By far one of the worst companies I have ever purchased from. They sent me a pool cleaner with…read moremissing parts. I could not exchange at the Gadsden because none were in stock. I called customer service and they wanted to charge me full price and shipping which I told them was not acceptable. They sent me a defective vacuum from another store. I get the the new one and attempt take the other one back. It had been in the pool for approximately 1 minute before we realized the part was missing. Lady working the counter at the Gadsden store was a bit of a snot and that's being kind. They refused to take back the vacuum back. They told me I have to call the manufacturer to get a letter so they can refund me. This stores corporate return policy is absolutely the worst. If you buy something and it's not right somehow it becomes your problem. I would not recommend buying from Academy unless you have money you don't mind wasting.

Poor Customer Service - Will Not even Answer The Phone…read more I wanted to make a purchase from the Gadsden Alabama Academy Store yesterday. I wanted to see the item I was purchasing prior to the purchase and not just the pictures and description online. Before driving the 1/2 hour to the store, I called the Gadsden Store (256-439-6260) six times to see if the item I wanted was in stock. Despite all my efforts, I could only reach the automated answer line and was stuck holding on it. I was never able to contact a live associate at the Gadsden Store. Thinking the store may be closed, I called the Academy Customer Service Number (888-922-2336) two times. I was again stuck with an automated answer line and left holding. I then called the Trussville Alabama Store (205-661-5500). Wow, a real human answered the phone. I was informed that the Gadsden Store was open. I asked to leave my contact information and for the District Manager to return my call. I was put on hold and another associate came on the line. They stated they had attempted to call both the Gadsden Store and the District Manager and were unable to contact them. This entire episode is a terrible reflection on Academy Sports + Outdoors and their customer service. If I am not valued as a customer, I will be taking my business elsewhere.

The people who working at Al. Outdoors were & always are so knowledgeable and very friendly!! Makes…read moreone comfortable without feeling hurried or anxious. Very nice atmosphere.

I want to like this store because I strongly believe in supporting local businesses , but I just…read moredon't. First of all the inventory is so tiny. The women's clothing section consists of about 4 different styles. Nothing good ever goes on sale. The men's selection is a bit better but they are always out of size smalls and usually only have a lot of large sizes. Same issue with shoes. Heavy on on clouds and two choices each of other brands. Always out of common sizes. What usually ends up happening is I see something I like, then because of a better return policy at a competing retailer, or better price and colors I end up purchasing online. Also the sales people are too pushy and don't let me shop in peace. It's very annoying.

Great store! Friendly staff and very helpful send knowledgable! Highly recommended and love…read moreshopping here!

False advertising. Claimed items marked 40% off were not on sale. At least the one pair we…read morepurchased off the rack weren't.

Rented a pontoon on Father's Day for a late afternoon cruise. #1 I had no clue that lake Purdy was…read morethat big. #2 boat rental in the city is super convenient! I didn't even feel like we took a trip. You literally pull up the pier and you can drive to the summit for dinner in 15 mins. Can't say that at Smith/Martin/Logan Martin/Lay. Plus no pumping gas, getting the boat from marina, etc. the combine e factor here can't be underestimated. Check and rental took all of 10 mins and I spent probably five grabbing waters and snacks and talking about bait. The boat was well equipped, fairly clean and ran fine most importantly. The whole lake has cell phone service too. We will be back!

I love fishing at Lake Purdy. All you need is your fishing gear and fishing license. There's no…read morefee to fish but they do sell bait and all types of fishing supplies. The lake is huge and can be accessed from many places with a lot of bank fishing options as well as boat rentals. Don't forget your fishing license if you're 16 or older. Last time I went fishing here a game warden checked my license so make sure to have one if you go!

I purchased a rifled, dedicated 20 gauge slug gun from these folks and it was a great weapon at a…read morefair price. I had previously left these good folks a terrible one star review due to confusion on my part. Do business with these folks with confidence. My sincere apologies.

Absolutely fair value and very home town feel in their customer service and advertising. Widest…read moreselection I have found in the entire state. Great value across the board!

I love going into REI when I get a chance…read more Lots of interesting things to see and think about. Clearance was in the back right near the bathrooms. Loved seeing the board with other locations and adventures near there. Everyone was friendly and busy.

REI has been here a couple of years now at The Summit I believe. They have all kinds of outdoor…read moregear and equipment. I came in hoping to look at their hammocks, but did not see any. Upon visiting their website now I do see a large selection. I was also not greeted or offered any assistance the entire time I was in here so that was a bit off-putting.

Woods & Water is a locally owned version of a Bass Pro Shop. They sell just about everything that…read moreyou can imagine for the outdoor lifestyle. Home accents, clothing, boats, motors, guns, fishing gear, camping supply stuff and more. I would much rather spend my $$ here than at a national chain. An added bonus is that the prople watching can be fun.

Went in Friday the 26th Customer service in guns is severely lacking. 2 guys in back room behind…read morecounter cutting up a laughing while one younger guy at counter telling a customer why he dosent want the scope he actually cane to buy. Tip... when a guy walks to counter , maybe acknowledge him. Lost a 2k sale to Simmons a couple hours later. Ladies up front were very nice and actually bought some clothes from out front because of them. Just because someone looks like he's not a preppy tuscaloosa boy, don't mean he ain't got money.

My kid broke my fishing poll on our way to the lake and they helped me find a new one at a great…read moreprice. You truly won't find kinder people on Logan Martin!

From the owner: Paw Paw's Tackle is a family owned and operated local fishing tackle shop. Amazing prices all the…read moretime. Sales are held on a regular basis. We are close to Logan Martin Lake.

These guys are the best! Excellent customer service, everyone is extremely friendly! I love their…read moreselection in store as well as the fact that they can get things from all the other locations! I love these guys!!!

Ordered a "new" cooler from these folks. Arrived without brand name box, no plastic bag, and no…read morepacking. Scratches and nicks, with filthy scuffed up feet. Tags were on it but it may have been a demo. Learn from my experience. Do not do business with these people!!!

This place is amazing anytime. Love after work craft beer and so much to choose from, draft,…read morebottle and cans. It never gets old

Rustic, but a good time if rustic is what you're expecting - & after all, "outpost" is in their…read morename. Draft beer choices were wiped out unfortunately, but we found acceptable cans & had a nice time outside around the fire pit on a chilly evening.