadsden Store. Thinking the store may be closed, I called the Academy Customer Service Number (888-922-2336) two times. I was again stuck with an automated answer line and left holding. I then called the Trussville Alabama Store (205-661-5500). Wow, a real human answered the phone. I was informed that the Gadsden Store was open. I asked to leave my contact information and for the District Manager to return my call. I was put on hold and another associate came on the line. They stated they had attempted to call both the Gadsden Store and the District Manager and were unable to contact them. This entire episode is a terrible reflection on Academy Sports + Outdoors and their customer service. If I am not valued as a customer, I will be taking my business elsewhere.

Great place to shop. They have a wide selection of outdoor clothing as well as shoes and a ton of…read moregrilling gear. I'm a Green Egg fan and the have a huge selection of BGE products as well as Halo, Loco, Blackstone, Traeger and others. They also carry a wide range of grilling rubs, sauces and seasonings. Super helpful and friendly staff and management. Established way back in the 1950s but under new management now with a larger and better selection of products. UrbanCowgill Sept 2023

Nice store with lots of neat things but the employees are rude! We are new to the area and walked…read morein and we were eyed and followed as though we were going to walk out with their goods without paying. When we did go to the register, the cashier stared at us a moment as though she wondered what we wanted. Checked out our three items and shoved them back toward us without even putting them in a bag. We may go back at some point but next time we'll be loud and verbal.

This is the place to go to if you need anything for your military uniforms. They have a huge…read moreselection of medals and ribbons. They also can fit you for your ASU and the AGSU which is coming soon. The manager is extremely knowledgeable and helpful if you need law enforcement equipment, this is a great place as well. The manager said that they carry the uniforms for many of the local police, fire, and EMT departments as well. They have a large selection of backpacks and hydration packs, as well as the water bladders that go with them. They also have some very nice military style aviation, leather jackets that are gorgeous. They also have military style clothing for children. If you're looking for some, I also found some things for hikers like shovels, canteens, and Paracord. I was also interested in their clearance section as it had many different items in it. Lastly, they have a large selection of knives and multi tools for you to choose from. I was also told they have a huge online store as well as an Amazon store where they do the majority of their business.

This is a great tactical and military supply store that I did not know existed! And it's HUGE!!…read more The staff is super friendly and extremely helpful. I have small feet and have not been able to find tactical boots for EMT clinicals. Every where I tried had the boots but not in a women's size 6. I mostly just got a shake of the head and was told that ' I wish we could help you'. Not here!! Even though they did not have the boots in my size, the employee researched what all brands they could get in my size and gave me prices with shipping dates! They were MUCH more helpful than anywhere else. The selection of the store is very good, also. If you are in the LEO, EMR, Fire, or militarily fields, this is your dream store!!

He closed, Went out of business. Frankly his prices were a little high too high to begin with.read more

great mix of interesting items in great condition and fair prices ive been there for years,,,…read more quality in every purchase

First time shopper, I'd probably make an effort to stop here in the future when we are in the area…read more Really good supply of name brand clothing for both men and women. What I liked the most is that they actually had some stuff I hadn't seen at other sporting goods stores or department stores. Prices are good to comparable with the other sporting goods stores, and they had several active sales when I was in the store. In addition to apparel they have a large selection of workout equipment, racquet sports, basketball, football, baseball supplies and a large section dedicated to hunting and fishing - including guns, ammo, fishing poles, and all the fixings for a day out on the lake or river. They also look to have some seasonal type things, currently they have a big selection of summer type items related to the swimming pool or being on the water. Employees were friendly and took care of people quickly in the check out line. I'd highly recommend this location to anyone looking for the stuff I described above.

Not one person ask if I needed assistance Not very friendly…read moreand they are there for customers. I would not recommend

Great store beside Aldi that sells Rhoback, Vuori, FP Movement, Ugg, On, Hoka, and more.read more

I've been in a few of these, and it always kind of surprises me all the different stuff they have…read morein their stores. Staff at this location were really nice ... greeted upon entering the store and about half way through checking out what they had, they asked if I needed any help....when I left they thanked me for coming in and said to have a good night. What I like about these guys, is they have clothing that you aren't going to find at Dick's, Academy or Belk type stores. Their focus is on outdoor gear and clothing and the associated brands. One of the few places, I know of, where they have a pretty good selection of North Face and Patagonia and brands like that. In addition to that they have some shoe brands you won't be getting at these other stores as well as some outdoor camping supply type stuff. Really, the only down tick in rating for me is the fact that the prices in here can tend to be a little on the high side. But otherwise, a really quality store with some really cool stuff.

This place is amazing anytime. Love after work craft beer and so much to choose from, draft,…read morebottle and cans. It never gets old

Rustic, but a good time if rustic is what you're expecting - & after all, "outpost" is in their…read morename. Draft beer choices were wiped out unfortunately, but we found acceptable cans & had a nice time outside around the fire pit on a chilly evening.

Amazing customer service. They have crickets, worms, and minnows. They have tons of poles and…read moreartificial gear too.

This place reminded me of a Mountain High Outfitters geared toward lake gear and apparel. The…read morebuilding may be small, but they had a lot of stuff here. Staff was friendly.

From the owner: At Venture Out Supply Co, we sell only the best quality outdoor and active lifestyle brands from…read morebrands like On Running, Vuori, Birkenstock, Patagonia, and so many more! We are a full service bike shop and a Specialized and Aventon bicycle dealer.

Last stop on the long trail of shopping for the day. Pretty impressed with this Dick's location…read more They have a fair amount of equipment (softball, baseball, football, basketball) and all the associated gear you could need for these sports. Really expansive list of Yeti and backpacking and kayak equipment, etc. Clothing areas are separated out pretty nicely and have areas for men's, women's and children active wear. If you check between the aisles you'll find discount racks that can be as much as 90% off. For me, Dick's can be kind of hit or miss, and that may have swayed the review a little bit, but this location actually had some stuff that I was interested in (and bought). Shoes are in the back of the store and are a level above what you'll find at Academy. Store is clean and staff were all friendly - Really no complaints. Great location - if you're looking for active wear and outdoor gear this is a good place to check out.

Stopped in on my way back to Florida to see what deals they have. I had a few questions about…read morepricing for the employees, and they helped quickly With no problems. The cashier, Matthew was quick and even talked about fishing because I was buying lures. Overall a great experience.