I had never imported anything before, so when I needed to have some building materials shipped via…read moreocean from Europe I was very nervous about how this would play out. I found MBC on Yelp and decided to give them a shot and I am beyond thrilled with my decision. Not knowing much about what to expect I was prepared for an expensive and complicated process, but Katie made everything so simple and straightforward. Always available , friendly and easy to communicate with, Katie took care of absolutely everything from A to Z. MBC will definitely become my go-to customs broker and I absolutely recommend them to anyone considering importing goods.

Let's just say, John knows his stuff. This importing can be confusing. John was patient and guided…read moreme through every step of the process. I have used him multiple times and he will be my go to. I highly recommend him for your go too, also.

Excellent experience with these guys getting our German Shepherd puppy shipped to Los Angeles from…read moreHaus Amberg in Bavaria. Professional, efficient, helpful - very responsive even through the weekend

Claudia is the best! I am new to importing and had a lot of questions. To my relief, Claudia…read moreanswered my call and was friendly, highly knowledgeable and very informative. I find it odd that a reviewer on here had such a different experience with her. I will definitely use Unity for all of my future imports! Thank you, Claudia!

We cannot say enough about how fantastic Vivian Gonzalez is with her clients in attention to…read moredetail, caring about the outcome of the transaction, ethics, and integrity. We recently walked through her door without an appointment, with a time sensitive customs issue related to live animals, and she dropped everything to help us without question that we were the most important need in her day. While we are not her typical customer profile (she does not handle animals as a routine part of her business), as an animal lover she was not going let just anyone advocate for the two 9 week old puppies that customs was holding up from releasing to us due to a misunderstanding by a customs agent. She ensured we knew what to do at each step of the process and that we informed the parties involved what they needed to do since often the person who needed to help us didn't know what to do to untangle the mess but Vivian did! She kept her cool, she kept her sense of humor which helped us, and she made us feel as if we were her most important client (as a non-client really). I only wish we had a big customs broker business transaction we could bring to her company as I know it would be dealt with efficiently, cost effectively, and in a high integrity manner. Janis M. and Linda D.

Read her reviews. CHOSE to contact her about acting as my…read moreshipping agent. These days you just don't know how authentic things and people are anymore including online reviews. It still feels like you're rolling the dice when you have businesses paying for and faking their reviews. I was in need of a broker for air/ocean importing. After a week and no response to my inquiry I had to ignore these YELP reviews, this business and Vivian the owner. Trust is already lost when you don't return a prospects call or email in a timely manner. I felt un-acknowledged which also says, she is not grateful for people CHOOSING her place of business over thousands of other shipping agents in the greater LA area. "We're located in the US Customs building". Don't base your decision solely on that marketing pitch because it did nothing for me!!

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I was importing flowers from Thailand and needed a customs broker to help me with clearing all the…read moredocuments and importation. The guys Frank and Glen were really helpful about what paperwork I needed and what I had to do step by step to clear my product with the U.S. Customs and Protection. They charged me a reasonable price and I recommend anybody who needs a custom broker to do business with these guys.

Great business! Very helpful and knowledgable staff. I would recommend their services to anyone…read morelooking to import or export.

Extremely disappointing. This company was to deliver a container enclosing a piece of art on Friday…read moreas I would not be home in Thursday. They would need two people to move the 250 lb. container into the garage. They proceeded to deliver the container on Thursday in the pouring rain. My girlfriend had to help the one person they sent to move the shipment into the house. The owner blamed it on the delivery company they sub-contracted with but with no real apology. They are in a service business but it seems like they forgot about that. I would never use them again.