I have been to several shops in the area and finally found this one! This is the shop that is the…read morefastest and the most reasonably priced. They have never tried to upsell me or push any specific products, they just want to get you back on the road safely and quickly. Pike is the one you will find behind the front desk, he is super helpful and informative!

Great. Honest, Friendly service. I would definitely recommend. This was my first time there for…read moretires, and I will be back.

Black's always provides me with excellent service. Always upfront with issues found with my vehicle.read more

Service was nice and pleasant Aunt as usual. Unfortunately, I had called the Friday before to make…read morethe appointment for Monday at 1 PM. When I came in, unfortunately, they did not have me in their system and said that it was the previous Friday at one. Which was also unfortunate because I didn't even call until 4 PM on that Friday my appt was supposed to be, to make the appointment for Monday. That was the only inconvenience and I know that I had to wait a little while because of it.

Thursday September 12, 2024 I went in with a prior tint job earlier that morning in which came out…read morehorribly. I was immediately assured by Mr. Adam one of the Tint Specialists that he could guarantee excellence in making this matter better. I trusted him and he did an amazing job. I recommend this shop and my guy to anyone in search of excellence , time, perfection and cleanliness with tint finishing. Cordially yours, Michael Johnson Sr.

Joseph and his team were very friendly and knowledgeable. They explained my options and helped me…read moreget a new tire on quickly. And I love that they're open late, so convenient!

I absolutely love this place!! I never have to wait a long time to have anything done to my…read morevehicles and everyone there is so nice!! I would recommend Kluttz to everyone!! You won't be disappointed!!

A been faithful customer for about 20 years I really like…read moreDarryl and Joe and everybody but I had a bad experience a couple months ago crossroads tire store put on Michelin brand new tires I'm still struggling to pay for over $400 they come to me and while I was up there getting oil changed and tell me they can't let me leave without me signing the waiver because the tires are completely gone if they see the wiring on the tires they told me they weren't going to be held responsible if I got into a bad car crash this guy comes out of the blue and hands over $100 for two used tires that was everything but long story short I didn't need the tires they said crossroads told me unless I was doing burnouts or going 100 miles an hour doing burnouts Nascar style them tires would have lasted 580,000 miles and I only had the tires litterly 5 weeks so they got two brand new tires that I'm still struggling to pay $400 for a Crossroads tire store that's a shame cuz I thought they were good people that cared for their customers

This review is about my follow-up service with Super Eagle. Unfortunately, this experience was…read moretotally different. My first service was to address a brake issue. I was told that my front brakes were at 1% and that I would eventually need to also have my back brakes fixed. So, I got the front brakes fixed, but when I picked up my car, I still heard a disturbing noise. I called Jake at Super Eagle and shared the concern. Jake responded appropriately and said to bring the car back. The sound became worse over the weekend. When I took it back, I did not get the same type of service as before -no text messages sharing the status of my car and no calls with updates. We called three times and only got voicemail. Upon finally hearing from them, I was told that my back brakes/pads were basically gone - metal on metal, and they couldn't/didn't even try to drive it to hear the sound. It is unacceptable that one week later, my car was worse. Hubby and I have concluded that they replaced the wrong brakes the first time. This mistake, the absence of updates, and the subpar level of service were extremely disappointing. Full disclosure - after expressing our displeasure, we were given a discount of maybe 15-20% Unfortunately, my initial excitement of finding a new shop for my Volvo is gone. I'll keep searching for a consistently dependable shop.

Trash. I sent my car here thinking they were good because I went there in the past for oil…read morechanges. My car was diagnosed, they said once they fixed the things quoted my car would be back to normal. 2097$ later my car come back with a rough idle. No way! After I paid for unnecessary things and then they didn't want to address the problem they apparently created on some way. I'll never go back. In my opinion they are only worried about making maximum dollar...not caring for the customer.

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

Have done business with Concord auto service center with multiple family vehicles since 2010 and…read morewas always satisfied with thier work and prices. Recently took my chevy truck for ac service and repair if needed. Got a call and was told needed new hose with cost $531 and i approved it. Went to pick get the truck and cost was $780. They charged diagnostic, two freon recharges and twice the price of a NAPA hose. I now know this is not the same ownership, management and mechanics that I was pleased with originally. They apologized for the mixup.

The crew here is kind and professional. We have taken multiple vehicles here and we have never had…read morean issue.

Same day service for an exhaust issue we had. Fairly priced, very knowledgeable, and friendly.read more

Quick, reasonable pricing and most importantly very skilled when it comes to exhaust system…read morerepairs, I say the best in Charlotte NC