As a first time importer, I was completely uneducated on the process. Our product was misclassified, which resulted in a hold by CBP on our merchandise. Victor and Claudia were both very helpful and on top of the problem right away. Our merchandise was released within 24 hours. Since we are not local and needed our merchandise delivered to us, they also went and paid our airline fee. The airline fee for Korean Air Cargo, cannot be paid electronically so Unity physically went down there and gave them the check. Our total cost with Unity was $80 dollars cheaper then EVERYWHERE else I called. They are extremely responsive to emails and we will most certainly be doing business with the them in the future! Thank you so much you guys! I would recommend Unity to experts and novices in the import trade! Definitely ask for Victor or Claudia! Keep up the good work guys! YOU ROCK!!! read more

Claudia with UCB was fantastic. She made importing a puppy from Hungary easy and without stress by keeping me informed every step of the way. I picked my puppy up on 9/17/19 and just as she promised, they handed me my puppy in his shipping crate within 20 minutes of arriving at the pick-up location. On the spot, I recommended Claudia at UCB to a woman was also waiting to pickup her puppy as she did not use a broker. Her puppy arrived on the same flight from Istanbul as my pup but originating from the Checz Republic - unfortunately, they did not release her puppy because she had not used a broker - I felt horrible for the puppy and the woman who was trying to pick her puppy up. I am so glad that I worked with Claudia as the investment was well worth it. read more

Claudia is amazing and I will NEVER get a puppy from over seas without her EVER. When we got King Titus it was a nightmare with the airport, they gave her (and us) such a hard time for no reason but she kept calling and talking us thru it and held in there for us until it was over. She is a Saint. With King Solomon the airport was much nicer and quicker however I was stuck in traffic and customs closed by the time I got there so once again it wouldn't have happened without Claudia. If you're worried about the money or if it's necessary to get a broker... trust me when I tell you, it's worth every penny. Again there's just no way I'd ever do it without her. Thank you so much Claudia! You are worth your weight in gold lady read more

I recently had a puppy imported from Hungary to NYC/JFK and the breeder referred me to Unity Customs Brokers. It was my first time having a puppy imported. Everyone I communicated with at Unity, by both email and phone, was very helpful and they made the process very simple. The email correspondence can be a little delayed, which is normal, but phone calls were always answered promptly and I was never left waiting for them to get back to me. I did have a problem sending my payment with Zelle but it was because of my bank, not because of Unity. So if your Zelle payment doesn't work, you may need to call your bank for them to take the hold off of the payment. I highly recommend Unity Customs Brokers. read more

Claudia from Unity Custom Broker has been a great help in getting my puppies imported in from a different country. It was my first time using a broker and I had no idea what the process will be like. I was nervous and stressed out but Claudia made sure to walk me thru the process and was very patient. She insure everything would be fine. Every step of the way she commuciated and made sure I knew what would happen. The day of arrival of puppies she made sure airline knew I was on the way and within 30 mins of her emailing them. They clear the puppies and I was set to pick them up in less then a hr. I can't thank her enough for helping me in the process and will be going back in the future! read more

Claudia and Unity were absolutely amazing. We were told two days prior to arrival that our original broker was too busy to handle our shipment (one puppy) and we would need to reschedule the shipment, instead we reached out to Unity on a Sunday afternoon and within 24 hours everything was organized for us and we were able to pick up the pup on time and on schedule. Everyone I spoke with at Unity was so accommodating and kind, I truly am impressed by them and will absolutely use them and recommend them in the future. Thank you Claudia and Unity. read more

I've been working with Claudia and Henry and others employees there for 3-4 years, they are so nice, professional and so helpful. I though the review earlier was just a temper of one person trying to accused something bad to them in the sake of his own interests. I'm absolutely sure Henry and others employees especially Claudia served their best with professional to supports customers. I truly recommend this broker to you, you won't be disappointed for sure !!!! read more

Unity Customs Brokers (Claudia) made my process of getting a puppy shipped internationally a breeze! I was very nervous about the process since I had never done this before, but Claudia answered all my questions, went above and beyond with making sure I felt secure, even during weekends and off business hours. When I arrived at the terminal, retrieving my puppy was a breeze thanks to them. Seriously cannot recommend them enough! You are in great hands! read more

Claudia and Unity Customs Brokers went above and beyond for both me and my fur baby! She was so helpful during the entire process, and always answered my emails very quickly! If there was any trouble along the way or any confusion, Claudia was quick to fix it for me and very understanding! We were able to get our Frenchie very quickly and without any trouble at the airport. It was a breeze, highly recommend their service!! read more

Unity Customs Brokers provided services for a dog I purchased from Budapest, Hungry to Houston, TX. I had never made an international purchase before and Claudia answered all my questions thoroughly. She provided me with updates as the delivery day grew closer and gave very detailed instructions about the pick-up process. Thanks to them and a fantastic breeder the process was flawless! read more

Claudia and Erica are the best! We had our new puppy shipped from Serbia to LAX. These ladies took care of everything. We were impressed with their attention and service. They were in constant contact with us and helped us through every step of the process. We will definitely use them again and recommend all our clients to them in the future. read more

What a wonderful experience, I was shipping goods for my company from Nigeria and Henry was extremely helpful, he made this process so much easier to navigate! He was clear, concise and gave my husband and I much needed clarity on this process. I will be going back to Unity for all my Broker needs in the future! Thanks all of you guys! read more

I can't say enough positive things about this company. Claudia is the sweetest most helpful person. They will help you at the last minute and go above and beyond to make sure you receive any and all documentation needed. I highly recommend this company aould I eer need a broker in the future I will not hesitate to call them. read more

I needed a broker to assist w the process of getting my new puppy from another country, and Claudia from Unity Customs Brokers was fabulous. Her and her team were expedient, reliable, responsive, and just all around great! I would definitely recommend this broker team to anyone, and in fact I have already:). read more

I'm so glad I chose unity brokers. We had a dog being shipped and I didn't have to worry about a thing. Claudia was amazing! She responded quickly and walked me through the whole process. She was so friendly and helpful. She kept me updated our puppies ETA. I will definitely use them again. read more

I wish I could give 10 stars. Thanks to Cecilia I paid $200 cheaper than TKK and all I had to do was submit my invoice to her through email. She did it all for me. I was in and out in less than 10 mins. I will be doing all my business at Unity. The customer service was awesome also! read more

Claudia is awesome. From the beginning of the process to the very end, we spoke every day, she gave me complete directions, and made sure everything was taken cared of - even after the delivery was made. Highly recommend. Will absolutely be hiring Claudia again. read more

Thank you so much Claudia. Everything went fantastic ! nice and smooth. I want to thank you for helping me through everything you will always there for me thank you. It was a pleasure working. Looking forward to working with you again. Thank You, EM read more

Don't hesitate in use the service of Claudia,She was my broker during the process on getting my frenchie from Hungary to Miami. Claudia was quick and handled all the situations with professionalism.We kept contact by phone until i received my baby read more