I recently had a package held up at customs, and after speaking with the customs office, I was told…read moreI needed to work with a customs broker. Since I had never used one before, I searched online and found International Link Logistics. I was immediately connected with Freddy, who was incredibly helpful. He took care of everything--contacted customs directly, explained the entire process clearly, and guided me on exactly what I needed to do. All I had to do was prepare a proper invoice and send it in. What really stood out was that Freddy could have easily charged me for his help, but he didn't. His honesty and professionalism made a lasting impression. I will absolutely be doing business with him again within the year for much larger shipments from Europe to Canada. Thank you very much. -- Jon C.

I reached out for a quote and received a prompt reply. From that moment through delivery the…read moreprocess was efficient and smooth. The service saved me from making a flight to pick up documents. Very much appreciated!

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I am in the middle of my first transduction and it seeks to going good so far. They are definitely…read morehelping me through the process.

As a first time importer I didn't really know what I was doing, and I failed to submit customs…read moreforms in time, which carried a $5,000 penalty. That is on a $600 dollars worth of imported goods. Because of that none of the agents here in Hawaii wanted to deal with me, because I didn't have the money to pay the penalty, I was just going to abandon my shipment. Then my overseas supplier recommended this company, and they have been absolutely wonderful to work with, I really appreciate them helping me to get through this difficult process, and without paying the hefty penalty for my first time ignorance. This is the third time I am using the services of this company, I definitely will stay with this company for all my future imports despite the fact that Honolulu is full of (not so helpful) customs agents. Everyone here is wonderful and helpful, especially Gina, Hannah and Yvonne. Thank you guys!

o5.30.14 I've never…read moredone any business with this company and probably will never get a chance to haha. But due to work, I've paid them a visit this Friday afternoon. It's not a big corporation, but knowing the company has been developed since 1990, they must know the industry well and knows how to do business in order to stand still. :)

Called inquiring about their services, owner or boss was very rude. Says they do not work with…read moreforwarders.

Solid 5 stars for the way this team handled my move to Europe. I had about 18 large crates of…read moreprofessional kitchen equipment and several heavy stainless steel tables that needed to be shipped. Timothy was the one who coordinated everything, and he made sure to get the heavy items into the container safely. It was a 4,000-mile journey across the ocean, but everything arrived exactly on schedule. I really appreciate the constant communication and the fact that they didn't lose a single small box of cutlery during the move.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

Been using Kleen for years! Every team they've sent me has been 10/10…read more Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends!

Five stars for Team 17 Lucy and Yolanda! They were polite and professional, and they put up with my…read moreenergetic doggie. My house was spotless, and I loved the little finishing touches, like how they folded one of my blankets into a pillow. I have to say, many other companies would extend time on purpose as they were hourly and gauge me for money. You know what you're getting with a fixed provided for most cleanings. They provide a great value and do an amazing job.

Shipped a bunch of stuff knowing that it would be expensive regardless, but Ray offered to help…read morereorganize my items and shrink my boxes down, saving me a couple hundred dollars in costs. Customer service goes a long way and is much appreciated when when the extra effort is put in. Thanks Ray & Goodman!

Really excellent work. They shipped my art from California to Minnesota and were terrific from…read morestart to finish. Quick to respond, good quote, and their crating was an architectural marvel. Highly recommended.