I was looking for an Import Broker for the fist time, as I had a large international shipment I…read moreneeded assistance with the import documents and clearance. After searching through Yelp, I happily stumbled upon Juliana Lim CHB for assistance. I contacted them by phone and James was the first to pick up. I explained my situation with him, being a first time import for myself, and he was extremely patient with me and walked me through the entire process. He was always there every step of the way and always available via email if I needed him. The entire shipment took about a month to arrive and once it arrived at the port, James helped me with the import documents and clearances and everything was finally scheduled for delivery. I couldn't have done it without his help and would recommend this company for any import needs. Highly recommend!

I was in a bind due to a previous broker, not answering their phone so I called these guys up. I…read moredealt with James Roman. Amazing fast service, and he took care of me the same day. Great service especially for the price. Will gladly use him next time again. A lot of the bigger companies do not want to clear your customs if you did not do the shipping with them. So he solved the problem I had. Thank you James

Let's just say, John knows his stuff. This importing can be confusing. John was patient and guided…read moreme through every step of the process. I have used him multiple times and he will be my go to. I highly recommend him for your go too, also.

I was clueless when I ordered some car parts from Europe to the US, and it was being stuck at the…read moreport/customs. MBC brokers helped me get it cleared and transported it right at my front door. excellent customer service

Thank You ERIK!!! Well recommended, Erik was great!! after…read moretrying to get my bond with with other companies, Film logic got it done in less than 1 week. Great service from everyone phone calls and emails were answered any time, Erik help me through the process and explained every step and keep us updated. Well recommended! Erick is the best!!

this company, and especially Erik, have been nothing short of amazing when it comes to customer…read morerelations and overall performance. we highly recommend giving these guys a call if you're in the market for their services. Erik especially.

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

Read her reviews. CHOSE to contact her about acting as my…read moreshipping agent. These days you just don't know how authentic things and people are anymore including online reviews. It still feels like you're rolling the dice when you have businesses paying for and faking their reviews. I was in need of a broker for air/ocean importing. After a week and no response to my inquiry I had to ignore these YELP reviews, this business and Vivian the owner. Trust is already lost when you don't return a prospects call or email in a timely manner. I felt un-acknowledged which also says, she is not grateful for people CHOOSING her place of business over thousands of other shipping agents in the greater LA area. "We're located in the US Customs building". Don't base your decision solely on that marketing pitch because it did nothing for me!!

Vivian was very very helpful when I had an unexpected problem with an import from china. Her office…read moreis conveniently located upstairs in the same building as the customs building. I came here with no idea what to do and she walked me through the process and it was very affordable. I recommend Vivian to all who need a broker for imports ! Her location, speed of service, and client satisfaction is great! Thanks again Vivian

Schumacher handled my international shipment from Florida to London, England. The entire process…read morestarting with my initial inquiry and communication with Cedric went smoothly up to and including final arrival of my shipment. They were immediately responsive to any questions I had, knowledgeable of the international paperwork which they assisted me with, and very very professional. Frank and Cedric working the Florida side of things were great! And I was impressed with Claudia and her team handling matters for Schumacher on the London side. I am very happy and satisfied with the services of Schumacher and will definitely be referring them to friends and family! Jacqueline

Before you read this, if you're considering Schumacher RUN RUN RUN! Don't even waste another…read morecalorie. Trust me, I read the reviews and thought, no way anything will happen to me... Boy was I wrong! I shipped my car to Spain and I was told it would take 6 weeks. "In fact the ship is leaving next Tuesday" they said. Wow it sounded great! I left the car with them, they told me they'll send the invoice. - After I had signed everything, every-time I called whoever was responsible was on vacation. That alone went on for months. No calls answered, no emails replied. In between when I really got angry on their answer machine, I'd get an email that my car would be leaving next week! It was always a lie. My very expensive car just sat out in the blazing sun of compton fading in color. Finally it shipped and 6 months later the car arrived. In between I was informed that I have to pay an extra few thousand dollars, because the customs stopped the container because I was sharing it with a Tesla and it's customs job to inspect all battery operated vehicles. I paid 66% of the Teslas invoice, why I don't know, I don't know why I should have paid anything. Then they tell you on the invoice it's port to port... but it's not. You're paying from Compton to Long Beach and that's it! The second it leaves LB, now you have to pay another company that they never mentioned once in the initial conversations and they're also not mentioned in the invoice anywhere. In reality it's 3 extra companies, because sharing is caring. Once the car arrived in Spain I was introduced to Daniel. Very nice guy on the outside, just little to no understanding of how to import vehicles although he does this apparently weekly, it's his job. He advised me to import the car as a tourist even though I was a resident (highly illegal), and gave me nothing but non-stop wrong advice. He also pretends he's talking to customs when the truth is not one person has ever heard of him at the customs, I called them personally multiple times. He just talks to another broker. The whole setup is nothing but chaos. He then hijacked my car and told me I couldn't have it unless I pay for his complete mess up and the 66% costs for the Tesla inspection. Now 8 months later when I go to pick up the car, they forgot to tell me one small issue. Their was a storm and the car was smashed dented and scratched practically all-over. So I couldn't move the car because the insurance had to look at it. It's been almost a year, I've heard nothing back from the insurance, I've got a tax bill from the government that I have to sort because schumachers buddy Daniel is incompetent to do anything and didn't file correcly. Still don't have a useable car. I've ready stories of people fighting them for 6 years and counting. Schumacher isn't a serious company, remember you're always only paying to the port, don't believe anything else as it's not true. Triple your quote every time, because that's probably the reality. Now I have to pay for lawyers on top of everything else, not only has my vehicle diminished in value (battery dead after 8 months, tire ripped off (they didn't care), color faded from the sun, car scratched, smashed windows and parts, no reply from their insurance, I still can't use it because of their mess up. Pure nightmare, if you read this far, trust me, save your time, go elsewhere.

Excellent experience with these guys getting our German Shepherd puppy shipped to Los Angeles from…read moreHaus Amberg in Bavaria. Professional, efficient, helpful - very responsive even through the weekend

Claudia is the best! I am new to importing and had a lot of questions. To my relief, Claudia…read moreanswered my call and was friendly, highly knowledgeable and very informative. I find it odd that a reviewer on here had such a different experience with her. I will definitely use Unity for all of my future imports! Thank you, Claudia!